Exterior

Reviews of Radisson Blu Ridzene Hotel

4.5 out of 5
Radisson Blu Ridzene Hotel
Reimersa Street 1, Riga

Reviews

9.0

Wonderful

Rating 10 - Excellent. 224 out of 434 reviews" "
Rating 8 - Good. 171 out of 434 reviews" "
Rating 6 - Okay. 31 out of 434 reviews" "
Rating 4 - Poor. 7 out of 434 reviews" "
Rating 2 - Terrible. 1 out of 434 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Laura on 5 Dec 2023
Dear Guest,Thank you for taking the time to share your experience regarding your recent stay with us here at the Radisson Blu Ridzene Hotel.Our commitment is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our valuable guest pass their opinions and experiences to us as we strive to achieve a score of 10 in every department.Please do accept my sincere apologies for not exceeding your expectations on this occasion and I am sorry for the inconveniences caused.Once again we thank you for choosing us and for taking the time to provide us with valued feedback. We hope to have the chance to welcome you back on your next stay in Riga and show you indeed how different your experience can be. If I can be of any further assistance to you, please do not hesitate to contact me.Kind regards,Laura Grisane.Rooms Division Manager.Radisson Blu Ridzene Hotel.

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Customer service great…facility so-so.
Customer service from front desk was very good. Facility is somewhat dated, corporate-like, and impersonal.
Stayed 2 nights in Oct 2023
Response from Laura on 1 Nov 2023
Dear Daniel, Thank you for choosing The Radisson Blu Ridzene hotel and for taking the time to provide us with your feedback. We strive to provide the best experience to our guests, and we apologize that your overall stay did not meet all the expectations. Again, our sincerest apologies and we hope to have the opportunity to welcome you back in the near future.Kind regards,Laura.Front Office team.

10/10 Excellent

Marcin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and close to the old town
Great location and very close to restaurants, old town. Quite old hotel but well look after. Nice sauna with nice view. Friendly staff. Underground car parking. Only which I didn't like was a breakfast was quite poor. Nothing special and every day the same.
Stayed 3 nights in Mar 2023
Response from Front Office Team on 29 Mar 2023
Dear Marcin, Thank you so much for your positive feedback. Our guest satisfaction is really important for us and we are more than happy to read that you did enjoy the location, the staff and the breakfast. We cannot wait to welcome you back! Best regards,

10/10 Excellent

Tatjana, HYPOLUXO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best coffee fo breakfast for free for all guests! Amazing coffee!
Stayed 4 nights in Sep 2022
Response from FO team on 6 Oct 2022
Thank you Tatjana!We loved having you as a guest and are looking forward to you visiting Riga and staying our hotel again!Kind regards,FO teamRBRH

10/10 Excellent

Irina

Stayed 1 night in Aug 2022

10/10 Excellent

Ieva, Vilnius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Shahla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property & professional staff. Loved everything about this hotel. Location was amazing too.
Stayed 2 nights in Jul 2022
Response from Front office on 2 Aug 2022
Dear Shalia, Thanks for sharing your feedback regarding your recent experience with us. We are glad you enjoyed the overall stay at Radisson Blu Rīdzene hotel. Looking forward to your next stay, Radisson Blu Rīdzene hotel Front office staff

10/10 Excellent

Alex, UK

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited this hotel in February as a family and we shared a single room. Was extremely comfortable, staff were excellent and a great hub to explore the beautiful city of Riga over a long weekend break.
Stayed 3 nights in Feb 2020
Response from Haralds on 26 Feb 2020
Dear Alex! Thanks for staying with us. We appreciate your feedback. Hope to see you again. Best regards, Radisson Blu Ridzene Team

