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Reviews of Ramada by Wyndham Raleigh

2 out of 5
Ramada by Wyndham Raleigh
1520 Blue Ridge Rd, Raleigh, NC

Reviews

8.4

Very good

Rating 10 - Excellent. 563 out of 1110 reviews" "
Rating 8 - Good. 320 out of 1110 reviews" "
Rating 6 - Okay. 135 out of 1110 reviews" "
Rating 4 - Poor. 62 out of 1110 reviews" "
Rating 2 - Terrible. 30 out of 1110 reviews" "

8.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Heather

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from CindyGM on 10 May 2024
Thank you for your feedback Heather, it is very important to us.

4/10 Poor

Candace

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from CindyGM on 9 May 2024
Thank you for your feedback, it is very important to us.

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place, friendly staff, clean rooms. It all made for a pleasant stay
Stayed 2 nights in May 2024
Response from CindyGM on 8 May 2024
Thank you very much Jason, we are very happy to hear you had a nice stay with us!

4/10 Poor

Kellyann

Disliked: Amenities, property conditions & facilities
Property has declined significantly. Side doors are not locked. Chair in my room was dirty and ripped. Trash in hallway. Had to ask multiple days for toiletries to be delivered to my room.
Stayed 4 nights in May 2024
Response from CindyGM on 8 May 2024
We are sorry to hear of your experience during your stay with us. Thank you for providing us with your comments, we will be looking into these issues immediately.

10/10 Excellent

GUY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from C on 8 May 2024
Thank you for your feedback Guy, it is very important to us.

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very close to NC State campus. Easy in and easy out. The breakfast was very good The vending was out.
Stayed 1 night in May 2024
Response from CindyGM on 7 May 2024
Thank you for your feedback Joe! We hope you enjoyed your stay with us.

8/10 Good

Amy

Stayed 1 night in May 2024
Response from CindyGM on 6 May 2024
Thank you for your feedback Amy! We hope you enjoyed your stay with us.

6/10 Okay

Everard A

Liked: Staff & service
The property is very old and in need of updating. Smells like an old building. Couldnt sleep the first night. Had to go and get aur freshner.
Stayed 4 nights in Apr 2024
Response from CindyGM on 1 May 2024
Thank you for your feedback, it is very important to us.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Side door is broken and needs to be fixed. Anyone can come in without a key.
Stayed 1 night in Apr 2024
Response from CindyGM on 30 Apr 2024
Thank you for your feedback Kevin, it is very important to us.

10/10 Excellent

Ronnie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with hotel accommodations and friendly staff. Will most likely use this hotel again.
Stayed 1 night in Apr 2024
Response from CindyGM on 29 Apr 2024
Thank you so much Ronnie, we are happy to hear you enjoyed your stay with us!

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from CindyGM on 25 Apr 2024
Thank you for your feedback, Jay! It is very important to us.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for my purposes. Good breakfast. Pleasant and efficient front desk. Room super clean
Stayed 2 nights in Apr 2024
Response from CindyGM on 24 Apr 2024
Thank you so much for your comments Jeffrey! I am happy to hear you had a nice stay with us.

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really served out purpose for the Good Guys Car Show, very close and convenient, and great service from all of the employees.
Stayed 2 nights in Apr 2024
Response from CindyGM on 23 Apr 2024
Thank you so much for your comments Alvin, they are very important to us!

4/10 Poor

Michael

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
LIKE: Rooms were very clean- Location of the hotel very close to the state fairgrounds- DIDN'T LIKE: No ice cube machine on either floor. Elevators did not work
Stayed 3 nights in Apr 2024
Response from CindyGM on 22 Apr 2024
Thank you for your feedback Michael. We do have an ice machine on the first floor and the restaurant will always get ice for guests if needed. The elevator is working with no issues but I will check on it today to make sure. Please never hesitate to ask the Front Desk about any issues you may have, we want you to have a great stay!

8/10 Good

Tom

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is great for visiting events at the State Fairgrounds! The two-room suite that I had at check-in was very nice, but it only had one bed. I switched to a 2-queen room, same price (?), but much more comfortable for sleeping for two guys attend the Goodguys Event!
Stayed 2 nights in Apr 2024
Response from C on 22 Apr 2024
Thank you for your feedback Tom! After checking on your reservation, it looks like the desk clerk honored your original rate for the suite, this is the reason the rates were the same. They are definitely different rates usually. We hope you enjoyed your stay and the Good Guys car show!!

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from CindyGM on 21 Apr 2024
Thank you for your feedback Jennifer, it is very important to us.

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds around the hotel were very nice
Stayed 1 night in Mar 2024
Response from CindyGM on 19 Apr 2024
Thank you for your comments Catherine! I am happy to hear you enjoyed our grounds!

