Title: Hotel Universel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=2020203&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Universel Travelers can enjoy relaxing days with Italian cuisine at Boston Pizza Restaurant and lively nights dancing under the stars at this versatile hotel ## Photo gallery for Hotel Universel ![Spa - Hotel Universel (Québec City)](https://images.trvl-media.com/lodging/3000000/2030000/2020300/2020203/ec2c0551.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Spa - Hotel Universel (Québec City)](https://images.trvl-media.com/lodging/3000000/2030000/2020300/2020203/13a7a472.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Plasma TV - Hotel Universel (Québec City)](https://images.trvl-media.com/lodging/3000000/2030000/2020300/2020203/371cb480.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Universel (Québec City)](https://images.trvl-media.com/lodging/3000000/2030000/2020300/2020203/e3cf1f9d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Hotel Universel (Québec City)](https://images.trvl-media.com/lodging/3000000/2030000/2020300/2020203/21e738cf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Laval University, Hotel Universel offers relaxation and entertainment. Rejuvenate in the sauna or steam room, savor Italian dishes, or enjoy the nightclub. The hotel features free in-room WiFi, garden spaces for walks, and attentive staff ready to assist. ## Reviews 7.4 Good ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning - Gym £66 includes taxes & fees 8 Feb - 9 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=2020203&PinnedHotelID=2020203&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=2020203&PinnedHotelID=2020203&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=2020203&PinnedHotelID=2020203&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=2020203&PinnedHotelID=2020203&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=2020203&PinnedHotelID=2020203&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=2020203&PinnedHotelID=2020203&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=2020203&PinnedHotelID=2020203&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=2020203&PinnedHotelID=2020203&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Standard Room, 1 Queen Bed ![Standard Room, 1 Queen Bed | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2030000/2020300/2020203/d69fe53b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed 8.6 Excellent 90 reviews ### Highlights Air conditioning Heating Fridge Plasma TV Blackout curtains Hairdryer Private bathroom Shower/bath combination - 390 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Studio (Unilofts Building) ![Standard Studio (Unilofts Building) | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2030000/2020300/2020203/4633bbd2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio (Unilofts Building) 7.6 Good 32 reviews ### Highlights Air conditioning Heating Kitchenette Fridge Plasma TV Blackout curtains Hairdryer Private bathroom - 215 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 2 Queen Beds ![Standard Room, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2030000/2020300/2020203/a6311736.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 7.6 Good 278 reviews ### Highlights Air conditioning Heating Fridge Plasma TV Blackout curtains Hairdryer Private bathroom Shower/bath combination - 390 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Room, 2 Queen Beds ![Deluxe Room, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2030000/2020300/2020203/8abbbf7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds ### Highlights Air conditioning Heating Fridge Plasma TV Blackout curtains Hairdryer Private bathroom Shower/bath combination - 325 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Room, 1 King Bed, Jetted Tub ![Deluxe Room, 1 King Bed, Jetted Tub | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2030000/2020300/2020203/a446a9a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Jetted Tub 7.2 Good 12 reviews ### Highlights Private indoor hot tub Air conditioning Heating Fridge Plasma TV Blackout curtains Hairdryer Private bathroom - 325 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Breakfast, lunch, dinner served; 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FQuebec-Hotels-Hotel-Universel.h2020203.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FQuebec-Hotels-Hotel-Universel.h2020203.Hotel-Information) ## About the area Located in Sainte-Foy-Sillery-Cap-Rouge, a neighbourhood in Québec City, Hotel Universel is in the entertainment district and near the airport. Travellers who have shopping on the agenda can visit Laurier Quebec and Grande Allée. Looking to enjoy an event or a match while in town? See what's going on at PEPS. [Visit our Québec City travel guide](https://www.expedia.co.uk/Quebec-City.dx180017) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.78712%2C-71.27853&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0uaSXkyYnU951OvCsEbCc7exsGI=) 2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5 ### What's nearby - ![Quebec_LavalUniversity_502438_03_](https://images.trvl-media.com/place/502438/6182bfb6-4ff8-498e-a27d-fbc2a06c7214.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Laval University 2 min walk \- 0.1 miles - ![Quebec_PlaceSainteFoy_553248622007192962_03_](https://images.trvl-media.com/place/553248622007192962/e1db37fa-c9ed-4f9c-9723-37c32738a2ec.