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020
Response from Haralds on 26 Feb 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel in the city center. Walking distance to everything. Recommend
Stayed 1 night in Jan 2020
Response from Kristīne Urbiņa on 9 Jan 2020
Dear Stephen, Thank you so much for sharing your experience with other travelers regarding your recent stay at Radisson Blu Ridzene Hotel! It is great to see that we have met with your expectations and we trust you have fond memories of your time in Riga. We will be delighted if you ever decide visit us again, for your next trip to Latvia! With best wishes, Kristīne Urbiņa Guest Experience manager

8/10 Good

Kas, Chicago

Liked: Cleanliness, staff & service, amenities
Lots of cigaret and cigar smoke in the loby and the bar area , all thow it is considered smoke free hotel
Stayed 5 nights in Nov 2019
Response from Kristīne on 27 Nov 2019
Dear Kas, Thank you for staying with us and for sharing your thoughts about recent experience. Indeed it is not allowed to smoke in the rooms, but we do have cigar room in the ground floor. Please accept our apologies for inconveniences caused. I do hope that this did not spoiled your overall experience and we hope to welcome you back again! Sincerely, Kristīne Guest Experience manager

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019
Response from Guest Experience manager on 14 Oct 2019
Dear Julia, Thank you so much for rating us! Hope you had a great time with us and in Riga! We will look forward to welcome you back whenever you decide visit our city again! :) Have a nice evening! Sincerely, Kristīne Urbiņa/Guest Experience manager

8/10 Good

Darach

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Hotel Management on 20 Sept 2019
Dear Darach, Thank you so much for sharing your kind feedback! We hope you had a great time in our beautiful city Rīga! Sunny wishes, Laura Liepiņa Guest Relations Representative

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property was very close to the old town which was nice. The hotel was more like a 4 star. It did not have a swimming pool , the buffet breakfast was very ordinary , they did not change my bedsheet or give me the complementary drinking water on the second day of my stay.
Stayed 2 nights in Aug 2019
Response from Hotel Management on 29 Aug 2019
Dear Esteemed guest! Thank you for your honest feedback. It is disappointing to hear that our hotel did not meet with your expectations. Please, accept my sincere apologies for the inconveniences you experienced during your stay. But overall I am happy to hear that our hotel location was very convenient to you. :) I hope you have a lot of wonderful memories to share from your visit in Rīga :) Best wishes, Laura Liepiņa Guest Relations Representative

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service
Amazing breakfast and nice rooms. Impeccable service. A little bit pricey and the gym not the best I have seen but those are minor things.
Stayed 2 nights in Jul 2019
Response from Kristine on 8 Jul 2019
Dear Guest, we are super happy to read your kind feedback, thank you for sharing this! I am really please to read that you have been satisfied with service, which means a lot to us! We hope to welcome you back in future! Best wishes, Kristīne Urbiņa Guest Experience manager

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel for a stay in Riga
Excellent hotel very well furnished, very well kept topped off by an excellent location. We were able to walk to all the sites and attractions we wished to visit and the restaurants and bars of the old town a just a short stroll away. Reception staff were highly professional, friendly and attentive, dealing with requests quickly and efficiently. I thoroughly recommend.if you are planning to visit Riga.
Stayed 4 nights in Jun 2019
Response from Kristīne on 3 Jul 2019
Dear Ray, Thank you very much for staying with us and for sharing this fantastic feedback, we highly appreciate this. We could not be more happier to know that you have enjoyed your stay and our hospitality. We hope to have a chance to welcome you back again in future! Sincerely, Kristīne Urbiņa Guest Experience manager

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Less than 10 minute walk to old Riga sights. In a quiet area next to the beautiful Russian Orthodox cathedral. Clean quiet hotel with great choice for buffet breakfast. I was given a family discount booklet for some local attractions which as great.
Stayed 3 nights in May 2019
Response from Hotel Management on 4 Jun 2019
Dear Esteemed guest, Thank you for sharing your superb feedback! We are so happy to learn that we have made your family holiday in Rīga very comfortable. We always try to surprise families who travels. :) We hope we will get the chance to host you for your next vacation to Rīga! Best wishes, Laura Liepiņa Guest Relations Representative

