Ratenelle Holidays from £282

Room was really clean on arrival. Spacious apartment with balcony facing two ways (went round the side of the apartment). Reception staff were all lovely too. I enjoyed the free visit to the sauna & steam room, which was also clean. I didn’t use the pool but saw a group enjoying it while I was steaming away. It’s 2 stops on the bus, which stops right outside the residence. It’s about a 15 min walk from the GME but I often got the bus to ‘Cinema’, did my shopping at the Sherpa supermarche and enjoyed th peaceful walk over the river back to Lagrange. The kitchen was well equipped and the bed was SUPER comfy (I’m very fussy with beds!). It was a hybrid mattress that wasn’t too firm or too soft and was thicker than many French places I’ve stayed at. It was extremely peaceful and would definitely recommend staying there. Nothing to groan about at all!

Wonderful Hotel,I really enjoyed my stay. Professional and courteous staff. Great location to the Village and slopes. Perfect for families with pool, jacuzzi and billiards. They say they speak English, but not that I saw. It was not an issue.

Amazing staff, hotel is really spectacular and the food and rooms are fantastic as well. Highly recommended

Rooms where spotless the red carpet is very contrasting and possibly old looking compared to rest of room but staff where fantastic and very helpful spoke good English which was a blessing spa facilities all clean and quite to use too

This is a lovely hotel in a good location for the ski slopes (walking distance to the Bossonet lift even with skis and boots, but there is also the option of the free hotel shuttle to get down to the slopes, and then you get the village free ski bus to get back to the hotel at the end of the day if you want to). The hotel staff stand out as being particularly good. Extremely courteous, quick to action any issues, and always someone available to help. We had an unfortunate issue with the people in the neighbouring room to ours, but the reception staff were very quick to try and sort the problem or find an alternative solution. Valet parking in the hotel's car park was beneficial and worth the 18EUR per night charge to avoid having to find a parking space outside. Can't comment on the bar, breakfast or spa as didn't use any of these services. Ski rental was excellent, good equipment and friendly staff member. Rooms were very clean, with good facilities. Soundproofing between rooms is not great (we could clearly hear people in the rooms next to us) but that isn't a fault of the hotel. Overall a very good stay, the hotel is clearly popular and also appears to be popular with families as we saw lots of children around. Overall a very good staf