6/10 Okay

Martin

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
It was smelling bad in the corridor. The door closed to our room was not closed all night long.
Stayed 2 nights in Apr 2024
Response from CindyGM on 19 Apr 2024
Thank you for providing us with your feedback Martin, I will check into this today.

2/10 Terrible

Tema

Stayed 1 night in Apr 2024
Response from CindyGM on 7 May 2024
Thank you for taking the time to provide us with your feedback, it is very important to us.

8/10 Good

Migdalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean staff was nice bed and pillows wear great
Stayed 4 nights in Apr 2024
Response from CindyGM on 17 Apr 2024
Thank you so much for your comments Migdalia! We are happy to hear you had a nice stay with us.

6/10 Okay

John

Stayed 1 night in Jan 2024
Response from CindyGM on 17 Apr 2024
Thank you for taking the time to provide us with your feedback John!

6/10 Okay

Dylan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from CindyGM on 17 Apr 2024
Thank you for your feedback Dylan, it is very important to us.

2/10 Terrible

munur

Travelled with family
Disliked: Property conditions & facilities
The bed and pillows were very uncomfortable, We couldn't sleep all night.
Stayed 1 night in Apr 2024
Response from CindyGM on 15 Apr 2024
I am sorry to hear you found our beds uncomfortable! We will check on them in this room and replace.

8/10 Good

Subramanian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff! Breakfast must have more items. Very limited vegetarian options. More cut fresh fruits and waffles will be a good add on.
Stayed 1 night in Apr 2024
Response from CindyGM on 15 Apr 2024
Thank you for your comments, we will definitely look into your breakfast ideas!

8/10 Good

Michael T.

Travelled with group
Liked: Cleanliness, property conditions & facilities
A basic Good hotel and location for PNC stadium events. Otherwise nothing special for me.
Stayed 1 night in Apr 2024
Response from CindyGM on 15 Apr 2024
Thank you for your comments Michael, we appreciate your feedback!

6/10 Okay

Phillip

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from CindyGM on 16 Apr 2024
Thank you for your feedback, it is very important to us.

10/10 Excellent

Kori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from CindyGM on 12 Apr 2024
Thank you for your feedback Kori, it is very important to us!

10/10 Excellent

Noah

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from C on 11 Apr 2024
Thank you for your feedback Noah!!

10/10 Excellent

chelsea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the balcony/patios on each room. The free breakfast is delicious. Has the cutest bar, piano , fireplace area. The gazebo area is so cute too! Great service from all employees
Stayed 3 nights in Apr 2024
Response from CindyGM on 9 Apr 2024
Thank you so much for your comments Chelsea! I am very happy to hear you enjoyed your stay with us and we hope to see you next time!

8/10 Good

Destiny

Travelled with group
Liked: Cleanliness, staff & service
The staff was super friendly and the breakfast was nice. The bar was also convenient.
Stayed 3 nights in Apr 2024
Response from CindyGM on 9 Apr 2024
Thank you for your feedback Destiny! We are happy yo had a nice stay with us!

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from CindyGM on 7 Apr 2024
Thank you for your feedback Donna, we hope you had a great stay!

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to the PNC Arena for hockey games. Friendly staff - clean and comfortable room.
Stayed 1 night in Apr 2024
Response from CindyGM on 6 Apr 2024
Thank you so much for your comments Helen, we hope you had a nice stay and a great time at the game!

10/10 Excellent

Phyllis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived late in the day and the girl at the front desk pulled out her phone to find us a restaurant that was still open! That was so nice though we opted for a snack in the sundries shop off the lobby. Very convenient. Todd's breakfast was hot and excellent plus he's a friendly and courteous host. Great stay!
Stayed 1 night in Mar 2024
Response from CindyGM on 2 Apr 2024
Thank you so much Phyllis for your kind words! I am happy our staff were helpful and that you enjoyed our breakfast!

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from CindyGM on 1 Apr 2024
Thank you so much for your feedback Adam, we are happy to hear you had a great stay with us!

4/10 Poor

Kendra

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were not clean at a all, stains on the sheets and towels, and many of the exterior doors didn’t shut properly meaning any stranger could let themselves into the hotel without a card, and without going through the front desk. Room service knocked on our door with a do not disturb sign on and continued to try to enter, before checkout time. Front desk was friendly night and day.
Stayed 1 night in Mar 2024
Response from CindyGM on 1 Apr 2024
Thank you for your feedback Kendra, it is very important to us. We will definitely be looking into the issues you have mentioned!