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Check in and check out was quick and uneventful as it should. The standard rooms were perfectly suitable and clean. Location was very good. Will stay again
Stayed 1 night in May 2019
Response from Hotel Management on 3 Jun 2019
Dear Esteemed guest, Greetings from sunny Rīga! Thank you so much for your fantastic feedback! We are truly happy to read that we have made your stay memorable. :) Thank you for consider to come back and visit Rīga through Ŗadisson Blu Rīdzene hotel eyes :) Bets wishes, Laura Liepiņa/Guest Relations Representative

8/10 Good

Margo, Florida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the city center, within walking distance of everything. Hotel feels a bit old, but clean.
Stayed 2 nights in May 2019
Response from Hotel Management on 3 Jun 2019
Dear Margo, Thank you so much for sharing your positive experience. We are happy to see that you have enjoyed your vacation and that we have made for memorable! We are already waiting for you to come back! :) Best wishes, Laura Liepiņa/Guest Relations Representative

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 8 nights in Apr 2019
Response from Kristīne Urbiņa/Guest experience manager on 7 May 2019
Dear Inna, Thank you very much for your fantastic feedback! We will be delighted to be your hosts again in future, whenever you decide visit us again! Sincerely, Kristīne Urbiņa/Guest experience manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Very friendly staff, packed breakfast for my 4 am departure. Not as clean as I remember this hotel some 10 years ago.
Stayed 1 night in Apr 2019
Response from Hotel Management on 16 Apr 2019
Dear Esteemed guest, Thank you for your great feedback! We truly appreciate your kind comments. Please accept our sincere apologies for the inconveniencies with the cleaning. We truly hope that you had a wonderful time in Rīga! Warmest wishes, Team of Radisson Blu Ridzene Hotel

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Hotel Management on 2 Jan 2019
Dear Rita, Thank you for taking your time to share your feedback with us! We are happy to know that you have enjoyed your time here with us! Best of luck in 2019! Laura Liepiņa Guest Relations Representative

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Hotel Management on 26 Dec 2018
Dear Esteemed Guest, Many thanks for your great feedback! We hope you have enjoyed your stay in Rīga! We are looking forward for your next stay in New Year! Warmest wishes, Laura Liepiņa Guest Relations Representative

10/10 Excellent

Ernie, Longview,

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great hotel with a great location, great hotel with great service. The hotel is older but still greatly maintained We stay here every year, though there are many to choose from
Stayed 2 nights in Sep 2018
Response from Hotel Management on 21 Sept 2018
Dear Ernie, Thank you for such a kind words. I am happy to hear that you like our convenient location, professional team and great hotel. Thank you for being loyal guest! Till next year! Laura Liepiņa Guest Relations Representative

8/10 Good

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
This hotel is in a great location, wedged between two parks and a short walk to Old Town. Our business suite had a second wash room with a toilet - a huge bonus for a family of 4. Parking is extra, and the breakfast buffet was just okay, but overall a very positive experience.
Stayed 2 nights in Aug 2018
Response from Hotel Management on 22 Aug 2018
Dear Karina, Thank you so much for sharing your positive feedback, we really appreciate this! We are glad you had comfortable stay regarding our great location and room amenities. It is disappointing to hear that breakfast did not fully meet with your expectations, we appreciate your honest opinion. We are looking forward to welcome you back! Best regards, Laura Liepina Guest Relations Representative

4/10 Poor

Mindaugas

Liked: Property conditions & facilities
Not comming back
Old tired rooms. Small bathroom
Stayed 1 night in Aug 2018
Response from Hotel Management on 27 Aug 2018
Dear Mindaugas, Thanks for your honest feedback. We are really sorry for inconveniences regarding size of the room. As we have historical building each room is different. I hope that out of the rooms size the other amenities were fine. Please accept our apologies. Hope you will return to Riga! Best wishes, Laura Liepina Guest Relations Representative Radisson Blu Ridzene Hotel

