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Very comfortable beds, clean rooms and friendly staff. A perfect place to rest on a long car trip.
Birgit
Stayed 1 night in Apr 2024
8/10 Good
Lorie-Ann
24 Apr 2024
Liked: Amenities
The hotel and room was very clean
Lorie-Ann
Stayed 2 nights in Apr 2024
10/10 Excellent
Tae Yang
15 Apr 2024
Liked: Staff & service, amenities
The staff was lovely! Polite, respectful, paid attention to detail. The rooms are not new, but they were very clean. The bathtub had some hair but other than that everything was great. Breakfast was good too. We were even given some extra minutes to eat because we slept a little later than we should’ve. I would stay again.
The pool has been out of service for renovations for a while and it was not mentioned at all. I booked this trip to visit my son who is in the army. He really wanted to lounge by a pool. I tried to get a refund for 2nd night after I noticed pool was out. Zana told me there was no problem as long as 3rd party approved (they did). Then Zana refused due to the fact that their cleaning staff was gone for the day. This all occurred at 12:30pm. People checkout at 11am. I feel she could’ve been refunded me so I can book another hotel with full working amenities. I was forced to stay here and my son’s wishes were not full filled. Thanks for nothing Zana!
Hotel was very nice, clean nice breakfast, but wondering , why every hotel has started using small square pillows, instead of regular pillows, they are not very comfortable.
Front desk people were polite.
1. dirty room - Only surface cleaned
2. had maintenance issue - bathroom light blew that was not fixed
3. TV did not work properly
4. chair in room broken
Your front desk Associates were great. The room was clean, however, neither of the 2 phones in the room worked. Could not call front desk, had to go to front desk. Hot tub was out of order. We booked because of the hot tub. Would have been good to know it didn't work before we booked.
The curtains in our room had stains on them, the hair dryer vent was melted thus didn’t work, the room air conditioner was dripping loudly, the plastic bathtub walls had large cracks, the toilet seat had a orange splotchy stain on it and the bathtub faucet handle was loose and hard to adjust to get the right temperature.
Overall ok hotel. Stayed for 4 nights. Is set back away from the road in basically a field. Lots of restaurants within 5 minutes. Bed were very firm and pillows sucked. Had to fold over several times to make pillows even remotely ok. I was jealous my husband brought his own pillow.
Some may find air conditioning loud but as a person who sleeps with 2 fans didn't bother me. Also has a constant fan mode which was enough white noise for me when air conditioning was not running. You box fan ppl will not find this loud enough although bathroom fan may suffice.
Toilet DID NOT have toilet lid. This is a pet peeves of mine! I find it disgusting that I cannot close the toilet lid when I flush!
Breakfast was ok. Omelets and scrambled eggs made fresh to order which was nice. Otherwise your typical continental breakfast.
Had indoor pool and hot tub. Hot tube was great however pool so cold couldn't get in.
Second shift front desk woman is fantastic! Remembered who we were and why we were staying! Excellent customer service from her!
The hotel is a little tired, but clean. The indoor pool was on renovation. Overall, it's a quiet place with comfortable beds and welcoming stuff.
Liudmila
Stayed 1 night in Mar 2022
2/10 Terrible
kenny
20 Mar 2022
kenny
Stayed 1 night in Mar 2022
6/10 Okay
Colin
17 Dec 2021
Just fine
I chose this hotel based on the good reviews, but I was underwhelmed by my stay. The hotel is older and could use some work. The carpet in the room was dirty and stained. There was also what appeared to be dried gum in the carpet. Hallway smelled very musty. It was fine for one night.
Room 103, there was mold on the ceiling and the room had a strong smell of mold. The maid spray some air freshener.
But
To see black mold on the ceiling was slightly disturbing
tanya
Stayed 1 night in Oct 2021
2/10 Terrible
Unique
Travelled with family, Travelled with family and small children, Business traveller
Worst hotel ever smells like mildew and smoke. I was woke up out my sleep by the front desk at 4am asking if a dog was in my room. However I never had a dog in my room. I had reservations for two rooms and end up only staying in one because the smell was so bad. I returned the key and I am still fighting to get a refund for the room I couldn’t stay in. This has been a complete Disaster!!!!