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Reviews of Le Capitole Hôtel

4.5 out of 5
Le Capitole Hôtel
972, rue Saint-Jean, Québec City, QC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1007 out of 1215 reviews" "
Rating 8 - Good. 141 out of 1215 reviews" "
Rating 6 - Okay. 42 out of 1215 reviews" "
Rating 4 - Poor. 13 out of 1215 reviews" "
Rating 2 - Terrible. 12 out of 1215 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rachelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is close to everything. Room was beautiful and comfortable. Overall the experience was Tres magnifique!!!
Stayed 4 nights in Apr 2024
Response from Le Capitole Hotel on 28 Apr 2024
Dear Mrs Rachelle,Thank you for taking a moment of your time to share your experience with us at Le Capitole Hôtel during your last stay.Positive comments such as yours are always a pleasure for our teams!We are looking forward to welcoming you again, KristelFront Desk Team

10/10 Excellent

Anna Elora Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beautiful rooms!
Stayed 3 nights in Feb 2024
Response from Le Capitole Hotel on 27 Apr 2024
Dear Mrs Holly,Thank you very much for taking the time to write us this comment. We try to offer outstanding service, so it is encouraging to know that everything went well for you!We are looking forward to welcoming you again, KristelFront Desk Team

10/10 Excellent

Nakul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and friendly
Stayed 3 nights in Apr 2024
Response from Front Desk Team on 21 Apr 2024
Dear Mr Nakul Mittal,Your rating indicates that your stay went well and we are delighted about it.Thank you for staying with us at Le Capitole Hôtel!Kristel

10/10 Excellent

Spencer

Travelled with partner
Great time
Stayed 3 nights in Apr 2024
Response from Lorine - Front Desk Supervisor on 18 Apr 2024
Dear Spencer,Thank you for choosing our hotel for your stay in Quebec City. Our team makes it a point of honor to offer you the best service. Your support is the best reward of all. We look forward to welcoming you back to Le Capitole Hotel!

10/10 Excellent

William

Business traveller
Liked: Amenities
Great use and modern take on an iconic landmark right in the hart of old Quebec close to some great tourist sites and restaurants. And you can catch an event or show in the theatre attached. Very well designed, checks all thé box’s
Stayed 1 night in Apr 2024
Response from Lorine - Front Desk Supervisor on 12 Apr 2024
Dear William,Thank you very much for your kind words about your stay in our hotel. We are happy to read that you will have unforgettable memories of your recent experience at the Capitole Hotel!We look forward to welcoming you back soon!

10/10 Excellent

ARIEL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is modernly, renovated, and a walking distance from restaurants.
Stayed 7 nights in Mar 2024
Response from Le Capitole Hotel on 9 Apr 2024
Dear Mrs Ariel,Thank you so much for your amazing feedback! We really appreciate it, and it makes us very happy to know that you enjoyed your stay at Le Capitole Hôtel. Of course, this wouldn’t be possible without you, so thank you!We are looking forward to welcoming you again, KristelFront Desk Team

10/10 Excellent

Alicia

Stayed 3 nights in Apr 2024
Response from Le Capitole Hotel on 28 Apr 2024
Dear Mrs Alicia,Thank you very much for taking the time to write us this comment. We try to offer outstanding service, so it is encouraging to know that everything went well for you!We are looking forward to welcoming you again, KristelFront Desk Team

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Le Capitole Hotel on 27 Apr 2024
Bonjour Monsieur Simon,Merci d’avoir pris un moment pour noter votre expérience au Capitole Hôtel. Votre note est encourageante et nous pousse à continuer à nous surpasser. Merci infiniment d’avoir choisi Le Capitole Hôtel pour votre séjour à Québec!Au plaisir de vous recevoir de nouveau, KristelRéceptionniste