8/10 Good

Annika, Stockholm/ Berlin/New York

Liked: Cleanliness
Disliked: Staff & service
breakfastroom have no existing service( but VERY e
The breakfastroom has no service to be seen the same for dinner. Dinner was the smallest potions I’ve ever experienced but expensive enough and very poor service here too Ms Anette at the Night reception was extremely nice and helpful. 🙏 Thank You A for your help and insight❣️ ALSO it hurts to see how the water the lawn for hours in the sunlight and not evening and night.
Stayed 1 night in Jun 2018
Response from Kristīne Urbiņa on 9 Aug 2018
Dear Annika, Thank you very much for your feedback. I am really sorry regarding lack of service you have experienced in our restaurant. I am personally disappointed to hear that you felt down by our staff. We pride ourselves on our Yes I Can! Service and friendly team. I am not too sure where it went wrong during your stay but rest assured, I will be discussing your feedback with our F&D team and addressing any issues. I can only apologies for your experience and assure you this isn`t the norm here. Thank you very much for bringing forward also exceptional service which you have received from Anete! I do hope you had a nice time in Riga and that we will have another chance to welcome you back! Sincerely, Kristīne Urbiņa Guest Experience Manager

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Superb location, poor rooms
None of the four rooms we were offered on arrival were large anough or well layed out. But the staff was helpful and the location was ideal, along a park which makes the transition between Old Town and New Town.
Stayed 3 nights in May 2018
Response from Team of Rīdzene on 2 Nov 2018
Thank you for sharing your feedback with us! It is disappointing to hear that the rooms did not meet with your expectations. Please accept my apologies for the inconveniences. It is our pleasure to know that you liked our team work and location! I hope we will get the chance to be your host to make your vacation more comfortable! Best wishes, Team of Rīdzene

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended hotel in Riga
Nice hotel in Riga. close to Old town. Good buffet breakfast as well.
Stayed 2 nights in Oct 2017
Response from Gita Silmale on 7 Dec 2017
Dear Guest, Many thanks for taking the time to leave such a kind review about your most recent stay at the Radisson Blu Rīdzene Hotel! It is great to read that you have enjoyed your stay with us, especially highlighted our location and breakfast. I hope we will have opportunity to welcome you back! With Best Regards, Kritsīne Urbiņa/Guest Relations representative

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star Hotel in Riga!
Great staff and hotel was amazing! Room had the most magnificent view of the park. We will return to this hotel for sure!
Stayed 2 nights in Aug 2017
Response from Gita Silmale on 31 Oct 2017
Dear David, Thank you for your fantastic feedback and for taking the time to tell us about your positive experience. We are delighted to know that you enjoyed your stay at Radisson Blu Ridzene Hotel. We would love to welcome you back to our hotel, whenever your travels bring you to Riga! Sincerely, Kristīne Urbiņa/Guest Relations representative Radisson Blu Ridzene Hotel

10/10 Excellent

gennady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best stay
Amazing
Stayed 5 nights in Sep 2017
Response from Gita Silmale on 15 Sept 2017
Dear Gennady, First of all, I would like to thank you for choosing us for your stay in Riga. Thank you for your great feedback, we will be delighted to welcome you back in Riga! With Best Regards, Kristīne Urbiņa Guest Relations representative

10/10 Excellent

Alexander, Moscow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfort hotel
The hotel is located in a convenient and beautiful area of the city. Pleased with the quiet location, greenery around, close to the old town. A good Breakfast is also a feature of the hotel. The room is comfortable, clean and fresh. A good set of Minibar drinks. Good-quality bed linen. The staff is polite, helpful, professional and friendly. The impression of the stay remained the favorable. Will definitely recommend to my friends and colleagues to stay at this hotel in Riga
Stayed 2 nights in Sep 2017
Response from Guest Relations representative on 11 Sept 2017
Dear Alexander, Thank you very much for sharing your feedback about your recent stay with us and for recomending us to other travellers! We highly appreciate your compliments about our location, breakfast and other service! It was our plesure to have you here and we look forward to welcome you back soon! With Best Regards, Kristīne Urbiņa kristine.urbina@radissonblu.com

