Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
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Reviews of Quality Inn

2.5 out of 5
Quality Inn
115 Fayetteville Rd, Raeford, NC

Reviews

7.8

Good

Rating 10 - Excellent. 76 out of 196 reviews" "
Rating 8 - Good. 62 out of 196 reviews" "
Rating 6 - Okay. 30 out of 196 reviews" "
Rating 4 - Poor. 16 out of 196 reviews" "
Rating 2 - Terrible. 12 out of 196 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the handicapped room with the walkin shower! Also the Staff Members made sure we had Absolutely Everything we needed as well as keeping the eoom cleaned Daily if you wanted it donem The entire stay was well worth the experience.
Stayed 5 nights in Mar 2024

10/10 Excellent

David

Stayed 1 night in Jan 2024
Response from nc795 on 2 Apr 2024
Thank you for your rating David

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from NC795 on 13 Mar 2024
Thank you for your review Mohamed

10/10 Excellent

Kim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean and staff were polite and accommodating. Would definitely stay here again!
Response from NC795 on 13 Mar 2024
We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean
Stayed 3 nights in Feb 2024
Response from NC795 on 23 Feb 2024
Thank you for your kind review Roy and we hope to see you again.

10/10 Excellent

Lanella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great for our short stay
Stayed 1 night in Feb 2024
Response from NC795 on 5 Feb 2024
Dear Lanella, We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from nc795 on 17 Jan 2024
Dear Daniel, Thank you for your review, we appreciate your feedback.

8/10 Good

Timothy

Liked: Amenities
Stayed 2 nights in Jan 2024
Response from nc795 on 12 Jan 2024
Thank You Timothy, Your review is important to us. We appreciate your feedback

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from nc795 on 13 Dec 2023
Thank you for your rating Marcus, we appreciate your feedback

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love being here even though im from here but im ease
Stayed 1 night in Dec 2023
Response from Nc795 on 13 Dec 2023
Thank you for your review Mandy, we appreciate and value your feedback

10/10 Excellent

L

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient for the locations of my events. It was clean. I didn't like the big hard, uncomfortable chair in the room. That was my 2nd stay in that room. Please change that big chair to a comfortabke recliner.
Stayed 2 nights in Nov 2023
Response from nc795 on 30 Nov 2023
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our location. Your feedback is important to us and we will take your concerns into consideration. Again, we thank you for your review.

8/10 Good

Lanella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean just need new comforts had cigarettes burns in comfort
Stayed 1 night in Nov 2023
Response from NC795 on 28 Nov 2023
Dear Lanella, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Again, Thank you

10/10 Excellent

Desiree

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For being the only hotel in town it is very clean and staff is friendly. I didn’t try the breakfast but there is a Waffle House next door and a Bojangles across the way so it was convenient.
Stayed 3 nights in Nov 2023
Response from nc795 on 15 Nov 2023
Dear Desiree, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. It is always a pleasure to receive a positive feedback.

6/10 Okay

sophie

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from nc795 on 8 Nov 2023
Thank you for your rating Sophie!

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really nice, helpful and the place was clean.
Stayed 1 night in Nov 2023
Response from nc795 on 4 Nov 2023
Dear Ronald, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. We are pleased you were comfortable with your stay. We sincerely appreciate your feedback and your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from nc795 on 2 Nov 2023
Dear Michael, Thank you for your rating regarding your recent stay at our location. It's really appreciated

6/10 Okay

Thomas C Hayes

Liked: Cleanliness, property conditions & facilities
Response from nc795 on 2 Nov 2023
Thank you for your rating regarding your recent stay at our location Thomas

8/10 Good

Sidney

Liked: Staff & service, amenities, property conditions & facilities
Check in went well until I arrived to the room. The room appeared clean and kept except there was a pair of lady’s underwear on the floor and a used toothbrush. The staff was informed, room was thoroughly checked again and the objects were removed.
Stayed 1 night in Oct 2023
Response from nc795 on 2 Nov 2023
Dear Sidney, Thank you for your review of your recent stay at our property. We sincerely apologize for what were left behind in your room as you checked in. We have spoke with the appropriate staff regarding this matter. Again, we thank you for your review.

