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Reviews of Econo Lodge

2 out of 5
Econo Lodge
7300 W Broad St, Building B, Richmond, VA

Reviews

6.8
Rating 10 - Excellent. 73 out of 316 reviews" "
Rating 8 - Good. 86 out of 316 reviews" "
Rating 6 - Okay. 72 out of 316 reviews" "
Rating 4 - Poor. 35 out of 316 reviews" "
Rating 2 - Terrible. 50 out of 316 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Carlyle, VIRGINIA BEACH

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
The room smelled bad. They had tried to mask it with some spray but the stink was bad. Terrible odor. And the noise from the parking out front was relentless... car doors banging shut, the beep beep of car locks. Very noisy. The room itself was large and in good share. But the stink was really awful. Kind of nasty. Not a good stay.
Stayed 1 night in May 2024

4/10 Poor

Seth

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds had chest/beard hair on the sheets and pillows, toilet had (you can imagine) hair in it as well. The bed frame (metal) was visibly dirty and had a sticky substance on it as well. The smell was almost unbearable. The AC unit had a large amount of black/brown dust built up in the filter
Stayed 1 night in May 2024

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated and spotless.
Stayed 3 nights in Apr 2024

4/10 Poor

Michelle

Liked: Cleanliness
Disliked: Staff & service
We arrived very late and it took 20 minutes of the desk clerk on the computer to check us in (there was no one in front of us). First we were charged more than it was reserved for (he did fix it). Then we couldn't get in the room, went back he rekeyed the cards and still couldn't get in, this time waking the elderly man already in the room. Went back again and was assigned to a different room, luckily empty but was not the king bed we had reserved but two full size beds. Said something at checkout in the morning and all we got was a "I'm sorry."
Stayed 1 night in Apr 2024

2/10 Terrible

Timothy

Stayed 1 night in Mar 2024

8/10 Good

Madison

Stayed 1 night in Apr 2024

2/10 Terrible

Kara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bugs in my room. Front staff did nothing to address it except tell me to send an email to management.
Stayed 1 night in Mar 2024

2/10 Terrible

Zachary

Stayed 1 night in Mar 2024

10/10 Excellent

Vinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the location was good.
Stayed 1 night in Mar 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

Macrory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and efficient
Stayed 1 night in Mar 2024

4/10 Poor

Tien

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is dirty, look like no cleaning. Matress has hairs, stain from previous guess. AC is super noisy.
Stayed 1 night in Feb 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great! Economical!
Stayed 1 night in Feb 2024

10/10 Excellent

Akiba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort
No Visitors Allowed!!!
I was booked for a three-night stay. I went someplace center located through my friends of Richmond, that I wanted to visit while I was here. So much a bite ubered or even drove to visit me. The first morning I was highly embarrassed when a manager or owner knocked on my door profusely wanting to speak to me telling me they doing allow guests or visitors. From that moment on they've watched their cameras and walk past my room every hour to see that I never had any more guests. I don't know what their problem was. There was signs everywhere. Don't do this. Don't do that. Don't take this there. I even went to breakfast if that's what you want to call it and I was running behind and I was going to take a bagel with me but I was told not to leave the room with food. The rooms or adequately cleaned, but whoever heard of putting a mattress on top of a tin can. So every time you've moved you were woken by metal. I guess for sound sleepers that doesn't bother them when they move but I couldn't get to sleep at all. In summary, me, my friends and my thousands of clients will not be visiting Econo Lodge anytime soon
Stayed 3 nights in Feb 2024

8/10 Good

Bekir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Lashay

Liked: Staff & service, property conditions & facilities
You get what you pay for. I think for the price and what it is it’s not bad. The surfaces in the room looked dirty. I wiped them all down before we got settled. Check in/ check out was easy. It’s on a busy street so there were lots of food options within walking distance. Would stay again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Gerard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Richmond Virginia Holiday
Great quick trip to Richmond.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Shaunkia

Stayed 1 night in Dec 2023

2/10 Terrible

Brandy

Stayed 1 night in Nov 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new place to stay when visiting 😘
Stayed 2 nights in Nov 2023

2/10 Terrible

Nelson

Stayed 1 night in Nov 2023

10/10 Excellent

Markita

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Quick check in, clean and comfortable. Trustworthy cleaning staff was on point.
Stayed 2 nights in Nov 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room for the
Everything looks new, I need to update the pictures of the room, because I was very impressed, everything was clean, did not smell, everything worked well, except for the toilet was a little slow flushing, may need to check on that, but I just tell the button down until it finally flushed but besides that I’m definitely staying again
Stayed 1 night in Nov 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The man at the front desk the morning of check out was rude. The breakfast options were very poor.
Stayed 1 night in Nov 2023

8/10 Good

Paul

Stayed 1 night in Nov 2023

8/10 Good

Christopher

Stayed 1 night in Oct 2023

8/10 Good

Kenyotta

Stayed 2 nights in Oct 2023

10/10 Excellent

Jerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean hotel super friendly staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Gisella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the price and more
This place was clean and comfy for the couple of nights that were needed. Definitely recommend to anyone that needs a quick stay
Stayed 2 nights in Oct 2023

10/10 Excellent

Jerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for the price super clean
Stayed 2 nights in Sep 2023

10/10 Excellent

Jerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean maintained property.
Stayed 1 night in Sep 2023

10/10 Excellent

Jerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean quiet place to stay
Stayed 1 night in Sep 2023

10/10 Excellent

Jerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always super clean around the property and the rooms are always clean and great for a nights sleep
Stayed 1 night in Sep 2023

10/10 Excellent

Lashay

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean, way better than expected, besides a slight cigarette smell. Staff at check in was polite. Would stay again if visiting the area
Stayed 1 night in Sep 2023

8/10 Good

James

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The price was very reasonable and it was clean. That’s what we hoped for. Getting a continental breakfast was great.
Stayed 2 nights in Sep 2023

6/10 Okay

Renee

Stayed 1 night in Sep 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Safe and Affordable
The room was good, comfy bed, nice bathroom, check in was easy. Pool is an outside pool and great temperature. Wish housekeeping had been more willing to clean our room each day when we happened to be in the room when she first came by. The breakfast leaves much to be desired. It's basically cereal, bagels, toast, waffles, oranges, apples, and you might get there early enough to get a packaged pastry. The rooms don't have any kind of dressers so you can only hang up your clothes. Area was safe and room was affordable. Kings Dominion is only 30 minutes away and there are quite a few museums within 15 min from hotel. Plenty of good restaurants nearby.
Stayed 3 nights in Aug 2023

6/10 Okay

zhixin

Liked: Cleanliness
Breakfast choices were minimal.
Stayed 2 nights in Aug 2023

10/10 Excellent

ANDREW

Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So the room was a non smoking room - but reeked of cigarette smoke. Also the breakfast was severely lacking - 2 cereals, a couple bagels, and waffle maker. There were no yogurt or fruit options, etc. which would have helped being gluten free. The room was super clean, and the bed was comfortable.
Stayed 1 night in Aug 2023

10/10 Excellent

Eryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Gale

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty
Stayed 1 night in Jul 2023

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's no Ritz, but for my $, overall prefect, from staff to clean rooms and property, and the breakfast of course. I would definitely come back.
Stayed 1 night in Jul 2023