Outdoor pool, open 7:00 AM to 8:00 PM, pool loungers
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Reviews of voco Jim Corbett, an IHG Hotel

4.5 out of 5
voco Jim Corbett, an IHG Hotel
National Highway 121, Dhikuli District Nainital, Ramnagar, Uttarakhand

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 1 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

9.0/10

Cleanliness

7.0/10

Staff & service

4.0/10

Amenities

9.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Suprabhath Roy Chowdhury on 4 May 2024
Dear amit,Greetings from voco Jim Corbett !We would like to thank you for your review on your recent stay with us. We are delighted to know that several aspects of the hotel, service and staff have left you with a favourable impression and that you enjoyed your stay with us. Your feedback has been shared with the entire team at the hotel who were happy to receive the same. Your positive feedback is a great source of motivation for us as we strive to achieve even higher standards of service.We look forward to welcoming you back to voco Jim Corbett for another memorable experience.With Regards,Suprabhath Roy ChowdhuryGeneral Manager____voco Jim CorbettNational Highway 121, Dhikuli, Ramnagar,Uttarakhand - 244715, India

4/10 Poor

Gaurav

Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property is newly renovated and therefore good. But not as good as the images posted online...so keep your expectations down if at all you go there... my recommendation will be to skip this one... the staff and service is below average.. the management would try their level best to say no to whatever you ask for... also their are a hell lot of monkeys and they do get aggresive as well. during our stay a poor couple had a harrowing experience as a group of 30-40 monkeys surrounded them and their poor terrified little kid.. hotel staff ofcourse conveniently did not turn up despite shouting and yelling... so pl go at your own risk. also dont expect to get anything to eat if you skip the usual lunch time.. kitchen opens only part time despite being a 4 star property.. so all in all you can skip this one...given the prices they charge there are way better options available...
Response from Suprabhath Roy Chowdhury on 4 May 2024
Dear Gaurav, Greetings from voco Jim Corbett !At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice.I have noted your observations for suitable corrective action.At voco Jim Corbett it is our constant endeavour to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Please contact me for any further assistance.With Regards,Suprabhath Roy ChowdhuryGeneral Manager____voco Jim CorbettNational Highway 121, Dhikuli, Ramnagar, Uttarakhand - 244715, India