Hotel Crystal

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Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Hotel Crystal

Hotel Crystal

3.0 star property

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Breakfast available
  • Business services
  • Bar
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
86 Place Drouet D Erlon, Reims, Marne, 51100

Explore the area

  • Popular LocationMars Gate7 min walk
  • Popular LocationNotre-Dame de Reims10 min walk
  • Popular LocationMumm15 min walk
  • AirportEpernay (XEP)39 min drive

Choose dates to view prices

About this area


Hotel Crystal is located in Reims City Centre, a neighbourhood in Reims, and is near a train station. The area's natural beauty can be seen at Montagne de Reims Regional Natural Park and Patte d'Oie Park, while Museum of Fine Arts and Automobile Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Reims Arena or Auguste Delaune Stadium. Guests love the hotel's central location.

What's nearby

  • Cours Jean-Baptiste Langlet - 5 min walk
  • Mars Gate - 7 min walk
  • Patte d'Oie Park - 8 min walk
  • Notre-Dame de Reims - 10 min walk
  • Mumm - 15 min walk

Getting around

  • Reims Station - 3 min walk


  • Le Foch - 2 min walk
  • Les 3 Brasseurs - 3 min walk
  • Latino - 3 min walk
  • L'Apostrophe - 3 min walk
  • Café de la Paix - 3 min walk

About this property

Hotel Crystal

3-star Reims hotel in Reims City Centre, near Notre-Dame de Reims
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a meeting room, concierge services and a 24-hour front desk.
Hotel Crystal offers 30 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages spoken

Arabic, English, French, German, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Off-site parking available (EUR 16.5 per day)
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: EUR 11 for adults and EUR 5.50 for children
  • 1 coffee shop/cafe
  • 1 bar

Family friendly

  • High chair
  • Snack bar/deli
  • Soundproofed rooms


  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • A meeting room


  • Garden
  • Terrace


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)


  • Smoke-free property

Room amenities


  • Bed sheets


  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower


  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Minibar


  • Desk
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Soundproofing

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Check-in from 2:00 PM - midnight
Minimum check-in age - 18


Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk


Pets stay for free
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 11 for adults and EUR 5.50 for children (approximately)
  • Nearby parking fee: EUR 16.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Crystal Reims
Hotel Crystal Reims
Hotel Crystal Hotel
Hotel Crystal Reims
Hotel Crystal Hotel Reims

Overall score and ratings



Rating 5 - Excellent. 102 out of 485 reviews
5 - Excellent 21%
Rating 4 - Good. 235 out of 485 reviews
4 - Good 48%
Rating 3 - Okay. 106 out of 485 reviews
3 - Okay 22%
Rating 2 - Poor. 31 out of 485 reviews
2 - Poor 6%
Rating 1 - Terrible. 11 out of 485 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice hotel in a really good position with a street full of restaurants outside and it looks decent. Polite staff, decent breakfast and we enjoyed our stay. Parking - nightmare. You have to park in the public car park which is underground so you've got to lug your cases up a lot of steps before you get to reception
Stayed 1 night in Aug 2020

3/5 Okay

Liked: Cleanliness, staff & service
Does the job
For one night or two the hotel is fine. It's extremely well located, clean and does the job. Paid underground parking out front (great for the hot summer months). It's a little dated, and didn't have any air con in the room, but what it lacked it made up for in price - we enjoyed a delicious meal on the same street with the money we saved by staying here. We were, however, awoken around 11pm by reception due to some administrative error.
Stayed 1 night in Jul 2020

4/5 Good

Liked: Cleanliness, property conditions & facilities
Pleasant hotel in a good location
The hotel is in a really good position next to an underground car park. The courtyard is a very picturesque place to sit out, and the dining room and reception areas have a very classic french hotel feel to them. The bathroom and shower were clean and recently refurbished. Unfortunately there was no hot water on the evening when we arrived. There was hot water in the morning
Stayed 1 night in Feb 2020

2/5 Poor

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2019

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
Convenient location to explore the town Friendly staff.
Stayed 1 night in Dec 2019