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Place Sainte-Foy 18 min walk \- 1.0 mile - Cegep de Sainte-Foy 5 min walk \- 0.3 miles - PEPS 10 min walk \- 0.6 miles - Laurier Quebec 4 min drive \- 1.6 miles ### Getting around - Quebec Sainte-Foy Station 14 min drive - Jean Lesage International Airport (YQB) 13 min drive ### Restaurants - Sushi X Pyramide 5 min walk - Tommy Café 17 min walk - McDonald's 12 min walk - Starbucks 5 min walk - Café La Maison Smith Ste-Foy 4 min walk ## About this property ### Hotel Universel Hotel near Laval University Located close to Cegep de Sainte-Foy and PEPS, Hotel Universel provides a nightclub, a corner/local shop and a terrace. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Boston Pizza Restaurant, features Italian cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden. Other perks at this hotel include: - An indoor pool - Free self-parking - English breakfast (surcharge), smoke-free property and luggage storage - A banquet hall, a TV in reception and a 24-hour front desk - Guest reviews give top marks for the helpful staff and location Room features All 182 rooms include comforts such as air conditioning, as well as amenities such as free WiFi. Guests reviews give good marks for the clean rooms at the property. Extra conveniences in all rooms include: - Bathrooms with shower/bath combinations and free toiletries - Plasma TVs with cable channels - Fridges, heating and daily housekeeping ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/15000000/14930000/14922700/14922643/1e8984f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Québec Inn par JARO Sainte-Foy-Sillery-Cap-Rouge - Pool - Hot tub - Spa - Parking included 8.2 Very good 2,108 reviews £75 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=14922643&PinnedHotelID=14922643&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/1000000/130000/126300/126242/db406c26.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ambassadeur Hotel Beauport - Pool - Spa - Pet-friendly - Kids’ pool 7.6 Good 2,641 reviews £69 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=126242&PinnedHotelID=126242&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; Asian cuisine ](https://images.trvl-media.com/lodging/1000000/20000/18000/17940/22393b63.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Classique Sainte-Foy-Sillery-Cap-Rouge - 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9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=1864538&PinnedHotelID=1864538&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor spa tub](https://images.trvl-media.com/lodging/2000000/1610000/1604500/1604495/bb82c18f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Super 8 by Wyndham Quebec City Sainte-Foy-Sillery-Cap-Rouge - Pool - Hot tub - Breakfast included - Pet-friendly 8.4 Very good 1,939 reviews £67 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=1604495&PinnedHotelID=1604495&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=2020203&PinnedHotelID=2020203&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2020203,14922643,126242,17940,14637934) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free self parking on site - RV/bus/lorry parking (surcharge) on site - Limited on-site self parking - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 25 to 30 for adults and CAD 25 to 30 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Restaurants on site - Boston Pizza Restaurant ### Things to do - Health club - Indoor pool - Nightclub - Sauna - Steam room - TV in common areas ### Family friendly - Grocery/convenience store - In-room refrigerator - Indoor pool ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Grocery/convenience store - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business centre ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessibility - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 4 floors - Banquet hall - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Plasma TV with cable channels ### Food and drink - Refrigerator ### More - Air conditioning - Desk - Free local calls - Free long-distance calls - Heating - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 4 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: CAD 100 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for English breakfast: approximately CAD 25 to 30 for adults and CAD 25 to 30 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Safety features at this property include a smoke detector Property Registration Number 006160, 2026-12-31 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as Hotel Universel Hotel Universel Quebec Universel Hotel Universel Quebec Auberge Universel Hotel Hotel Universel Quebec Quebec City Hotel Universel Hotel Hotel Universel Québec City Hotel Universel Hotel Québec City ## Frequently asked questions ### Does Hotel Universel have a pool? ### How much does it cost to stay at Hotel Universel? ### Is Hotel Universel pet-friendly? ### How much is parking at Hotel Universel? ### What time is check-in at Hotel Universel? ### What time is check-out at Hotel Universel? ### Where is Hotel Universel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Universel Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.4 Amenities ### 8.0 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 764 8 - Good 738 6 - Okay 551 4 - Poor 280 2 - Terrible 187 ## Reviews ### 10/10 Excellent #### Genevieve 4 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities Love the pool/spa area of this hotel ##### Genevieve Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Fahad 17 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities It’s really nice place and recommended to others especially the pool and hot tub area!! ##### Fahad Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Robert 26 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort my family loved our stay here - the pool area and