THE MANAGEMENT OF THIS HOTEL SUCKS. We had our car driven to valet parking, when we got it back the car had serious damage on the back pumper and broken tail light. The driver claimed he does not know anything. I figured that the hotel management will take care of it (it was valet parking). Then the fun began:
1. I offered that they pay me for the deductible of my insurance and we are done with it. They no, because it is not their fault.
2. Then they accused me of bringing them a car that already had dents and scratches and now wanting money from them.
3. Then we went to the valet parking to see, if there was any pieces of the car there (to see if it actually happened there- the driver came with us)
4. After trying to see the surveillance footage, which was denied at first, we went back to the hotel
5. Called the manager again (she never came to the hotel)- she said after they take the car and if the make scratches on it they are not liable.
After finally someone at the parking lot look at the video and said the driver who brought us the car had crashed it. Finally the driver admitted it as well and agreed to pay for the deductible.
The whole thing took about 2-2,5 hours, had to involve my lawyer from Latvia and the local police. So if you do not have these kind of nerves or the time, then I would stay away from there. Because it seems this is the way of doing business there. In general the stay was good. The room was nice, location good.