Title: Viceroy Kopaonik Serbia Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Viceroy Kopaonik Serbia Luxurious slopeside hotel with 2 restaurants ![Exterior](https://images.trvl-media.com/lodging/64000000/63920000/63918500/63918461/a9c89e38.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/f9307ae8-438d-48c7-afa9-8ac014f1e20f-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Bar (on property)](https://images.trvl-media.com/lodging/64000000/63920000/63918500/63918461/089075e2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/64000000/63920000/63918500/63918461/64135a26.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast meal](https://images.trvl-media.com/lodging/64000000/63920000/63918500/63918461/41fca6d4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Viceroy Kopaonik Serbia, near Pančić express and Mark's Stones, offers a tranquil retreat. Enjoy breakfast at two restaurants, relax in the sauna or steam room, and benefit from ski-in/ski-out access. Indoor/outdoor pools with sun loungers and attentive staff ensure comfort. 9.2 Wonderful ## Popular amenities - Bar - Hot tub - Pet-friendly - Pool - Spa - Parking available ## Room options ### Check availability for these dates # Tonight [Sept 20 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-20&endDate=2025-09-21&selected=63918461&PinnedHotelID=63918461&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-20&endDate=2025-09-21&selected=63918461&PinnedHotelID=63918461&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 21 - Sept 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-21&endDate=2025-09-22&selected=63918461&PinnedHotelID=63918461&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-21&endDate=2025-09-22&selected=63918461&PinnedHotelID=63918461&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=63918461&PinnedHotelID=63918461&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=63918461&PinnedHotelID=63918461&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=63918461&PinnedHotelID=63918461&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=63918461&PinnedHotelID=63918461&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 13 of 13 rooms ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/64000000/63920000/63918500/63918461/64135a26.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (KARAMAN) ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Kitchenette LCD TV - 786 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/64000000/63920000/63918500/63918461/cbd02735.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Balcony ### Highlights Balcony Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding - 409 sq ft - Sleeps 4 - 2 Queen Beds ![Presidential Suite | Private kitchen | Coffee/tea maker, electric kettle](https://images.trvl-media.com/lodging/64000000/63920000/63918500/63918461/432125de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Kitchenette - 2723 sq ft - 1 bedroom - Sleeps 5 - 2 Queen Beds and 1 King Bed ![Room, 1 King Bed, Balcony | 1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/64000000/63920000/63918500/63918461/c25de304.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Balcony 10.0 Exceptional 1 review ### Highlights Balcony Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding - 388 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/64000000/63920000/63918500/63918461/4d1220a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Balcony (KOPAONIK) ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LCD TV - 538 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/64000000/63920000/63918500/63918461/e5a9b401.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Balcony (Slope View) 10.0 Exceptional 1 review ### Highlights Balcony Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding - 409 sq ft - Sleeps 4 - 2 Queen Beds ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/64000000/63920000/63918500/63918461/cbd02735.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Separate bedroom - 377 sq ft - Sleeps 4 - 2 Queen Beds ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/64000000/63920000/63918500/63918461/6e73facb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Slope View) ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Separate bedroom - 355 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/64000000/63920000/63918500/63918461/22ec1f89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (THE NEST) ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Separate bedroom - 377 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/64000000/63920000/63918500/63918461/22ec1f89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 9.8 Exceptional 7 reviews ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Separate bedroom - 355 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/64000000/63920000/63918500/63918461/64135a26.