10/10 Excellent

kent, north carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, perfect for short stay
25 hour trip to Riga, perfect spot close to arch district and old town and market Best sauna I've ever been in with beautiful view of city and orthodox cathedral Perfect and reasonably priced
Stayed 1 night in Jul 2017
Response from Kristīne Urbiņa/Guest Relations representative on 8 Aug 2017
Dear Kent, Thank you very much for such a superb feedback and for taking the time to tell us about your positive experience. We are delighted to know that you enjoyed staying with us and our unique sauna. We would love to welcome you back to our hotel, whenever your travels bring you to Riga! With Best Regards,

10/10 Excellent

Chris, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel close to the old city
The hotel had excellent faculties in a good location. Staff were extremely helpful and the hotel offered a high standard of service. It was in a good location for Riga centre, especially the old city. Would certainly stay in this hotel again
Stayed 3 nights in Jul 2017
Response from Silards Valge on 28 Jul 2017
Dear Chris, Thank you for your feedback and for taking the time to tell us about your positive experience. We are delighted to know that you enjoyed your stay at Radisson Blu Ridzene Hotel, especially highly appreciated the staff. We look forward to your next stay! Thank you, Silards Valge, FO Manager, Radisson Blu Ridzene Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel within walking distance of the ol.
Hotel provided a room upgrade on our arrival, which was a nice touch. Room was comfortable and spacious. Hotel located within a stone's throw from the main park.
Stayed 3 nights in Jul 2017
Response from Silards Valge on 28 Jul 2017
Dear guest, Thank you for your feedback and for taking the time to tell us about your positive experience. We are delighted to know that you enjoyed your stay at Radisson Blu Ridzene Hotel, especially highly appreciated the room upgrade. We look forward to your next stay! Thank you, Silards Valge, FO Manager, Radisson Blu Ridzene Hotel

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel very close to the old city
It is a very neat and elegant city and the seagulls make more beautiful the visit to the city
Stayed 4 nights in Jun 2017
Response from Silards Valge on 28 Jul 2017
Dear Luis, Thank you for your feedback and for taking the time to tell us about your positive experience. We are delighted to know that you enjoyed your stay in Riga and Radisson Blu Ridzene Hotel. We look forward to your next stay! Thank you, Silards Valge, FO Manager, Radisson Blu Ridzene Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Kristīne on 1 Nov 2018
Thank you very much for rating us! We hope you had a great time in Riga and with us! sincerely, Kristīne/Guest Experience manage

10/10 Excellent

Inta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the heart of the city
Radisson Blu Ridzene Hotel is perfectly located- in the very heart of the city. The room was very cozy, and the bathroom had a great décor. The bathroom had a heated floor, which was a very nice touch. This hotel has a sauna with a view of the park. The staff was helpful and friendly. All in all, I can highly recommend this hotel especially given the great winter rate.
Response from General Manager on 13 Feb 2017
Dear Inta, Thank you for your feedback and for taking the time to tell us about your positive experience. We are delighted to know that you enjoyed your stay at Radisson Blu Ridzene Hotel, especially highly appreciated the bathroom quality and sauna facilities in winter time. We look forward to your next stay! Thank you, Silards Valge, FO Manager, Radisson Blu Ridzene Hotel

10/10 Excellent

Ernie, Wa.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here when in Riga!
Front and housekeeping were great. Though it is not the newest hotel the restaurant and the rooms are excellent This will be my home when I visit Riga

