This is a good hotel in Rishikesh. Probably one of the best and we were very pleased with our experience overall. However, they did NOT receive the coupon from Expedia and had no record of our reservation. I don't think this was the hotels fault - something went wrong between Expedia, their local agent and the hotel. So I would suggest double checking with the hotel about your reservation - REGARDLESS of what Expedia sends you as confirmation (I received multiple confirms from Expedia). If you are shown to a less than desirable room (e.g. the first one we were shown to had no windows), argue and request a better room. It will probably be given to you. Both rooms we (eventually) stayed in during our visits were great - with fantastic views of the Ganges and bridge.