Executive Suite, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, individually furnished, desk
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Reviews of Ramada by Wyndham Red Deer Hotel and Suites

2.5 out of 5
Ramada by Wyndham Red Deer Hotel and Suites
6853 66 St, Red Deer, AB

Reviews

7.6

Good

Rating 10 - Excellent. 279 out of 875 reviews" "
Rating 8 - Good. 316 out of 875 reviews" "
Rating 6 - Okay. 134 out of 875 reviews" "
Rating 4 - Poor. 84 out of 875 reviews" "
Rating 2 - Terrible. 62 out of 875 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alvhen

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so pleasant and happy, we had to come in early because my wife had to freshen up before the pictorial, and the staff went beyond to help us get a room. I appreciate that. kudos!!!! keep it up, definitely coming back to this place.
Stayed 1 night in May 2024

10/10 Excellent

Kim

Liked: Property conditions & facilities
.
Stayed 3 nights in Apr 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities
It was perfect for my needs.
Stayed 1 night in Apr 2024

10/10 Excellent

Jacqueline, REGINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Gagandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Apr 2024

4/10 Poor

Jeffrey

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bed shaking when the train went by was kind of strange. Hot tub was under repair. Small fitness room, rooms need some TLC/maintenence. Clean though. Also if you get a room facing east the curtains don't cover the heater, so when the heater blows then you get the morning sun. Staff was friendly and the breakfast buffet is served - which is unique.
Stayed 3 nights in Apr 2024

6/10 Okay

Rachelle

Disliked: Staff & service
No lobby area to gather for a team. TV in 2 rooms didn't work and weren’t resolved. Front desk staff was very combative when trying to figure out conference room bookings and charges. Not flexible with rental rates because we booked through Expedia even though we had 10 rooms. They did open breakfast early for us though.
Stayed 2 nights in Apr 2024

10/10 Excellent

genevieve

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were the most friendly hotel staff I’ve encountered at any hotel!
Stayed 1 night in Apr 2024

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy to find. Lots to do around the hotel
Stayed 1 night in Apr 2024

8/10 Good

John

Travelled with family
Room very clean, staff friendly and helpful. Close to a lot of amenities.
Stayed 3 nights in Apr 2024

10/10 Excellent

Shawn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never got the name of the lady doing breakfast every morning, but she deserves a lot of credit. She was very nice and courteous. My wife and I had our 2 yr old son with us and she went above and beyond to make us and our son happy.
Stayed 2 nights in Apr 2024

6/10 Okay

Michelle

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Service at this property was truly wonderful, but they are most definitely struggling, doing the best that they can with what they have been given. We booked a family suite, and it would have been okay of we had all young children, but the bunk bed had the cheapest thin mattresses we have ever experienced in a family suite, bad to the point that our oldest child could not sleep on the bunk and so my husband and I ended up sleeping 3 nights camping style, sharing the King (which was going to be our bit of luxury) with our 17 year old. The pool is small but servicable, and the kids had a blast, but the hot tub was not in service and a very unappealing sight (murky). Back doors to get to vehicles is wonderful idea, because parking is very tight, but doors are not helpful if the key cards don't work and once out you have to walk all the way around to get back in. The place desperately needs a refresh, but the price point also reflected that. The breakfast was exactly the same all 3 days, but it was very appealing, the dining room was clean, the staff were friendly and attentive, and actually served patrons rather than leaving it buffet style (the waffles were beautiful!). And the front desk staff were very welcoming. I gve it a 3 because of the staff, but would have given a 1 if I were rating just for the place itself. Will we return? Not with the kids, and unless the trip were a necessity and no other options were available likely not.
Stayed 3 nights in Apr 2024

2/10 Terrible

Kail

Disliked: Staff & service
No hot water manger was very rude no help we request a free night stay
Stayed 1 night in Apr 2024

4/10 Poor

MARGARET

Liked: Staff & service
When I checked in and went to my room my TV was not working, no sound. After waiting more than a 1/2 hour for someone to come look and then work on it to no avail I asked for a different room. The clerk wasn't overly willing to do that even though he should have been the one saying we will move you. No assistance to move my items. Second room there were still issues with the TV there. Atleast I could get sound but had to control it from the TV as the remote did not work for that function. Key cards were hit and miss if they would work. The water temperature for the shower was cooler than I bathe my grandchildren in even though you could get hot water at the sink. Hot tub hasn't been working for months but that wasn't stated on the website. The best part of the stay was the woman serving breakfast. The food was good and she was very friendly and accommodating.
Stayed 2 nights in Apr 2024

8/10 Good

Didier

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel, smaller rooms, but a decent enough place - would stay again. Only unfavourable thing was the breakfast- it is served to you. We were there with a team and as well there was another team staying. Lineup in the morning was long to get breakfast. I have stayed in many hotels and never experienced this. If the goal is to keep costs down - we did spend around $4200 for two nights - what’s an extra banana?
Stayed 2 nights in Apr 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Angie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family suite was spacious and the pool kept the kids busy
Stayed 2 nights in Mar 2024

