Rhein-Lahn-Kreis District Holidays

Great location, easy walking distance to south train station & old town. Lots of restaurants, cafes around. Rooms are small but efficient. Temps were 39c ,there was a fan in the room but no ac. This is common in Europe. The gentleman at the front desk was very helpful. Room was a bit pricey however it was Ironman Triathlon wekend so may have accounted for the cost. Overall, because of lication would stay here again.

The location is beautiful with breakfast beingable to be taken on the roof top terrace, with the selection being very good. the only downside was not having staff on site all the time that were visible,

Great room, friendly staff, right in the heart of a busy shopping area

Very disappointing experience – not what I expected from a 4-star hotel I booked a two-night stay here and, unfortunately, it did not live up to the 4-star experience I was expecting. The lift was not working during our stay, and the key card access to the adjacent building was faulty, which was inconvenient. The cleanliness of the room was also very disappointing. The bin still had litter in it, the coffee cup had clearly not been properly cleaned from the previous occupant, the coffee machine was dirty, and we even found an empty beer bottle under the bed. To make matters worse, there was building work taking place next door, with loud noise starting as early as 7:30am. This was particularly frustrating as I had booked this trip to celebrate my son’s birthday, and the experience was far from what I had hoped for. Even the checkout experience was disappointing. I handed over my key card and there was no interaction whatsoever — not even a simple “thank you”, “goodbye” or a question about how our stay had been. Given the issues we experienced during our stay, I would have expected at least some basic level of customer service or interest in our experience. Overall, I am really disappointed. When a hotel is advertised as 4-star, I expect a certain standard of cleanliness, facilities and customer service. Unfortunately, this stay fell well short of those expectations, and I certainly did not feel that I received the 4-star experience I had paid for.

Super ankomst, venlig og hjælpsom personale. Og de var der altid under hele opholdet. Super lækkert morgen mad. Pænt og rent over alt.