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice quiet clean place. Great stopover spot.
Stayed 1 night in Oct 2023
Response from nc795 on 25 Oct 2023
Dear Ronald, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. We appreciate and value your feedback

10/10 Excellent

christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very good and helpful. I loved how convenient it was to food stores and restaurants all within walking distance. My room was clean and very big. I will be staying at quality inn on my next stay here in North Carolina.
Stayed 3 nights in Oct 2023
Response from nc795 on 25 Oct 2023
Dear Christine, We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services.

8/10 Good

Shirley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from nc795 on 19 Oct 2023
Dear Shirley, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.

6/10 Okay

April

Travelled with partner
Liked: Cleanliness
The carpet felt very gross despite the clean look of the room. Bed sheets were clean at least and bathroom clean. "Breakfast" had zero low or no sugar options and only consisted of apples, 1 type of oatmeal, waffles, 2 sugary cereals. Overall jt was conveniently to where i needed to be and the price wasnt horrible.
Stayed 1 night in Oct 2023
Response from nc795 on 10 Oct 2023
Dear April, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awsine, i enjoyed my stay...
Stayed 1 night in Oct 2023
Response from nc795 on 22 Oct 2023
Thank you for your kind review Mandy! We appreciate it

2/10 Terrible

Chenina

Stayed 2 nights in Sep 2023
Response from nc795 on 22 Oct 2023
Dear Chenina, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations

6/10 Okay

David

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Definitely not a new room as advertised. Very low water pressure. Kleenex box had dirty tissue’s stuffed in box. Toilet tissue had half a used roll, should be new unused roll. No literature or coupons. No Bible. Door doesn’t shut tightly. Overall, seedy area and not fenced in. Trash all around outside. Looks a homeless drug users’s hangout. Doesn’t feel safe and secure.
Stayed 1 night in Sep 2023
Response from nc795 on 2 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2023
Response from nc795 on 29 Sept 2023
Thank you for your positive review!

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities
The place is dated and the owners seem to be keeping it up. It's in much better shape than it was ten years ago. The pool is in working order (although I did not partake). rooms include a microwave and refrigerator. It has hot and cold running water.
Stayed 5 nights in Sep 2023
Response from NC795 on 12 Sept 2023
Dear Paul,Thank you for completing our online review regarding your recent stay at our location. Your feedback is important to us as we will use it to keep improving in our service. Thank you for your kind words.

10/10 Excellent

Tony

Stayed 1 night in Aug 2023
Response from NC795 on 5 Sept 2023
Thank you for your review Tony! we appreciate it

10/10 Excellent

Wayne

Stayed 2 nights in Aug 2023
Response from nc795 on 30 Aug 2023
Thank you for giving us a 10 out of 10 Wayne! we appreciate your feedback

8/10 Good

DEBRA

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Every nice.
Stayed 2 nights in Aug 2023
Response from nc795 on 25 Aug 2023
Thank you for your kind review Debra and we hope to see you again.

10/10 Excellent

Sidney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice hotel for a small town. I was pleased and will visit again.
Stayed 1 night in Aug 2023
Response from nc795 on 25 Aug 2023
Dear Sidney, Thank you for completing our online survey regarding your recent stay at our location. Your kind feedback is important to us as we use them to better service our guest.

10/10 Excellent

erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2023
Response from nc795 on 12 Aug 2023
Thank you for the 5 star rating Erica!

6/10 Okay

Victoria

Liked: Cleanliness, staff & service
Staff was accommodating with my late check in. We were only given 2 towels for four days, and room had a weird/old smell. Overall good for the price and had no issues.
Stayed 3 nights in Aug 2023
Response from nc795 on 10 Aug 2023
Dear Victoria, Thank you for completing our online survey regarding your recent stay, we are sorry you only had two sets of towels, we change out towels every day unless you have a do not disturb sign. Sorry for the weird smell you had in your room, we didn't know. Thank you for bringing these concerns to our attention as we will speak with the appropriate staff members. Again thank you

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over
We were pleasantly surprised to find this hotel in a small out of the way place to be so nice. We arrived late but checking in was easy and the staff friendly. The room was clean, quiet and comfortable.
Stayed 1 night in Jul 2023
Response from nc795 on 20 Jul 2023
Dear John, Thank you for completing our online survey regarding your recent stay at our location. Thank you for your kind words and we are pleased to see you enjoyed your stay.