6/10 Okay

Brandi

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hot tub wasn’t working the whole time I was there, fitness room is a treadmill, bench, cable system and dumbbells. Small and cramped. Best part was the breakfast in the morning! The ladies who serve it are friendly and make you feel welcome and comfortable.
Stayed 4 nights in Mar 2024

4/10 Poor

Angela

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel overall was just not clean. My kids 10 and 12 didn't even want to sit on the beds. It was one of those places where you look at the carpet and think I will never take my shoes off to walk to the bathroom. That said, we have never dealt with such friendly staff. They were accommodating and helpful and where trying to make our stay as comfortable as possible.
Stayed 2 nights in Mar 2024

8/10 Good

Deborah, Edmonton

Stayed 1 night in Mar 2024

6/10 Okay

Sarah

Disliked: Cleanliness
Stayed 2 nights in Mar 2024

10/10 Excellent

Kiran

Stayed 1 night in Mar 2024

4/10 Poor

casey

Liked: Staff & service
Disliked: Property conditions & facilities
It’s a 2 out 5 property
Stayed 2 nights in Mar 2024

2/10 Terrible

Todd

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Ashley

Stayed 1 night in Mar 2024

6/10 Okay

Kristle

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The first room we were given the toilet wouldn’t flush. The bathrooms need to be renovated as they look terrible. The second room given our tv wouldn’t work. Thankfully, the guy from the front desk came to help and got it working. I will not be staying here again as I was disappointed as the hotel was old and a little run down. The fridge and microwave in the room look terrible.
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Stayed 1 night in Mar 2024

10/10 Excellent

Yiqun

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good but bed is not comfortable.

6/10 Okay

Qiuni

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
It’s vey noisy. The building is old. But it’s still an cost effective place
Stayed 1 night in Mar 2024

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice staff.
Stayed 1 night in Mar 2024

8/10 Good

Zaray

Stayed 2 nights in Mar 2024

8/10 Good

Benjamin

Stayed 1 night in Mar 2024

2/10 Terrible

Rodney

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The worst hotel ever stayed at. Arrived to staff who were totally unprofessional. The room was so cold when we arrived it took over 6 hours to warm up. All the food we brought froze in the refrigerator. Lights didn’t work. Had to fix the toilet. Was woke at 130 am to a fire alarm that went on close to 30 minutes. Crack head entered hotel and pulled the alarm. No late night security at the doors to control who enters. No apologies or mention of the inconvenience to being woke up by the alarm upon checkout. For $160 a night don’t waste your time. I wouldn’t stay there for $80 a night. Total lack of management is totally evident at this hotel.
Stayed 2 nights in Mar 2024

2/10 Terrible

Steven

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We checked in to find our room uncleaned since the previous guests. When we informed the front desk, they told us that they didn't have cleaning staff, so the would need to put us in a more expensive room and we would need to pay more. After arguing with the front desk, they called their manager to get someone to clean the room with a 2 hour delay. All rooms are very aged, lights not working, carpets are dirty, toilet didn't flush. We found that someone had covered over a smoke detector, most likely so that they could smoke in their room. There were two very friendly ladies that served breakfast, but they did that so that they could limit the portion size and it caused a lineup for breakfast. They did give us a discount for our trouble, but I definitely will not be staying at this hotel ever again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Feb 2024

2/10 Terrible

Austin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Went here for a quick getaway with the kids and chose this place because of the pool and hot tub. When we got there hot tub was out of order, pool was ice cold.. went back to room after pool to get the kids in the shower to warm up and there was no hot water. Sheets were stained as were the towels. When I brought up the hot water issue in the morning they said "oh sorry to hear". Sadly wont be staying here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Paula

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Feb 2024

4/10 Poor

Lonny

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Jan 2024

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff convenient location breakfast eggs that tasted like eggs!
Stayed 1 night in Jan 2024

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would stay here again
Stayed 2 nights in Jan 2024

4/10 Poor

Jenny Lea

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel room was clean. It was had a gross musty smell that was covered with my Saje Difusser. Fairly outdated. The hallways reeked like cigarettes and weed. Didn’t have any interaction with staff, other than dropping off the room keys. Will probably look elsewhere for my next trip to Red Deer

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
So I booked this room for my daughter’s tournament as the entire team was staying here. My husband had a heart attack at 10:30 am the day before and we were unable to make it. They would not refund even given the circumstances…… shame on you.
Stayed 1 night in Jan 2024
Response from Vimal on 15 Jan 2024
I'm sorry to hear about your husband and wish him a speedy recovery. There are circumstances beyond our control and RAMADA Red Deer has never refused refunds in these types of situation. Please reach out to the hotel and we will look into this immediately. Unfortunately, I am out of the country and you will have to deal with one of my team members. Wishing you well.Thank you, GM

6/10 Okay

Dinene

The property is very old and smells like the inside of an ash tray. Would not stay there afain.
Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

Liked: Staff & service, property conditions & facilities, room comfort
Outdated but clean
It was a good stay, it’s a little outdated, but the bed was clean and comfortable. we enjoyed having a bath and the service was friendly
Stayed 1 night in Dec 2023

8/10 Good

Martha

Travelled with group
Liked: Amenities
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good hotel
Hot tub not working. Pool was good kids had fun.
Stayed 1 night in Dec 2023