All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I stayed at this hotel several times visiting my college student and have always noticed how nice the staff is there. Friendly, accommodating and try to meet everyone’s needs. Refreshing!
Lorraine
Stayed 1 night in May 2024
Response from Operations Manager on 13 May 2024
Hi Lorraine,Thank you for your feedback and continued loyalty with us. We love that we are your first choice for visiting your college student. We hope to see you again soon
House keeping does a great job. The room was just big to be comfortable for three. I booked a room with two queens, but settled for a king and sofa sleeper. The furniture was a little tired, but everything worked.
Scott
Stayed 2 nights in May 2024
Response from Operations Manager on 5 May 2024
Hi Scott,Thank you so much for taking the time to share your feedback, we really appreciate it and hope to see you again soon
2/10 Terrible
francisco, bountiful
5 May 2024
Liked: Cleanliness, staff & service
francisco
Stayed 1 night in May 2024
Response from Operations Manager on 13 May 2024
Hi Francisco,Thank you for your feedback. We will be addressing your concerns.
8/10 Good
Sara
2 May 2024
Sara
Stayed 1 night in May 2024
Response from Operations Manager on 23 May 2024
We appreciate you taking out the time to share your feedback. I am glad you enjoyed your stay overall.
What made the trip was the kinda staff Myca at the front was so kind, Melissa also such a sweet soul and the guest services guy amazing customer service to you all. If I was rich you three would be hired as my personal assistants. Thank you for a great anniversary trip.
Stephanie
Stayed 4 nights in Mar 2024
Response from Operations Manager on 14 Apr 2024
Thank you for choosing to stay with us and complementing our outstanding front desk staff. We appreciate your feedback and will be informing them of your generous comments. We hope to see you again.
Thank you for choosing to stay with us. We appreciate your feedback. We hope to see you again.
2/10 Terrible
Ryan
Business traveller
25 Mar 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Lots of plumbing issues and noise in the room itself that really made it undesirable to stay in.
Ryan
Stayed 2 nights in Mar 2024
Response from Operations Manager on 14 Apr 2024
Thank you for your feedback. We will ne addressing your concerns.
6/10 Okay
Les
22 Mar 2024
Eating facility on Sunday not open until 5:00 PM.
Les
Stayed 1 night in Mar 2024
Response from Operations Manager on 14 Apr 2024
Thank you for your feedback we will be addressing your concerns with the proper departments.
6/10 Okay
Kathy
Travelled with partner
26 Feb 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The staff at this hotel were super friendly and helpful at all times.
The beds and pillows are not comfortable. ) -;
Kathy
Stayed 2 nights in Feb 2024
Response from Operations Manager on 14 Apr 2024
Thank you for your feedback. We will be sharing your comments with our staff and addressing the comfort of the beds and pillows. We hope to see you again soon.
6/10 Okay
Juanita
Travelled with family
25 Feb 2024
Disliked: Cleanliness
There was a lot of noise here. We had to pay for parking which we usually do not have to. The beds were uncomfortable and too soft. It was not a horrible experience, it’s just not a place I would choose to stay at again.Also, some of the staff were friendly and helpful.
Juanita
Stayed 3 nights in Feb 2024
Response from Operations Manager on 17 Apr 2024
Hi Jaunita,Thank You so much for your feedback. We will be addressing your concerns.
Convenient location, lots of restaurants and easy access to highways. Kyle at the front desk provided outstanding customer service to myself and my colleagues.
Rocco
Stayed 3 nights in Feb 2024
Response from Susan S. on 28 Feb 2024
Hello Rocco, Thank you for taking the time to share your experience at our hotel, I am happy to read you enjoyed our hotel. We think Kyle is great too. We hope to welcome you back soon. Susan S. Front Desk Supervisor
8/10 Good
Alexis
17 Jan 2024
Alexis
Stayed 1 night in Jan 2024
Response from Susan S. on 28 Feb 2024
Hello Alexis, Thank you for taking the time to rate your hotel experience. We hope you had an enjoyable stay. We hope to see you again soon. Susan S. Front Desk Supervisor
Hello Jasper, Thank you for taking the time to rate your hotel experience. We hope you were able to enjoy our hotel and all the amenities we have to offer. Susan S. Front Desk Supervisor
10/10 Excellent
Kevin
8 Jan 2024
Kevin
Stayed 1 night in Jan 2024
Response from Susan S. on 28 Feb 2024
Hello Kevin, Thank you for taking the time to rate your hotel experience. We hope you had a n enjoyable stay. We can't wait to welcome you back. Susan S. Front Desk Supervisor
Kind of expensive considering what you are getting but it was great staying for one night! Also, I would appreciate knowing about paying for parking ahead of time!
Verified traveller
Stayed 1 night in Nov 2023
Response from Susan S. on 27 Nov 2023
Thank you for taking the time to share your experience. I am very sorry about the unexpected parking charge. We are working on improving our check-in's. This will certainly be a point that we work on. Once again thank you for your response and we hope to see you again soon.
I really enjoyed the stay at this hotel. It was nice, quiet and the staff was always friendly no matter what time of day. I enjoyed how close it was to everything and how convenient the shuttle stop for my event was at this hotel. The rooms are spacey and it made my stay with 3 other people super comfortable. Didn't have issues with keeping hot water which was also nice. Everytime I had an issue with my key card they would fix it right away. (Don't put your key cards next to your phones)
Shauni
Stayed 4 nights in Oct 2023
Response from Susan S. on 27 Nov 2023
Thank you for choosing our hotel and leaving a great review. We are happy you enjoyed our property and the many amenities we have to offer.
The staff was very friendly and professional. The property is very clean and well maintained. The room was fantastic. I will definitely stay here again and will recommend to others.
Brandon
Stayed 3 nights in Oct 2023
Response from Susan S. on 27 Nov 2023
Thank you for choosing our hotel. We are very happy you enjoyed our hotel and the amenities we have to offer.
I like the hotel except that there was a strong smell of cigarette smoke in the bathroom. The first day when I checked in was really, really bad. I stayed there for 3 days and 2 nights and it has dissipated a little bit by the 3rd day. This was my 2nd stay and I did not encounter this on my first stay. Whoever serviced the room should put in air freshener to counter the smell.
Paid 300 dollars for a room for one night. No complimentary breakfast. Paid for parking , heard a dog barking all night . It was absolutely horrible !!!! Never again!
We were initially a room that smells like a nursing home with dirty socks :( Requested room change and it was good room. Why give a dirty room to your guest? this would have been a 5 star rating