Ramblewood Holidays from £803

Perfect location and beautiful rooms

I was supposed to have a couch and did not have that we booked the top room and ended up with just the city view. Staff was very nice. Free breakfast was good. Loved the location was able to walk to a lot.

Staff when checking in were not helpful. Rude and I paid for club access didn’t assign my keys to that or give me any information about it. We had to go back downstairs later that day to ask. Female bartender rude at night. Asked if we can get another round have us attitude “Well I don’t know what you’re drinking”. Had no clue we had to call the room service number on our cell phones to order room service. Stood there waiting for the same rude bartender to acknowledge us while she passed by us with our food to pick up. When asked if she can help us check our order “ well we have a lot of orders coming in tonight, what’s the name” wasn’t necessary and then had the audacity to ask for a tip. We came in from California and this was terrible experience our first time in Philadelphia for the amount I paid for 3 nights 1200$ down the drain. Multiple staff being this rude in such a pretty establishment. Be ashamed because we were very patient as being guests.