Lobby sitting area

Reviews of Hotel Sol De Quito

3 out of 5
Hotel Sol De Quito
Alemania N30-170 And Vancouver, Quito, Pichincha

Reviews

8.2

Very good

Rating 10 - Excellent. 30 out of 65 reviews" "
Rating 8 - Good. 22 out of 65 reviews" "
Rating 6 - Okay. 8 out of 65 reviews" "
Rating 4 - Poor. 1 out of 65 reviews" "
Rating 2 - Terrible. 4 out of 65 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable rooms, great location and staff.
Stayed 4 nights in Nov 2017

4/10 Poor

Michel, Quecec city.

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
On a bad track.
Poor service (except during evening/night). Poor and mean breakfast. Noisy neighborhood:yapping dogs all night. Needs better maintenance. Doesn'answer customer's question on hotels.com or their own site as well. Good bedding,safe neighborhood.

10/10 Excellent

Adrian, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here
Great stay with a great staff.

8/10 Good

Sean, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice unique hotel.
Anne had trouble with English at the front. Desk, but google translate helped in most cases. All others were very good and very helpful.

6/10 Okay

Milagros

Liked: Cleanliness, staff & service

8/10 Good

Susan, Canoa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good affordable hotel
Excellent front desk concierge service--both Byron and Ignacio were personable, professional, very helpful. Hotel has interesting artifacts and antiques throughout. Our room (Quito suite) was clean, with comfortable firm queen bed, ample closet space. Narrow steep stairway up to en suite bathroom (excellent hot showers) and seating area with desk. Fairly quiet neighborhood (it's a city, afterall), walking distance to parks, supermarket, neighborhood markets, pharmacies. Quito's altitude is challenging (9,000Ft +). TO avoid headaches, Drink plenty of water before, during and after your stay. Avoid alcohol if possible. Slow pace essential. Ecuador is a beautiful country with lovely people--kind, helpful, with great sense of humor.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Close to the mall, and safe area.
The beds and pillows were hard.. the rooms were cold and we required a space heater for our room. WIFI at the end of the rooms were spotty.

10/10 Excellent

Ruth, Austria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely and very comfortable hotel
This hotel is very pretty and comfortable. The beds are excellent quality, the rooms very nice. The staff is very friendly and helpful.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely decorated boutique hotel in a great area
The hotel is a nice and safe area, close to the park, many restaurants and stores. The decoration is tasteful, the hotel is clean but the quality/size of the rooms can be really different. So if you have special requests or need a bigger/quieter room, make sure you follow up with the hotel about it. They are very accomodating.

10/10 Excellent

Ken, Anchorage Alaska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms top quality service
Our stay was great, we loved the room. It was nice that the receptionist spoke English as our Spanish has a lot to be desired.

8/10 Good

Al, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plaza Foch a short taxi ride away. Mall is 5-10 minute walk.

10/10 Excellent

CT, Atlanta. GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well maintained, awesome service
While the location is not the most convenient if you need to be in the middle of everything, I was grateful this zone was definitely quiet. Great breakfast and superb service. The hotel has very unique décor. Rates very reasonable.

10/10 Excellent

Gary, Dover, Delaware

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small, quaint, very friendly and helpful staff.
When we first saw this hotel we thought we might have made a mistake. It's a little old and not what we were used to. However, the amazing attitude of the staff soon made up for any other issues. Breakfast was always good though limited in variety. The whole place was immaculately clean and always smelled good. There was always coffee, tea, and fresh fruit available in the dining room. There is no safe in the room but there are lock boxes in the lobby. The front door is always locked so everything is very secure. There is no climate control which means no heat in the morning. I didn't mind but some did. The lack of elevators did not affect us at all--not a problem. We would not have used them if they were there. The beds are a bit hard. Very quiet neighborhood. We didn't hear any noise at night. The walls were thin and you could hear your neighbor but there was no noise when we wanted to sleep. Some rooms had refrigerators; others did not. Very comfortable place to stay. Easy walk to trole-bus, malls, parks, and even Plaza Foch. Would stay here again.

8/10 Good

M Pare, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quito gem
We really enjoyed this hotel. The room was very spacious and clean and the staff were very friendly and helpful.

10/10 Excellent

Rocky, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, very helpful with a smile!
We needed a lot of information on this leg of the trip and couldn't have asked for better service! The rooms were spacious with plenty of hot water. A little far from the center, but getting to the center is easy. Reasonably priced and I felt safe.