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Balcony (KARAMAN) ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Kitchenette - 786 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/64000000/63920000/63918500/63918461/6e73facb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Balcony (Slope View) 10.0 Exceptional 1 review ### Highlights Balcony Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding - 388 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/64000000/63920000/63918500/63918461/4d1220a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (KOPAONIK) 10.0 Exceptional 1 review ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding - 538 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRaska-Hotels-Viceroy-Kopaonik-Serbia.h63918461.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRaska-Hotels-Viceroy-Kopaonik-Serbia.h63918461.Hotel-Information) ## About the area Located in Raška, Viceroy Kopaonik Serbia is in the mountains and in a national park. Kapaonik Touristic Center and Pančić express are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mark's Stones and Jelovarnik Waterfall. Mali karaman 2 and Gondola Brzeće - Mali Karaman are two other places to visit that come recommended. Take in the nearby slopes with snowboarding and ski runs, or try out other outdoor activities such as sledging and snowmobiling. [Visit our Raška travel guide](https://www.expedia.co.uk/Raska.dx6140137) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.28481%2C20.81066&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5yAVN-UQInHgvWUefXJU00hq8ss=) Trg Josifa Pancica 12, Raška, Raska, 36354 ### What's nearby - Kapaonik Touristic Center - 1 min walk - 0.0 miles - Pančić express - 3 min walk - 0.1 miles - Mark's Stones - 8 min walk - 0.5 miles - Gondola Brzeće - Mali Karaman - 22 min drive - 10.4 miles - Jelovarnik Waterfall - 22 min drive - 11.8 miles ### Getting around - Nis (INI-Constantine the Great) - 148 min drive ### Restaurants - ‪Grand \*\*\*\* - ‬4 min walk - ‪The Pub - ‬3 min walk - ‪Forest - ‬2 min walk - ‪Mons - ‬15 min walk - ‪Dolly Bell | Kopaonik - ‬2 min walk ## About this property ### Viceroy Kopaonik Serbia Luxury family-friendly hotel near Kapaonik Touristic Center Located close to Pančić express and Mark's Stones, Viceroy Kopaonik Serbia provides a terrace, a hair salon and a library. Hit the slopes at this hotel, offering ski-in/ski-out access, ski equipment hire and ski storage. For some rest and relaxation, visit the sauna or the steam room. Make sure that you enjoy breakfast, lunch, dinner and light fare at the two on-site restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in reception. Additional perks include: - An indoor pool and an outdoor pool, along with sunloungers and pool umbrellas - Valet parking (surcharge), babysitting (surcharge) and bike parking - Massage treatment rooms, concierge services and smoke-free property - Luggage storage, 6 meeting rooms and tour/ticket information - Guest reviews give top marks for the helpful staff Room features All 119 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces. More amenities include: - Hypo-allergenic bedding, pillowtop mattresses and free cots/infant beds - Heated floors, rainfall showers and baths or showers - 55-inch LCD TVs with satellite channels - Wardrobes/cupboards, electric kettles and daily housekeeping ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Secured, covered valet parking on site (EUR 25 per day) - Wheelchair-accessible parking available ### Food and drink - 2 restaurants - A bar/lounge - Snack bar/deli ### Restaurants on site - Peroko - Pique Ski Bar - The Library Lounge - The Mountain Kitchen ### Things to do - 24-hour gym - Bicycle storage - Children's club - Hot tub - Indoor pool - Library - Outdoor pool - Sauna - Ski equipment rentals - Ski storage - Ski-in/ski-out access - Steam room ### Family friendly - Baby toys - Babysitting (surcharge) - Children's club (surcharge) - Children's games - Children's toys - Free supervised activities for children - In-room cot - Indoor pool - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service ### Business services - 2,344 square feet of conference space - 6 meeting rooms ### Outdoors - In a national park - In the mountains - Pool loungers - Pool umbrellas - Terrace ### Spa - 6 treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Grab bar near toilet - Lift - Low-height electrical sockets in bathroom - Thin carpet in room - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 1 building - 5 floors - Ballroom - Communal living room - Fireplace in lobby - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Free cot - Hypo-allergenic bedding - Pillowtop mattress - Premium bedding ### Bathroom - Bathtub or shower - Dressing gowns - Free toiletries - Hair dryer - Heated bathroom floor - Rainfall showerhead - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 55-inch LCD TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Electrical adapters - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The following facilities will be closed during July, August, June, November, September and October: - One of the swimming pools - Bar/Lounge - Dining venue - Spa ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 20 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Up to 15 kg per pet Pets cannot be left unattended Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 50.0 per day. