All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Everyting was good, but we asked to awake up at 5.00 am. This is the third time when you promise to wake up us, but no action.
Our bus lived at 5.50 am we knew what will happen and took our own alarm with us.
Was decent enough for what I paid. Shower tiles showed signs of mould. No electrical sockets next to bed or next to mirror as wanted to dry hair after shower. (Luckily the wire reached closest to it). Breakfast was nice with plenty to choose from. Staff need to crack a smile from time to time.
Breakfast was horrible. Bathroom needs big repair.
Mazvydas
Stayed 1 night in Aug 2022
Response from Neringa on 24 Aug 2022
Dear Mazvydas, thank you very much for your review. I am sorry to hear about the breakfast. We are trying to serve a variety of fresh products. The bathroom is in our plans. Thank you for telling us about your experience and I have hope that you will give us opportunity to better serve you in the future. Sincerely, deputy manager Neringa
6/10 Okay
Antti
17 Aug 2022
Liked: Staff & service
Some issues with cleanliness, otherwise fine
Completely fine for the price. Cleanliness was not the best and some other little things could have been better but for 60€ per night I am not complaining.
Antti
Stayed 3 nights in Aug 2022
Response from Neringa on 19 Aug 2022
Dear Antti, Thank you very much for your response about your stay at ibis Kaunas hotel. I am glad to hear that almost everything was OK. Please accept my sincerest apology for the cleanliness issues. I am very thankful for your understanding. I hope it will not stop to choose our hotel in the future. Thank you again for sharing your feedback with us.Kind regards, deputy manager Neringa
Dear Guest,
Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Aiste Cistoviene
General Manager
Ibis Kaunas Centre is a good basic hotel. It is adjacent to the bus station, so convenient if you are arriving by bus. The walk to Freedom Alley and then on to the Old Town is not long and the hotel is close to a nice park and to the very interesting Sugihara House museum. I might recommend asking for a room facing the back because the street in front of the hotel is noisy. The breakfast was modest but good and the staff is professional and pleasant.
Everything was smooth and easy.
Great that it had parking as well
Timo
Stayed 1 night in Nov 2021
8/10 Good
Verified traveller
15 Sept 2021
Liked: Staff & service
Verified traveller
Stayed 1 night in Sep 2021
4/10 Poor
avi
27 Aug 2021
Liked: Cleanliness, staff & service, amenities
I would like to complain about the hotel in the booking I paid for, it says double room and double bed..the room I received was not double as it says on your website when I asked why I was told that the reference is to the size of the bed and not the size of the room .....This is a serious deception of the public and I demand to get the money I extracted back and I will not sue Expedia for misleading advertising
avi
Stayed 5 nights in Aug 2021
8/10 Good
Arvi
Travelled with family
9 Aug 2020
Liked: Cleanliness, staff & service, room comfort
Arvi
Stayed 1 night in Aug 2020
4/10 Poor
Verified traveller
9 Mar 2020
Liked: Cleanliness, amenities
Disliked: Staff & service
Receptionist was rude. Told me i could park my car but number on gate would not work.
Verified traveller
Stayed 1 night in Mar 2020
Response from Neringa on 24 Mar 2020
Dear Anonymous, thank you for your response. I am sorry to hear about receptionist. I think there was a misunderstanding about parking, and this have made your accommodation very inconvenienced. I hope you will give us one more opportunity to serve you better in near future.
Kind regards, deputy manager Neringa K.
Quite disappointing, room was dirty, towels look like they have been used for 10 years, small tv with couple of channels, very small breakfast, food was cold, small parking
parking situation was desastrous, definetely too small parking area to fit daily and hotel guests´ cars. Guests are forced to leave their vehicles on the street without any obligation of hotels´ responsibility (parking fee, car damages, etc.)
Very convenient location close to supermarket & restaurants etc, good menu selection in hotel restaurant, clean & tidy hotel with friendly staff. Staff very accommodating when requesting extra pillows due to surgery. The only downside was the size of the tv the fact it didn’t have smart tv facilities so you can log into Netflix etc as this would of been greatly appreciated due to being unable to do a lot after surgery.
I must say that paying for 3 stars hotel I was expecting to have in a room simple cattle and normal cups for tea/ coffee. Also 2 towels per person not one
Really helpful staff, comfortable rooms, great bed and good food to be had in the Ibis Kitchen. Included breakfast also excellent with a good local/international mix of offerings.
It is in the center, near the bus station, 5 minutes to train, 10 minutes walk to Akropolis shopping mall. Breakfast was great. Our room was very tidy and clean.
Modern hotel, clean, roomy and next to the coach station and a short walk to the train station. Super nice and friendly staff that helped greatly. The only negative was the neighborhood was not vibrant. Safe but not convenient. Not a lot of dining choices nearby. However, you can take the local bus from right out front to old town where all the food, drink and site seeing is located.
The 29 bus from the airport stops just across the street from the hotel. The room was modern and comfortable, breakfast buffet very good. I also had an evening meal which was excellent as well. The city centre, river and parks are all short walks away. Leaving my luggage for a few hours when I checked out was no problem, and the train station is just down the road. Would definitely recommend.
Alan
Stayed 1 night in Aug 2018
8/10 Good
Wolfgang
30 Aug 2018
Clean and handy hotel at a good price.
A clean, comfortable hotel right next to the Central Bus Station and only a couple of hundred meters from the Railway Station. We found the staff to be friendly and helpful. While too far to walk to the old city center, there are numerous buses leaving from the Bus Station.
There is also a large super market in the Bus Station. Very handy if you booked without breakfast.
Just very good for my needs highly recommend
The pillows are super soft extremely comfy nothing is to much trouble here in my view it should be a 5 star clean you could eat your dinner of the floor