10/10 Excellent

lizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
Nice and quiet with friendly staff.
Stayed 1 night in Jul 2023
Response from nc795 on 17 Jul 2023
Dear Lizabeth, Thank you for your kind words regarding your recent stay at our location.

8/10 Good

MARIA

Stayed 1 night in Jul 2023
Response from nc795 on 1 Aug 2023
Thank you for your kind review Maria!

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location Uncomplicated, hassle free
Stayed 2 nights in Jul 2023
Response from nc795 on 15 Jul 2023
Thank you for your review Maria

10/10 Excellent

Deja

Liked: Cleanliness, staff & service
Calm and quiet. Very friendly people. Enjoyed the hospitality.the water could have been hotter for the shower but it was a good experiebut it
Stayed 4 nights in Jun 2023
Response from NC795 on 28 Jun 2023
Dear Deja, Thank you for taking the time to complete our online survey regarding your recent stay at our location. Thank you for such a kind review, it's very much appreciated and we are pleased you enjoyed your stay.

8/10 Good

Ashleigh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Jun 2023
Response from NC795 on 20 Jun 2023
Thank you for your review Ashleigh!! We are pleased to read you enjoyed your stay and hope to see you again.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from NC795 on 19 Jun 2023
Dear Charles, Thank you for your review regarding your stay at our location, your feedback is important to us and we hope to see you again.

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for the great stay
Stayed 2 nights in Jun 2023
Response from NC795 on 8 Jun 2023
Good Morning and thank you for your positive review, we are pleased you enjoyed your stay

10/10 Excellent

manolo

Stayed 1 night in Jun 2023
Response from NC795 on 28 Jun 2023
Thank you for your rating Manolo, we appreciate it. Thank you

2/10 Terrible

Jennifer

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were there a total of about 7 min. The room was infested with bed bugs and we left to find other accommodations
Stayed 1 night in May 2023
Response from NC795 on 30 May 2023
Dear Jennifer, thank you for taking the time to complete our online survey regarding your recent stay at our property. We are sorry you weren't satisfied with your recent stay, we searched your room and even though we didn't find any bedbugs, we still treated our room incase there was anything we were missing. Again thank you for your review.

10/10 Excellent

Scott

Stayed 1 night in May 2023
Response from nc795 on 8 Jun 2023
Thank you for your review

10/10 Excellent

Clara

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from NC795 on 13 Apr 2023
Thank you for your rating Clara, we appreciate it.

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The staff was super friendly. Breakfast was fine and included waffles, yogurt, fruit muffins. Fayetteville hotels were booked so we had to veer off to Raeford but it was a good value hotel. Super friendly!
Stayed 1 night in Apr 2023
Response from Nc795 on 13 Apr 2023
Thank you for your review Craig. It's always a pleasure to receive such a positive feedback

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from NC795 on 13 Apr 2023
Thank you for your rating Michael

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who checked me was very kind and informative
Stayed 1 night in Mar 2023
Response from NC795 on 16 Mar 2023
Thank you for your kind review Edwin, it's much appreciated.

8/10 Good

Sheletta

Stayed 1 night in Feb 2023
Response from nc795 on 15 Mar 2023
Thank you for your rating Sheletta

6/10 Okay

Teresa

Business traveller
Disliked: Cleanliness
The room had a horrible odor
Stayed 1 night in Jan 2023
Response from NC795 on 17 Jan 2023
Thank you for your review regarding your stay at our location Teresa. Your feedback is important to us and we will use it to better serve our guest. We are sorry your room had an odor and we will look into this matter. If we would have known, we would have taken care of the matter for you. Again we thank you for your review