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: EUR 70 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Valet parking fee: EUR 25 per day - Pet fee: EUR 20 per pet, per day - Service animals are exempt from fees - Rollaway bed fee: EUR 50.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation ### Property is also known as Viceroy Kopaonik Serbia Hotel Viceroy Kopaonik Serbia Raška Viceroy Kopaonik Serbia Hotel Raška ## Frequently asked questions ### Does Viceroy Kopaonik Serbia have a pool? > Yes, this property has an indoor pool and an outdoor pool. ### Is Viceroy Kopaonik Serbia pet-friendly? > Yes, this hotel allows cats and dogs with a maximum weight of up to 15 kg per pet. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Viceroy Kopaonik Serbia? > Valet parking is available for EUR 25 per day. ### What time is check-in at Viceroy Kopaonik Serbia? > Check-in start time: 3:00 PM; check-in end time: midnight. ### What time is check-out at Viceroy Kopaonik Serbia? > Checkout is at 11:00 AM. ### Where is Viceroy Kopaonik Serbia located? > Located in the mountains, this ski-in/ski-out hotel in Raška is within a 5-minute walk of Kapaonik Touristic Center and Pančić express, and close to winter sports, such as sledging and snowmobiling. Mark's Stones and Mali karaman 2 are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Viceroy Kopaonik Serbia Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 29 8 - Good 6 6 - Okay 2 4 - Poor 0 2 - Terrible 2 ### 9.6/10 Cleanliness ### 9.2/10 Staff & service ### 9.4/10 Amenities ### 9.4/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ### 10/10 Excellent #### MILORAD 27 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent property with excellent service and facilities really to enjoy your stay. ##### MILORAD Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Daniela 1 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, excellent location. ##### Daniela Stayed 3 nights in Oct 2022 ### 10/10 Excellent #### Fleur 28 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gorgeous hotel and fabulous staff! Fabulous stay, amazing customer service. Beautiful resort. Food was great quality and spa treatments were epic :-) all in all a perfect holiday. ##### Fleur Stayed 5 nights in Feb 2024 ### 10/10 Excellent #### FERIDE 11 Feb 2025 Liked: Cleanliness, staff & service, amenities Everything about Viceroy was briliant I have to say! Very pet friendly, and friendly in general. Love the staff!!! Very hospitable! ##### FERIDE Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Djordje 20 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel, true 5\* ##### Djordje Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### dragan 19 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect hotel ##### dragan Stayed 7 nights in Feb 2023 ### 10/10 Excellent #### Darko 29 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic hotel. Staff was great ##### Darko Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Vahid 1 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Staff was great ! Property new a nice 5 star hotel in a beautiful place ##### Vahid Stayed 3 nights in Jun 2023 ### 2/10 Terrible #### Verified traveller 15 Apr 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### Not Viceroy like in other countries Pretty disappointed, could be cause it was not in high season but still.. ##### Verified traveller Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Charles 8 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service here is incredible. A true five-star destination hotel. Jovana and Maria are all-stars- arranged all our adventures and cared for us as if we were family. ##### Charles Stayed 4 nights in Jul 2022 ### 10/10 Excellent #### Bojan 19 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very pleasent stay. Hotel personnel were so kind and polite, its so refreshing. They were all going above and beyond to ensure guests are getring the best possible service. I Highly recommend this hotel to everyone who would like to visit Kopaonik. ##### Bojan Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Mirza 24 Oct 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect stay, don't miss it! very elegant five star hotel, super clean, super friendly and helpful staff, very safe and secure, beautiful location on top of a mountain, i loved everything about it and what made it super the weather and the staff specially the staff at the breakfast they were amazing regardless the noise my little one did and the mess she made they were really good to her and super friendly! ##### Mirza Stayed 3 