Mountain view

Reviews of Frich´s Express Hotel

3 out of 5
Frich´s Express Hotel
Øran Øst, Rauma

Reviews

8.4

Very good

Rating 10 - Excellent. 29 out of 72 reviews" "
Rating 8 - Good. 31 out of 72 reviews" "
Rating 6 - Okay. 7 out of 72 reviews" "
Rating 4 - Poor. 4 out of 72 reviews" "
Rating 2 - Terrible. 1 out of 72 reviews" "

9.2/10

Cleanliness

6.6/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Asgeir

Stayed 3 nights in Sep 2023

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new hotel. spotless.
Stayed 1 night in Sep 2023

10/10 Excellent

Tuva Iren

Stayed 1 night in Sep 2023

10/10 Excellent

Shashank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2023

10/10 Excellent

Olga

Stayed 2 nights in Sep 2023

6/10 Okay

Alex, Dubai

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Terrible check-in experience. I didn’t receive an SMS to my international number with pin to open the main door. It took about an hour to receive that information from the property by email after numerous calls to Expedia support, Expedia did a great job and even found for me an alternative hotel because the agent was unable to reach out to the property manager while was calling to all available numbers and sending the emails. The contact number that I found close to the self-check-in screen was switched off. The brand new room was perfectly clean and comfortable for a one night stay. The property is located next to the gas station and it’s about 15-20 min from the train station. The hotel was pretty expensive and it wasn’t worth it considering the location and lake of customer support onsite or at least a help line available after 8pm.

10/10 Excellent

Turid

Stayed 1 night in Sep 2023

8/10 Good

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Haim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was a little small, no place for luggage, we were lucky that our room was in front of the common area so we sit over there, room is very modern bathroom was excellent
Stayed 1 night in Aug 2023

4/10 Poor

Maria gabriella

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Overpriced, dystopian, and unsafe
It should be priced like a hostel. Instead for one night we paid $ 270.00. The “hotel” is situated on the third floor of a sad shopping mall outside town next to a large gas station and an RV and bus storage. Too far from the train station to walk. Our room was small and lacked most of the basic amenities one expects from a hotel. No desk, no luggage rack, no kettle no coffee machine. It is advertised with AC, but there are no controls in the rooms. Fortunately we could open a window, but then we heard engines revving up all night. The TV does not have apps or Chrome-cast and the only channels are in Norwegian. In a new brand new place? No way to make coffee or tea. The coffee machine is in the common room, and we were supposed to find pods for it in the room but there were none. For coffee one must go to the gas station next door. What else would one expect? A decent shower and a good bed. Well, the shower drain was not working properly so to avoid a flood we had to shower with a trickle, and the bed was the cheapest and most uncomfortable we ever experienced in a Scandinavian country. So soft that it was hard to turn. The place is not staffed at all and so there is no security. At night I went into the common room looking for at least a kettle, and found a guy sitting there that gave me a weird vibe. I went back in the morning and he was still there asleep on the sofa. If you want to pay to sleep with the homeless this is the place for you.
Stayed 1 night in Aug 2023

8/10 Good

jean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great room but company needs to redo the un-staffed checkin process. Once you check in at a a screen on site, there’s no way to recheck for your room number or get them to resend the door code if you didn’t receive it. No phone number is provided, just a small print email address on a nearby mailbox.
Stayed 1 night in Aug 2023

10/10 Excellent

Mark

Stayed 2 nights in Jul 2023

8/10 Good

Tord-Rune

Stayed 1 night in Jul 2023

10/10 Excellent

Kjell

Stayed 1 night in Jul 2023

8/10 Good

Lise

Stayed 1 night in Jul 2023

10/10 Excellent

Trude

Stayed 1 night in Jul 2023

4/10 Poor

Geir

Stayed 1 night in Jul 2023
Response from Ole, Frich’s on 14 Jul 2023
Hei Geir!Takk for at du valgte å bo hos oss og for at du tok deg tid til å gi oss din tilbakemelding!Skulle gjerne vist hva du ikke var fornøyd med, slik at vi kunne blitt bedre!Ønsker deg en fin sommer!

8/10 Good

Harald

Stayed 1 night in Jul 2023
Response from Ole, Frich´s on 10 Jul 2023
Hei Harald!Tusen takk for at du valgte å bo hos oss, og for at du tok deg tid til å gi oss dun hyggelige tilbakemelding.Håper vi ser deg snart igjen:).

10/10 Excellent

Keenan

Stayed 2 nights in Jul 2023
Response from Ole, Frich´s on 10 Jul 2023
Hei Harald!Tusen takk for at du valgte å bo hos oss, og for at du tok deg tid til å gi oss dun hyggelige tilbakemelding.Håper vi ser deg snart igjen:).

8/10 Good

Henrik

Stayed 1 night in Jul 2023
Response from Ole, Frich´s on 10 Jul 2023
Hei Henrik!Tusen takk for at du valgte å bo hos oss, og for at du tok deg tid til å gi oss dun hyggelige tilbakemelding.Håper vi ser deg snart igjen:).

2/10 Terrible

Gina

Stayed 2 nights in Jun 2023
Response from Ole, Frich´s on 22 Jun 2023
Hei Gina! Takk for at du valgte oss, og for at du har tatt deg tid til å gi oss din tilbakemelding!Skulle gjerne vist mer om din opplevelse, slik at vi kunne ha gjort vårt for at den skulle vært bedre!Håper du gir oss en ny sjanse:).

6/10 Okay

Vidar

Stayed 2 nights in Jun 2023
Response from Ole, Frich´s on 17 Jun 2023
Hei Vidar!Takk for at du valgte bo hos oss på Frichs Ekspress Hotel, Åndalsnes, og for at du tok deg tid til å gi oss din tilbakemelding!Vi håper å ha deg som gjest hos oss igjen snart:)!