10/10 Excellent

Regina, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very pleasant stay. Service was very good, staff excellent. Recommend to everyone to stay.
Response from General Manager on 31 Aug 2016
Dear Regina, Thank you for your feedback and for taking the time to tell us about your positive experience. We are delighted to know that you enjoyed your stay at Radisson Blu Ridzene Hotel and highly appreciated our service and staff. We look forward to your next stay and we will do our best to have you satisfied again ! Thank you, Silards Valge, FO Manager, Radisson Blu Ridzene Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel. Perfect stay
I was there 2 nights. Arrived early and was given a complimentary drink while I waited for my room to be prepared. The hotel was high quality with fantastic service at all times. The staff were always very helpful. A great breakfast with a nice bar and restaurant now.
Response from General Manager on 31 Aug 2016
Dear Anonymous, Thank you for your feedback and for taking the time to tell us about your positive experience. We are delighted to know that you enjoyed your stay at Radisson Blu Ridzene Hotel and highly appreciated our breakfast and staff. We look forward to your next stay and we will do our best to have you satisfied again ! Thank you, Silards Valge, FO Manager, Radisson Blu Ridzene Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good reliable hotel
Response from General Manager on 31 Aug 2016
Dear Anonymous, Thank you for your feedback and for taking the time to tell us about your experience. We are very sorry that you were not absolutely happy with your stay. We look forward to your next stay and we will do our best to have you satisfied ! Thank you, Silards Valge, FO Manager, Radisson Blu Ridzene Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, comfortable hotel
Big room with good quality furniture. Rather small window but it fully opened. Good breakfast.

10/10 Excellent

linda, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best deal!!
The rooms were spotless clean and modern. The free breakfast was unbelievable it was like a fancy dinner buffet. So many choices! So good!!!! I was so impressed. The location was also central to everything. The staff went out of the way and will do anything to make your stay enjoyable.

6/10 Okay

moe, los angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
The hotel is close to old town and down town. Breakfast buffet was good. The rooms didn't have privacy from outside construction. Overall for Latvia not a bad choice but definitely didn't feel like 5 star

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
well positioned for old town
on arrival found to be overbooked, they found room in another radisson, 5 mins away, for the night, were very apologetic and couldnt do enough for us, didnt spoil our stay at all, would definitely recommend

10/10 Excellent

Lee, Derby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday Weekend in Riga
Great place to spend a long weekend, hotel is in a great location for everything in the city - museums, architecture, food and drink to name a few.
Response from Gita Silmale on 30 Jun 2016
Dear Lee, Thank you for your feedback and for taking the time to tell us about your positive experience. We are happy that you were very happy with your stay in Riga and our hotel. We look forward to your next stay and we will do our best to have you satisfied again ! Thank you, Silards Valge, FO Manager, Radisson Blu Ridzene Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Solid, but with one major disappointment
Good, solid hotel stay, with just one major disappointment. The sauna (prominent in the hotel description: "look over the city center while in the sauna") was one of the main reasons why I chose this hotel. However, when I visited, in the morning just before checking out, I found a sign inside that stated that one has to let the reception know, one hour beforehand, if one wants to use the sauna. And indeed, the sauna was turned off when I visited. I am all for the hotel reducing any wasteful use of energy, but it was very disappointing that guests are not notified of the fact that the sauna is switched off and that prior notification is required. It is a terrible decision to only display this information inside the sauna, instead of in the rooms or informing guests when checking in. So overall, while it is a fine hotel overall, I do feel that having not been able to use the sauna, I would have rather chosen a better-value hotel that was closer to the centre of the old town.
Response from Gita Silmale on 30 May 2016
Dear Anonymous, Thank you for your feedback and for taking the time to tell us about your experience. We are very sorry that you were not absolutely happy with your stay, especially with sauna functioning. We look forward to your next stay and we will do our best to have you satisfied ! Thank you, Silards Valge, FO Manager, Radisson Blu Ridzene Hotel

8/10 Good

chaim, haifa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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