Re Holidays from £244

The check in system didn’t like my name, Expedia booking reference, other reference or reference given by cafe staff, glad someone was there to manually let me in. Room was quite small and could hear people in other rooms. Room quite warm so had window open, but under area where smokers met, so had to shut window. Room was very clean.

The breakfast was excellent.

Excellent high quality hotel with great spa and breakfast. All of the staff were very friendly and helpful with the exception of the front desk. They were overwhelmed, unprofessional and disorganized. They were understaffed and the desk area was too small for a hotel of this size.

History (the hotel's Norway-USA shipping line origins), its pivotal location (within steps of rail, subway, tram and bus lines) and competition from nearby hotels all set a high bar for Amerikalinjen - during our 5 night stay, Amerikalinjen not only exceeded but set the standard. We compared and Amerikalinjen's free to lodgers breakfast was unmatched. Its multi-lingual staff couldn't have been more helpful for example, giving us take-away bags (since our checkout time was before the hotel's breakfast start time); identifying hard to find transit access points for the mobility challenged. We especially appreciated Amerikalinjen's keeping true to its historical roots while modernizing for current standards e.g. to enhance safety, elevator won't go up without a room key.

Lovely central hotel with lovely breakfast. It’s very large with 13 floors. Can be have some noise from streets below but sound proofing is good. Swimming pool very small but sufficient.

Staff was very gracious