10/10 Excellent

Manon

Liked: Cleanliness, staff & service, property conditions & facilities
Tout était parfait . Mais, il y a eu une impasse à Caisse car l’annonce Sur votre site a m’a semblé voir qu’il était inscrit que le déjeuner était compris, en fait, il n’en était rien.
Stayed 1 night in Apr 2024
Response from Lorine - Superviseure de la réception on 5 Apr 2024
Bonjour Madame Bourgie,Nous vous remercions d'avoir pris le temps de nous écrire concernant votre séjour.L'offre concernant les déjeuners offerts était une offre exclusive sur notre site internet ou en passant directement par nous via téléphone ou en direct. Malheureusement vous avez fait votre réservation sur un autre site.Nous sommes navrés pour ce désagrément, pour un prochain séjour n'hésitez pas à nous contater directement ou vérifier sur notre site internet les offres du moment.Au plaisir de vous recvoir de nouveau au Capitole Hotel!

10/10 Excellent

Josette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all the way!! Very nice staff. Always very fast with my special requests. The food was very good! Couldn't be happier!!
Stayed 3 nights in Mar 2024
Response from Le Capitole Hotel on 29 Mar 2024
Dear Mrs, JosetteThank you very much for taking the time to write us this comment. We try to offer outstanding service, so it is encouraging to know that everything went well for you!We are looking forward to welcoming you again, KristelFront Desk Team

10/10 Excellent

Karolinka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great experience, one of the best hotels I ever visited in Canada
Stayed 1 night in Mar 2024
Response from Le Capitole Hotel on 29 Mar 2024
Dear Mrs Karolinka,Thank you so much for your amazing feedback! We really appreciate it, and it makes us very happy to know that you enjoyed your stay at Le Capitole Hôtel. Of course, this wouldn’t be possible without you, so thank you!We are looking forward to welcoming you again, KristelFront Desk Team

10/10 Excellent

Fabio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! lay out to get to the rooms was a little weird at first...and no restaurants in the hotel make it little less convenient , but other than that everything was perfect !
Stayed 1 night in Mar 2024
Response from Front Desk Team on 20 Mar 2024
Thank you for your comment. I don't know what happen but we have the restaurant Il Teatro directly in the building with room service. We hope to see you in the nearest future and we will be sure you know all the facilities that we have in the Hotel.

10/10 Excellent

Marc

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My team stayed here for a work event and they were thrilled with this hotel from top to bottom.
Stayed 7 nights in Mar 2024
Response from Le Capitole Hotel on 16 Mar 2024
Dear Mr Marc,Thank you so much for your amazing feedback! We really appreciate it, and it makes us very happy to know that you enjoyed your stay at Le Capitole Hôtel. Of course, this wouldn’t be possible without you, so thank you!We are looking forward to welcoming you again, KristelFront Desk Team

10/10 Excellent

Kristin

Stayed 4 nights in Mar 2024
Response from Le Capitole Hotel on 5 Apr 2024
Dear Mrs Kristin,Thank you for taking a moment to rate your experience at Le Capitole Hôtel. We find reviews such as yours very encouraging and they push us to work even harder. Many thanks for choosing us for your stay in Québec City!Kristel

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful. Room sheets were not changed every day and I ask them to vacuum the floor because there was particles,etc but they never came and did that before we left and we were a there for a week, otherwise it was a nice stay.
Stayed 6 nights in Feb 2024
Response from Le Capitole Hotel Team on 12 Mar 2024
Dear Mrs Kathryn, Thank you so much for your amazing feedback! We really appreciate it, and it makes us very happy to know that you enjoyed your stay at Le Capitole Hôtel. Of course, this wouldn’t be possible without you, so thank you!We are looking forward to welcoming you again, KristelFront Desk Team

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff, very helpful accommodating changes and provided a small gift in the room for my partner’s birthday
Stayed 1 night in Mar 2024
Response from Lorine - Front Desk Team on 10 Mar 2024
Dear Rachel, Thank you very much for your kind words about your stay in our hotel. We are happy to read that you will have unforgettable memories of your recent experience at the Capitole Hotel! We look forward to welcoming you back soon!