10/10 Excellent

Alice

Liked: Property conditions & facilities
I had a king suite which came with a patio looking out to the gazebo, which had table and chairs for guests to use.
Stayed 1 night in Mar 2024
Response from CindyGM on 1 Apr 2024
Thank you for your comments Alice, I hope you enjoyed your stay in our King Suite!

6/10 Okay

Debbie

Travelled with partner
Liked: Cleanliness
Property was dated but clean and convenient to PNC Arena
Stayed 3 nights in Mar 2024
Response from CindyGM on 28 Mar 2024
Thank you for your comments Debbie, they are very important to us.

8/10 Good

Yuderka

Great breakfast.
Stayed 1 night in Mar 2024
Response from CindyGM on 28 Mar 2024
Thank you for your comments Yuderka! I am happy to hear you enjoyed our breakfast!

10/10 Excellent

LAURIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and they have windows that open!!!!
Stayed 1 night in Mar 2024
Response from CindyGM on 26 Mar 2024
Thank you so much for your comments Laurie! We are happy to hear you enjoyed your stay!

6/10 Okay

Jordan

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pictures and reviews do wonders for this property honestly. I wouldn’t stay here again to be honest but it served its purpose as a place to sleep for the weekend while visiting Raleigh. It’s central to everything we did and was only about a 10 minute drive no matter where we went and the area the hotel is in is safe but the hotel is dated. When we arrived, the first room they put us in smelled like there had been a cat in there, which is fine, I get people travel with animals but the room smelled like cat urine and so did the bedding. The front desk staff was very nice and moved us immediately and the second room was much better and didn’t smell but the beds were very hard and and the lights flickered everytime they turned on like they were struggling to turn on. The shower also sputtered a lot when it was starting like there wasn’t enough water pressure. Like I said, overall it served its purpose but with it being so close to a college and a major city and a major sporting/concert venue and for the price we paid for 2 nights, I expected a nicer stay.
Stayed 2 nights in Mar 2024
Response from CindyGM on 26 Mar 2024
Thank you for your comments, they are very important to us. We are sorry to hear you were unhappy with your stay.

10/10 Excellent

Elena, Fayetteville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from CindyGM on 27 Mar 2024
Thank you for your feedback Elena, it is very important to us!

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance to PNC arena 20 minute walk, saved $50 on parking. Staff was very polite and helpful. Breakfast was good. Older property but very well maintained. Would definitely stay here again.
Stayed 1 night in Mar 2024
Response from CindyGM on 26 Mar 2024
Thank you so much Alan for your feedback, it is very important to us. We hope to see you next time!

8/10 Good

Elizabeth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Property needs some major TLC.
Stayed 3 nights in Mar 2024
Response from CindyGM on 25 Mar 2024
Thank you for your comments Elizabeth, we appreciate your feedback.

8/10 Good

Terry, Greenville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the NCSU School of Veterinary Medicine.
Stayed 2 nights in Mar 2024
Response from CindyGM on 25 Mar 2024
Thank you for your comments Terry! We hope to see you next time.

10/10 Excellent

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so sweet and was super close to the pnc arena! very walkable to there and close to the city
Stayed 2 nights in Mar 2024
Response from CindyGM on 24 Mar 2024
Thank you for your comments Karen! They are very important to us and we look forward to seeing you next time.

6/10 Okay

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
The was very clean, but it needs to be updated. It would be nice to have a larger television. The breakfast was good.
Stayed 1 night in Mar 2024
Response from CindyGM on 22 Mar 2024
Thank you for your comments Thomas, we appreciate your feedback!

8/10 Good

Stonehouse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from CindyGM on 20 Mar 2024
Thank you for taking the time to provide us with your feedback, it is very important to us!

10/10 Excellent

Emily

Business traveller
Liked: Cleanliness, staff & service
No ice machine or laundry availability. But overall I felt very safe as a solo female. I have made reservations for the next 3 weeks for weekly trips to town due to cleanliness and convenient area.
Stayed 1 night in Mar 2024
Response from CindyGM on 18 Mar 2024
Thank you for your feedback Emily! I am happy to hear you will be joining us for the next few weeks. Please let us know if we can help with anything, and please check with the front desk at check in to direct you to our guest laundry and ice. We appreciate you!

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The facilities are run down and in major need of remodel
Stayed 4 nights in Mar 2024
Response from CindyGM on 14 Mar 2024
Thank you for taking the time to provide us with your feedback!

2/10 Terrible

Stefanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please avoid this hotel save your money. The grounds are not kept up. Entire place smells like an ashtray. Bed pillows are couch pillows in pillow cases. Best part you'll definitely get lots of entertainment from the guest's all hour's of the night.
Stayed 1 night in Mar 2024
Response from CindyGM on 14 Mar 2024
We are sorry to hear you were unhappy with your stay. We appreciate you taking the time to provider us with your comments.