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"Beautiful hotel..great staff but was ket down by antiquated iron in the room.. no tea coffee or water in the room.. also the shower and sink totally blocked causing flooding and no phone in room to call reception... could do much better in the smaller things that make a huge difference"

"Restaurant top notch Air conditioning broken"

"Staff are fabulous and friendly, clean rooms and great linens/towels. Great location that is near the buses and trains, as well as all the downtown & seawall fun. Only small comment - the iron in the room was very old, no steam/water function, basically useless. Could be a nice upgrade touch for next time."

"Outstanding hotels, location, price and amenities."

"Super nice hotel. Completely redesigned and refurbished. And great restaurant Rose Rose in the building. Not to mention amazing Michelin star restaurant Parsley Salon in the basement. "

"Nice variety of breakfast"

"Very safe parking"

"Felt like sleeping in a school. My room was close to the main door. Heard it all night. Also bed madress too soft, fell out two times in the middle of the night. Small room and a lot of wear and tear on the furnitures. Breakfast was mediocre, noted that scramble egg was dead dry. Not made that day I can say. On night ok, but never again."

"The staff were excellent. Friendly, helpful and professional. Would definitely recommend.."