8/10 Good

Sølvi

Stayed 2 nights in Jun 2023
Response from ole, Frich´s on 17 Jun 2023
Hei Sølvi!Takk for at du valgte bo hos oss på Frichs Ekspress Hotel, Åndalsnes, og for at du tok deg tid til å gi oss din tilbakemelding!Vi håper å ha deg som gjest hos oss igjen snart:)!

8/10 Good

Leif

Stayed 2 nights in Jun 2023
Response from ole, Frich´s on 17 Jun 2023
Hei Leif:)!Takk for den hyggelige tilbakemeldingen, og for at du valgte å bo hos oss på Frichs Ekspress Hotel, Åndalsnes!Ser frem til å ha deg som gjest hos oss igjen:).

8/10 Good

Torgeir

Stayed 1 night in Jun 2023
Response from Ole, Frich´s on 17 Jun 2023
Hei Torgeir!Takk for den hyggelige tilbakemeldingen, og for at du valgte å bo hos oss på Frichs Ekspress Hotel, Åndalsnes!Ser frem til å ha deg som gjest hos oss igjen:).

10/10 Excellent

Tom Alexander

Stayed 2 nights in May 2023
Response from Ole Volden-Sandersen on 8 Jun 2023
Tusen takk for at du valgte Frich’s Ekspress hotel, og for at du tok deg tid til å gi oss din tilbakemelding!Ser frem til å ha deg som gjest hos oss igjen

10/10 Excellent

Bjørn

Stayed 1 night in May 2023
Response from Ole, Frichs Ekspress Hotel on 22 May 2023
Hei Bjørn!Tusen takk for din hyggelige tilbakemelding!Vi gleder oss til å ha deg tilbake hos oss:).

10/10 Excellent

Ralf

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in May 2023
Response from Ole Volden-Sandersen on 18 May 2023
Hi Ralf!Thank you for your visit and review:).Look forward to your next visit!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Geist is completely new, very modern and comfortable. Views are amazing. Though the hotel does not have a reception, we met an owner and he helped us explaining how it all works. All rooms are opened with the code, rather than a key, hence check in advance that you received instructions from the hotel (!). The owner was very nice and friendly to find our reservation and show us the room and the code from the doors. He also holds a restaurant below with nice food and fantastic views. We really enjoyed our stay there!
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
The property was hard to find and not easy to get in due to no code for the building or room Very bad experience with the people who work there
Stayed 1 night in Aug 2019

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a rest in the great part of Norway
AC would improve the comfort. A better way for used cups at coffee machine (I took a used cup and noticed after drinking). Wonderful nature with clear springs baths as well as salty Atlantic swims.
Stayed 1 night in Jul 2019

4/10 Poor

Eivind Bergh

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
No air-condition controls in the room
Expensive, too hot to sleep comfortably during the night, and a very limited breakfast offering by Norwegian standards.
Stayed 2 nights in Jul 2019

10/10 Excellent

Aadel

Stayed 1 night in Sep 2023

8/10 Good

Johan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Ole

Stayed 1 night in Aug 2023

10/10 Excellent

Gudmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Jorunn Dahl

Stayed 1 night in Jul 2023

6/10 Okay

Per-Arne

Travelled with family
Disliked: Staff & service
Urusel sovkomfort.
Rummet ok. Men sängarna är bedrövliga, madrasserna i våningssängen är förtvina så sängen är mycket hår att sova på. Dubbelsängen är istället för mjuk, man sjunker ner och ligger i en grop. Det positiva var att badrummet var fräscht samt att det fanns ett långt geggigt skohorn i metall på rummet.
Stayed 1 night in Jul 2023

10/10 Excellent

Linda

Stayed 2 nights in Jul 2023

8/10 Good

Astrid

Stayed 1 night in Jul 2023

8/10 Good

Ingeborg

Stayed 1 night in Jul 2023

10/10 Excellent

TAKU

Stayed 1 night in Jul 2023

10/10 Excellent

Tor Berg

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
*
Stayed 1 night in Jul 2023
Response from Ole, Frich´s on 16 Jul 2023
Hei Tor!Tusen takk for din tilbakemelding og for at du valgte å bo hos oss! Vi er glade for å ha deg som gjest!Håper vi ser deg snart igjen:)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Ole, Frich´s on 11 Jul 2023
Hei!Tusen takk for den hyggelige tilbakemeldingen og for at du valgte å bo hos oss på Åndalsnes.Vi gleder oss til å ha deg som gjest hos oss igjen:)

8/10 Good

Vidar

Stayed 1 night in May 2023
Response from Ole, Frich´s on 17 Jun 2023
Hei Vidar!Takk for den hyggelige tilbakemeldingen, og for at du valgte å bo hos oss på Frichs Ekspress Hotel, Åndalsnes!Ser frem til å ha deg som gjest hos oss igjen:).

8/10 Good

Sven Arne

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Ole, Frichs Ekspress Hotel, Åndalsnes on 25 May 2023
Hei Sven Arne!Tusen takk for at du har tatt deg tid til å gi oss din tilbakemelding og for at du valgte å bo hos oss!Vi gleder oss til å ha deg hos oss igjen!

10/10 Excellent

Rune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Hans

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nytt hotell. Nyskapende innsjekk, uten resepsjon, kun info PR SMS med romnummer og kode på romvær. Litt dårlig skilting men ellers helt topp. Fin utsikt.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell med gode madrasser. Vi savnet bare varmt frukost.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes neues Hotel. Frühstück war ok. Personal freundlich. Check in etwas gewöhnungsbedürftig.
Stayed 1 night in Aug 2019