6/10 Okay

Jose, Lima

Liked: Cleanliness, property conditions & facilities
Good choice for the money, but...
This Hostel is located near the “Trolebus” and near La Carolina park and pink distrit “La Mariscal” by taxi. Is a good choice for the money (near US$ 60), but be aware of: (1) it has no elevator, and nobody will help you to lift your baggage to your room (consider you are arriving at almost 3.000 meters above sea level); (2) the beds are very hard, (3) there is a huge difference between rooms (I reserved a queen bed and they gave me a doble room with two beds, so when they change us to another room, this one was A LOT nicer than the first one). I was robbed at the Trolebus (a bus that crosses the city through a speed channel), and no one in the Hostel told me that it was dangerous when I asked if a could go downtown this way). So spend a little more and take a taxi.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful
beautiful accommodation and very reasonable price with good access to a large shopping centre

10/10 Excellent

Doris, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value with what you paid for
A hotel with home feeling. Located in the quiet and safe residential area. You can walk or take a short cab to the tourist area. Great customer service from the receptionist. He helped to to take the luggage up as there is no elevator. He also patiently answered lots of my question. Room is clean with colonial design. There is a cozy living room on the floor I stay, which is lovely. Wifi and breakfast is included. if you have a low budget, this would be a nice hotel for you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a good safe location and the staff is very helpful and polite.

10/10 Excellent

Chuck, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, well situated and reasonable. Staff really tried to help!

8/10 Good

Chris, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family run property
great service, very helpful. It's like a little museum hotel

8/10 Good

Paul, California

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
As with most of the reviews, this place was great. My flight landed late after midnight so I opted for their airport pick up for $50. This is pricey considering you can get a taxi from the airport for 25-30 but having never been to Ecuador I played it safe especially arriving so late. The shuttle van was their with a sign with my name as soon as I entered baggage claim. Relief. The hotel is 45 mins from the airport. Checking in was a breeze. The room was exactly what I asked for. The decor in the hotel is unique and gives it a nice equadorian feel which was my favorite thing. The door didn't shut all the way but still locked. Bathroom was up a couple steps in a loft. Great view of mtns. Shower was fickle at times, not a huge problem. Street was quiet at night but noisy in the morning. Car alarms, building alarms, and diesel trucks but that is ecuador so get over it. Breakfast was nice and lite, offered filtered water. The hotel is centrally located. Easy to get where you want to go in the city. Overall, I felt safe amd comfortable and that is all that matters. Would stay again. Overall

2/10 Terrible

Stephen Thomson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotels.com did not book a reservation at hotel
I never stayed at Sol del Quito because I was not registered by hotels.com. As a result of not having a reservation I went through a nightmare b/c I don't speak nor understand Spanish. I do not want anymore to do with hotels.com. Take me off your mailing list & I won't start a blog stating that you failed to deliver. It appears u don't have a way for me to cancel on my own.

6/10 Okay

Larry, Yuma, Az

Liked: Cleanliness, staff & service, property conditions & facilities
Not a bad place, just too noisy at night 4 me.
Cab driver couldn't find it from address on Internet. Has character. Noisy at night. Not great 4 the price.

10/10 Excellent

Heather Nelson, Alberta, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint and good location
We spent eight days while attending a conference in the city. Everything was just great from our cute room with a loft and a balcony to the nice breakfasts and courteous staff. We had business in another city then returned to Quito for another night returning again to The Sol de Quito and it felt a bit like coming home. It's close to the park, malls, restrants and a cheap taxi ride to anywhere you may want to go in the city.

2/10 Terrible

Stephen Thomson, Portland, Oregon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not having a room or a reservation when I arrived.
Unfortunately I cannot rate this hotel because when I arrived to check in they had no reservation for me even though I had your reservation paper work.. They were also completely booked up. So my rating is not the hotel but it is for hotels.com. HAVE ANY OF YOU BEEN IN A COUNTRY WHOSE LANGUAGE YOU CANNOT UNDERSTAND OR SPEAK WELL? WELL I HAVE, THANKS TO YOU:>!! IT WAS COSTLY, FRUSTRATING, TRULY SCARY. I SPOKE TO A MAN IN THE HOSTEL I HAD TO STAY IN WHO WAS MUGGED AND ROBBED AT GUN POINT LAST YEAR IN THE SAME NEIGHBORHOOD THAT I WAS IN. SADLY I HAVE NOTHING KIND TO SAY TO YOU :) !! MY EXPERIENCE WAS A COMPLETE NIGHTMARE :) !!. ! I suggest you try booking a room in a country where you don't speak the language and booking your reservation anonymously thru your own web site. I am using a lot of restraint in writing this to you because I have learned in 62 years that I would be allowing you to live "RENT FREE IN MY HEAD." Plus who would I blame? Some poor shmuck who is hired to take the heat from unhappy customers. The rooms were all booked up. So if you want me to rate YOUR web site and your ability to get me a room for 4 days then I will tell you without hesitation I am completely "NOT AT ALL SATISFIED :>!! That said, I will not book a room thru hotels.com again. I would also appreciate you taking me off of your mailing list without hassle or spam from you in the future. My initial excitement about my trip to Ecuador was ruined b/c of your inability to book my reservation.