nights in Oct 2021 ### 10/10 Excellent #### yannick 26 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is impressive, but most of all, i would like to highlight the kindness of the staff. i interacted a few times with the dining room staff and the reception and their level of service was impressing. especially Aleksandar (restaurant manager) and Ilya from the reception. ##### yannick Stayed 2 nights in Sep 2023 ### 6/10 Okay #### Milan 25 Jul 2022 Liked: Cleanliness It was a big crowd during our stay. To many guest, for such as minimum staff. ##### Milan Stayed 3 nights in Jul 2022 ### 8/10 Good #### Mihael 22 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A great hotel with great staff but with small spa This is a great hotel with very nice and friendly staff, BUT: the pool and spa area are way too small for a hotel with so many rooms. When hotel is full, it's impossible to get a place in relaxation area in spa and or at the pool. In addition such a posh hotel should have an indoor pool! ##### Mihael Stayed 4 nights in Aug 2022 ### 6/10 Okay #### Jasmina 19 Jan 2025 Liked: Staff & service, amenities, property conditions & facilities Wow what a change for the worse in a year. Spa centre dirty, awful smell in the wet sauna. Staff not visible and when asked for assistance not bothered. Checkin and valet was great as opposed to the rest. Disappointing that the don’t care attitude of Kopaonik has come to this hotel which was great. Now not so convinced ##### Jasmina Stayed 1 night in Jan 2025 ### 10/10 Excellent #### konstantin 2 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful hotel Absolutely wonderful hotel - very attentive staff, great facilities, all new. I have been given an upgrade to a wonderful spacious suite room with the slope view. Lots of nice little touches here and there from check-in to whole experience. Gym is amazing - all equipment from Technogym, Beautiful and cozy bar, views to the slopes are incredible. Spa is really good - facilities are great, must be even more enjoyable during winter. Special thanks to Predrag and Maria and every other staff member for making it a memorable stay! One of the best hotels I have stayed in and probably the best in Serbia - definitely recommended! Certainly the best in Kopaonik! Will come back for sure. ##### konstantin Stayed 6 nights in Jun 2023 ### 8/10 Good #### Gijs 4 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Almost everything was great. Only the breakfast was to busy. Not enough tables available. Had to sit with other people on a table. And this was happening to more people who came in. ##### Gijs Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Zoran 2 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### We will be back Every member of the services team: waiters, cleaning ladies, room service, receptionists, doormen... was extremely kind and wiling to go an extra mile to make our stay a memorable experience. Few nuisances: we could not watch pay-per-view movies because application on TV could not start and issue was not fixed while we were there, for more than four days. Parking in hotel garage is pricey 25 euros per night ##### Zoran Stayed 7 nights in Dec 2023 ### 8/10 Good #### Karthik 18 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Overall an amazing hotel but for very hot rooms It would have been a perfect 5 out of 5 had it not been for the very hot rooms in the night. It was upwards of 25 degrees making it very uncomfortable to sleep. The overall amazing experience at the hotel with friendly staff, great amenities etc was spoilt by this one issue which despite multiple complaints was not resolved to satisfaction. ##### Karthik Stayed 4 nights in Feb 2024 ### 8/10 Good #### CHARILAOS 1 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort the location of the hotel was great!! right at the center of the lifts! very good ski service& also great fitness center! Rooms were spacious with lots of storage, which made us feel like home during our stay. the one and only thing that, in my personal opinion, needs serious improvement at this hotel, is the hotel’s f&b. Even though at first sight the restaurants aren’t lacking anything in particular, the quality of the food doesn’t meet the standards of a 5-star viceroy hotel. This applies to all all 3 restaurants of the hotel, from breakfast, to the ski bar and also the sushi restaurant. Other than that, it was our second time staying in this hotel, we had a great time, and we will surely visit again! ##### CHARILAOS Stayed 4 nights in Feb 2023 ### 2/10 Terrible #### Drinias 4 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities ##### Drinias Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Milica 26 Feb 2025 ##### Milica Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### isa 2 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### isa Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Dragan 31 Dec 2024 ##### Dragan Stayed 5 nights in Dec 2024