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"The hotel reception area is lovely -mcshanes var & restaurant needs a complete overall as very dated and tables, chairs are wobbly and most chairs have split or damaged covering . Service is very slow only staffed by young people who looked stressed at times - food was good when it arrived and plenty of it . Rooms advertised as delux are basic - dirty carpets , old bed frames, pillows are very full but incredibly uncomfortable, woke up with stiff neck , asked for replacements ie soft fud not arrive after 2 days where I actually went and got them myself but no better flat and hard !! Not hotel quality pillows - cold room no extra blankets to use !! Had booked deluxe double room ended up with a triple - 2 single beds - 1 double /kingsize when questioned this I was told that’s the room allocated to you !! Very clutter with the extra beds and not the room we booked !! Tea & coffee supplied in the room which was nice but very sparse -2 tea bags / 4 coffee sachet/ 4 milk /4 sugar -3cups- The experience was disappointing I was expecting more delux - no room safe no mini fridge - 6 coat hangers for a weeks stay. No plugs by bed - the room & bath room were very clean but very dated and dirty carpets !! Didn’t spend much time in it -The staff I have to say are very friendly and always greet you - which was very nice . Would not return "

"booked a family rooms, asked for 3 beds, had a call with the hotel the week before and asked again for 3 beds. Checked in on the day and asked again to ensure there were 3 beds as had to visit a relative before going to the room. Got to the room at 8 o'clock that evening only 2 beds. Staff in the hotel arent great and the food is just ok"

"We had a lovely stay in this hotel. Its clean comfortable and everyone is pleasant. "

"Overall the hotel was tired and needed some work to bring it back to life. Staff just so lovely though. "

"Atmosphere was perfect. The staff.was lovely. It was very relaxing "

"Room cold and decor needs to be upgraded. Breakfast mediocre. Evening meal was incredible as was spa. Some small tweaks would have made a huge difference. Staff were lovely. "

"Wonderful place to be based for a trip to Ireland. Loved the private beach, the views of the lake, fishing on the lake, and of course the donkeys! Enjoyed lots of days out around Mayo and Sligo. Mary was a lovely host! Highly recommend the venue as place to enjoy in and of its self as well as base to go exploring! "

"Beautiful view, gorgeous fuschia hedges, quiet, peaceful, very comfortable and LOVED the peat burning stove!"