10/10 Excellent

Roberto & Jane, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, quiet and convenient Hotel
We arrived at Quito 1AM from Atlanta, quickly passed through customs and was in a taxi 20 minutes later. Taxi flat rate to downtown ($40) -45 minutes at that hour. double that for rush hour. Did a Google maps translated into Spanish for directions to hotel; simply handed to taxi driver, worked great. Hotel staff night person very nice; spoke enough English to be helpful. Next day breakfast buffet- coffee, fruit, croissants,eggs very good; 7-9:30AM. Room on 3rd floor was very big ( double), kingsized bed, ensuite bath up a flight of stairs. Hotel and room looked like a personal museum (Indeed it is). Wood , & carvings everwhere.1 1/2 blocks to major street where taxis are plentiful; $2-3 to go to most plazas and other attractions in El Centro or New Town. Check out at 11:30AM; staff will let you stash luggage until a later flight. All in all, boutique experience at a very reasonable rate.

8/10 Good

Jill, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Henry, Northeren NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Boutique Hotel in Quito
I have stayed at this hotel twice in the past couple of months. Close to Mall Jardin, Carolina Park, coffee shops and bakeries. Always a great experience. Very friendly staff and comfortable rooms and lobbies.

8/10 Good

Phil, Darwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for budget minded
Very friendly and helpful staff. Breakfast provided. Around 10 minute walk to the main restaurant/nightlife area or $1 in a cab

10/10 Excellent

LJ78, Busan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great location away from el centro. Hotel staff is helpful and accommodating. When I was sick, they got me some medicine. What service! Will definitely stay there again when in Quito.

10/10 Excellent

LJ78, Busan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in Quito
I stayed here for 3 weeks and this place is really comfortable. The staff is helpful and exceedingly friendly. When I got sick, they sent for medicine. Accommodations are quite pleasant. Definitely will stay here again when I visit Quito.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good value for money
Similar to other reviewers, place lovely and clean. Good breakfast. Hotel staff very friendly but lacked ability to answer simple questions about nearby restaurants and events going on in Quito - no info about concerts, museums, etc. Convenient to public transportation to get to historic area. Warning - the "upgrade" matrimonial suite has long stairway to bath, with maybe 15" for last step into bathroom.

8/10 Good

Lenin, Sylmar CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent for the price
Perfect for the price, if you are expecting a five stars hotel, this is not it but it is a really good decent hotel, breakfast was good, the staff was very helpful. Conveniently located close to the civic center and within walking distance of the "La Carolina" park which is an amazing park for us "Runners" Extremely secured, the front door is locked all the time and it is only open upon request, which makes you feel safe all the time. A few convenient stores around the block. Overall, I would come back to it again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Bob, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice comfortable and affordable
Great little place, close to family and and nice neighborhood. It was clean, great service (helped my find names in a phone book and using their phone). Location is not near a lot, just perfect to me. Old museum flavor, steps, dark wood, and great feeling to be in a residence like hotel (large house).

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and great price!
I stayed for 10 days and really enjoyed this hotel. The staff was helpful, rooms clean, very comfortable and safe. I liked staying off the beaten path, it was very quiet but close to the restaurants and shopping. For the price, this place can't be beat!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service close to the airport
The manager was extremely helpful and helped us with our large amount of luggage, even though it was after midnight. He also assisted us with arranging transportation from Quito to Cuenca via a private drive.

8/10 Good

jean philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serviable et decoration tres raffiné
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opción en la zona de hospitales, con atención personalizada de los propietarios. Lo recomiendo ampliamente. Muchas gracias Don Jaime y familia!!
Stayed 2 nights in Dec 2018

2/10 Terrible

Jesus Olmedo, Bogota

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Falta de informacion
El hotel no esta funcionado para la fecha que se realizo la reserva. De ultimo momento y estando en Quito me toco buscar otro hotel

8/10 Good

Kerry Roberto, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente

10/10 Excellent

luisana, Venezuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% recomendado
Nos fue chevere en el viaje de turismo, el desayuno excelente, muy limpio el lugar, los muchachos de recepción muy amables nos ayudaron en todo, cerca todo relativamente caminando 30min e igualmente queda el trole y el metro bus, me encanto el hotel, muy buena zona, si regreso nos volveríamos a quedar ahí.

10/10 Excellent

luisana, Venezuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% recomendado
Nos fue chevere en el viaje de turismo, el desayuno excelente, muy limpio el lugar, los muchachos de recepción muy amables nos ayudaron en todo, cerca todo relativamente caminando 30min e igualmente queda el trole y el metro bus, me encanto el hotel, muy buena zona, si regreso nos volveríamos a quedar ahí.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

2/10 Terrible

Tulio, Puerto irdaz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No es hotel parece una posada
No me hospede lo vi y no me gusto

6/10 Okay

Manuel, Panamá

Liked: Cleanliness, property conditions & facilities
bueno para viajes cortos
Hotel bastante confortable y hogareño. Pero se escucha mucho el ruido de las escaleras ya que sonde madera. La ubicacion muy buena, cerca del parque y otros atractivos. Tiene algunos inconvenientes para estacionar los vehículos de los huéspedes. Pero por el precio y la comodidad del familiar de sus instalaciones lo recomiendo.

10/10 Excellent

Jorge, Medellin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena estadia
Muy buen hotel, muy buen servicio, comodo agradable y bien ubicado