on site restaurant option were clutch! ##### Robert Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Mel 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean, pool area was relaxing( birds were a nice touch) restaurant was convenient for all meals. ##### Mel Stayed 2 nights in Sep 2025 ### 8/10 Good #### Deborah 8 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean. Great pool. Nice place to stay ##### Deborah Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Vince 18 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was clean and staff were friendly and efficient. ##### Vince Stayed 2 nights in Sep 2025 ### 8/10 Good #### DanThanh 14 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed here this past weekend and was very happy with the experience. The hotel offers great value for the price, with spacious rooms and a very nice pool area. Perfect for a comfortable and relaxing stay. ##### DanThanh Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Maria 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was conveniently close to malls and the old city. We also enjoyed their pool, spa and sauna a lot. ##### Maria Stayed 1 night in Sep 2025 ### 8/10 Good #### Monique 25 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The pool and spa were amazing! The room was clean and very spacious. I would recommended this hotel. Easy access to local highways too. There were a couple of mechanical issues; we flagged this to the desk staff. ##### Monique Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Bill 17 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great value! Convenient location, great cafes and restaurants nearby. ##### Bill Stayed 1 night in Sep 2025 ### 8/10 Good #### Ruth 10 Oct 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Room was clean and quiet but needs new furnishings. Pool area was nice. Staff was friendly and parking was great ##### Ruth Stayed 2 nights in Oct 2025 ### 8/10 Good #### Adam Rafael 26 Oct 2025 Liked: Cleanliness, property conditions & facilities Pool and spa area was so well kept. Rooms very spacious and not carpeted. ##### Adam Rafael Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Dianne 21 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great swimming pool for the kids and adults with a spa and it’s all indoors. Fantastic pizza place next door ##### Dianne Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### michel 7 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Spa and pool sons make us very comfortable ##### michel Stayed 1 night in Oct 2025 ### 4/10 Poor #### ja 26 Dec 2025 Disliked: Amenities, property conditions & facilities really 2.5/5 hôtel, the check in was good and the room was okay. but this is a hotel for families so it’s not for people who wants quiet and relaxing space. The walls between two suites are so thin i can hear people from the room beside me. i can hear them walking, running and everything. never coming back again lol ##### ja Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### joanne 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the large room! and we had a balcony overlooking the best looking pool area i have ever seen! the bed was huge, bathroom huge , sofa and lots of room. Absolutely loved the room ##### joanne Stayed 3 nights in Oct 2025 ### 8/10 Good #### Elizabeth 31 Dec 2025 Liked: Property conditions & facilities Pros-location, it as within walking distance to many stores and only 15 minutes to Old Quebec and the aquarium. There was a restaurant attached to the hotel that was very convenient! Cons-staff wasn’t very helpful as far as giving information. The elevator didn’t work for most of our stay which was hard with a stroller and a baby. The pool was very small, crowded and didn’t feel clean. ##### Elizabeth Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Denise 9 Oct 2025 Liked: Cleanliness, staff & service, amenities Propre excellent service ##### Denise Stayed 2 nights in Sep 2025 ### 4/10 Poor #### Leah M 30 Dec 2025 Disliked: Property conditions & facilities Room was ok but rough looking. This place needs a reno. Bad patching on the walls, heater and plug coming off the wall. Marks everywhere. There is plaster falling off the walls in the hallway, the one floor is flooding down. The beds were comfy and tempture was good. It was clean and shower hot. Its the holidays so it is busy but still quiet which was nice. Pool is small but sauna was excellent. Its nixe that Boston pizza is attached. ##### Leah M Stayed 2 nights in Dec 2025 ### 6/10 Okay #### Daniel 26 Oct 2025 Liked: Cleanliness, staff & service Hotel 2.5 stars but decent stay. Hot tub was not hot and sauna not hot. ##### Daniel Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Farshid 21 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice Spa! Boston Pizza in the same building! All services provided at a high quality. Thanks Universal! ##### Farshid Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Emmanuel 1 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice room I got ##### Emmanuel Stayed 1 night in Sep 2025 ### 6/10 Okay #### Dioklea 17 Sept 2025 Disliked: Cleanliness Place was nice staff were really nice. But just the rooms weren’t really clean and no air circulation in the rooms. ##### Dioklea Stayed 3 nights in Sep 2025 ### 8/10 Good #### Nadia 19 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good experience. Room was big with a separate dinning area with a kitchenette and living space. ##### Nadia Stayed 2 nights in Sep 2025 ### 8/10 Good #### Russel 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Didn’t like the 2 level bathroom. 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