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Reviews of Quality Inn & Suites Raleigh North

2.5 out of 5
Quality Inn & Suites Raleigh North
2617 Appliance Court, Raleigh, NC

Reviews

7.0

Good

Rating 10 - Excellent. 230 out of 1001 reviews" "
Rating 8 - Good. 318 out of 1001 reviews" "
Rating 6 - Okay. 233 out of 1001 reviews" "
Rating 4 - Poor. 100 out of 1001 reviews" "
Rating 2 - Terrible. 120 out of 1001 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Billy

Disliked: Cleanliness, staff & service, property conditions & facilities
Breakfast was terrible
Stayed 3 nights in Apr 2024

8/10 Good

Sphe

Liked: Cleanliness, staff & service
Good good! I love it!
Stayed 1 night in Apr 2024

8/10 Good

Joseph

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Jonathan

Stayed 4 nights in Mar 2024

2/10 Terrible

Melanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sink was clogged, hallway and elevator smelled cigarette. We heard running from the upstairs room. Breakfast was free but limited and no fruits at all. I requested for a blanket as my blanket smelled like cigarette and front desk told me there’s one I can pick up from the reception area and lo and behold a used comforter. I asked if it was new and he said they don’t have new ones and I clarified if they were newly washed and he said yes. But the smell of the blanket said otherwise. Just plain upset. My expectation was really low but reality was worse.
Stayed 1 night in Mar 2024

6/10 Okay

Skye

Travelled with partner
Liked: Staff & service, amenities
The hotel looked a bit outdated and grimy.
Stayed 1 night in Mar 2024

10/10 Excellent

Yulisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and quiet place to stay in.
Stayed 1 night in Mar 2024

10/10 Excellent

Ulviyya

Liked: Cleanliness, staff & service, property conditions & facilities
You will find things you need.Parking, shower, comfortable bed, good sleep, and basic breakfast.
Stayed 1 night in Mar 2024

6/10 Okay

Michel

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was broken head of the bed was low and the foot was high... Hurt my back
Stayed 1 night in Feb 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it
Stayed 3 nights in Jan 2024

10/10 Excellent

Cinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent - every time
I have stayed here several times and every time is a very good experience. Especially the guy on the front desk in the mornings. He always has a smile. He’s always friendly and he’s always working.
Stayed 1 night in Jan 2024

8/10 Good

Randy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean & conveniently located for our needs. Room was small.
Stayed 2 nights in Jan 2024

4/10 Poor

Kevin

Stayed 1 night in Jan 2024

8/10 Good

Toysha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
breakfast sucked
Stayed 1 night in Dec 2023

2/10 Terrible

Kyle

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2023

6/10 Okay

John, Elizabeth City

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kassia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Stayed 3 nights in Dec 2023

8/10 Good

Stanley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Didn't like the service
Stayed 1 night in Nov 2023

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
/a/aaaStaff was ggre
Stayed 1 night in Nov 2023

6/10 Okay

Marvin

Business traveller
Liked: Staff & service, property conditions & facilities
I liked it was clean quite for now the toilet paper holder was broke but that ok for me it look like they had some water damage on the 2nd floor
Stayed 1 night in Nov 2023

8/10 Good

Dakota

Stayed 4 nights in Nov 2023

10/10 Excellent

Esmeralda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
Not bad for a one-night stay, but I wouldn’t stay
Upon arrival there were fees that was not mentioned during booking. There was an odd smell walking in hallway to the room. Hotel wasn’t horrible, but it wasn’t the best. Bed was extremely uncomfortable.
Stayed 1 night in Oct 2023

6/10 Okay

Sabrina

Travelled with family and small children
I have stayed here so many times, every time I come to NC this is where I would stay. But as of now I will be looking for better. This location has gotten to be unclean, and staff wasn't friendly as normal. . There are countless hotel fees now. Even a early check in fee now. After telling me on the phone there wasn't any rooms available for early check-in, then I drive up in 15 mins and you have a clean room ready.. 150.00 cleaning fee, (isn't thats what the workers get paid for)..35.00 check-out fee, 5.00 nightly fee, (Why must I pay a nightly fee if I've paid for my room,in advance. I'm not asking for specific services. Then there is a 50.00 deposit. Now all the chargers you have to wait for 5-10 days to see if they are returned back to you.. So Quality Inn You have left me in a bad spot. On this trip I have another trip coming up in 2 wks that's paid in advance I would like a refund. Unhappy faithful customer.
Stayed 1 night in Oct 2023

6/10 Okay

Kenji

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2023

4/10 Poor

Sakine

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Lavinia

Liked: Cleanliness, staff & service

8/10 Good

Cynthia

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Sarah

Stayed 2 nights in Sep 2023

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient access to plenty of restaurants and shopping. I always stay here when I visit Raleigh.
Stayed 1 night in Sep 2023

6/10 Okay

Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

David R

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Overall not bad. Recently remodeled, but the shower leaks all over the floor causing the flooring and subfloor to be soft. Nice continental breakfast. Friendly staff.
Stayed 2 nights in Sep 2023

6/10 Okay

Jan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Squeaky ceiling above me. Loud and annoying. Over six day, no change of towels or bed made.
Stayed 6 nights in Aug 2023

2/10 Terrible

Katherine

Disliked: Cleanliness, staff & service, property conditions & facilities
Felt unsafe Front desk at night was completely rude Door didn’t have a hinge to lock the door Light switch broken
Stayed 1 night in Aug 2023

4/10 Poor

Richard

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2023

6/10 Okay

Thomas J.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Please fix the remotes
I've stayed at this hotel 5-6 times in the last couple months. There is an issue with the TV remotes/receivers in every room I've stayed. Changing the channel on the remote is very challenging, with the channel changing 2-3 channels at a time. Pressing the number buttons doesn't work either, as a single light press results in that number being entered 3 times (e.g., pressing one, changes to 111). This is very frustrating.
Stayed 1 night in Aug 2023

4/10 Poor

Sean

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty common area. Room smelled, no ice machine, sketchy area, horrible continental breakfast. Would not recommend. Also the charge a $5 service fee when holdi g incidental deposit. Never seen this non refundable charge before.
Stayed 1 night in Aug 2023

10/10 Excellent

Martha D.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to! Places to eat within 5 minutes. Could walk to eating places if you wanted!
Stayed 1 night in Aug 2023

8/10 Good

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful
Stayed 1 night in Aug 2023

10/10 Excellent

yvette

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good for quick stay.
I liked the location and quiet atmosphere. I did not like the surprise charge on my card for parking. The staff was very friendly.
Stayed 3 nights in Aug 2023

2/10 Terrible

Roxanna

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2023

2/10 Terrible

Pamela

Stayed 1 night in Aug 2023

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I'm convinced this place shouldn't cost more than $100/night, but I've seen worse. The shower had mold growing around the edges, the light in the shower was falling out of its fixture, and most of the power outlets around the bed didn't work which was inconvenient. The cleaning staff does their best to keep the place tidy though, props to them.
Stayed 1 night in Jul 2023

2/10 Terrible

Kiarash

Stayed 2 nights in Jul 2023

2/10 Terrible

Nathan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Gayle

Stayed 1 night in Jul 2023

8/10 Good

Shelly

Stayed 1 night in Jul 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2023