10/10 Excellent

Sylvia

Stayed 3 nights in Feb 2024
Response from Le Capitole Hotel on 29 Mar 2024
Bonjour Sylvia,Votre note nous indique que votre séjour s’est bien déroulé, et vous nous en voyez bien heureux. Merci d’avoir séjourné chez nous au Capitole Hôtel!Au plaisir de vous recevoir de nouveau, kristelRéceptionniste

10/10 Excellent

John

Stayed 3 nights in Mar 2024
Response from Le Capitole Hotel on 29 Mar 2024
Dear Mr John,Thank you for taking a moment of your time to share your experience with us at Le Capitole Hôtel during your last stay.Positive comments such as yours are always a pleasure for our teams!We are looking forward to welcoming you again, KristelFront Desk Team

10/10 Excellent

Shruti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, really great experience overall.
Stayed 2 nights in Mar 2024
Response from Le Capitole Hotel on 3 Mar 2024
Dear Mr, Ms Shruti,Thank you so much for your amazing feedback! We really appreciate it, and it makes us very happy to know that you enjoyed your stay at Le Capitole Hôtel. Of course, this wouldn’t be possible without you, so thank you!We are looking forward to welcoming you again, KristelFront Desk Team

10/10 Excellent

Kyriakos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was in walkable distance.
Stayed 3 nights in Feb 2024
Response from Le Capitole Hotel on 27 Feb 2024
Dear Mr/Mrs Evangelitsa FoussekisThank you so much for your amazing feedback! We really appreciate it, and it makes us very happy to know that you enjoyed your stay at Le Capitole Hôtel. Of course, this wouldn’t be possible without you, so thank you!We are looking forward to welcoming you again, KristelFront Desk Team

10/10 Excellent

Phyllis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le Capitole was fabulous. The location was just outside the gate to the walled old Quebec City. It was walking distance to activities, restaurants, and shopping. We also worked with a concierge, Louise, who was wonderful. She was knowledgeable, professional, and accurate in all she did for us. I highly recommend!
Stayed 4 nights in Feb 2024
Response from Le Capitole Hotel on 27 Feb 2024
Dear Mr/Mrs PhyllisThank you so much for your amazing feedback! We really appreciate it, and it makes us very happy to know that you enjoyed your stay at Le Capitole Hôtel. Of course, this wouldn’t be possible without you, so thank you!We are looking forward to welcoming you again, KristelFront Desk Team

6/10 Okay

Alex

Stayed 4 nights in Feb 2024
Response from Lorine - Front Desk Team on 22 Mar 2024
Dear Alex,Your note tells us that your stay went well, and you send us very happy. Thank you for staying with us at the Capitole Hotel!

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was great! It was super convenient to all the attractions in the area. The staff were super friendly and the hotel smelled delicious. Would definitely stay again on my next adventure to Old Quebec City!
Stayed 1 night in Feb 2024
Response from Lorine - Front Desk Team on 23 Feb 2024
Dear Michelle,On behalf of Le Capitole Hotel team, we would like to thank you for your positive comment!We are delighted to know that you enjoyed your stay in Quebec, thanks to our ideal location and our various departments, which we will congratulate.We look forward to welcoming you back on your next visit!

8/10 Good

Claudine Allen

Stayed 4 nights in Feb 2024
Response from Lorine - Front Desk Team on 22 Mar 2024
Dear Mrs. Allen ,Thank you for choosing our hotel for your stay in Quebec City. Our team makes it a point of honor to offer you the best service. Your support is the best reward of all. We look forward to welcoming you back to Le Capitole Hotel!

10/10 Excellent

Carine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from L'équipe du Capitole Hôtel on 23 Feb 2024
Bonjour,Votre note nous indique que votre séjour s’est bien déroulé, et vous nous en voyez bien heureux. Merci d’avoir séjourné chez nous au Capitole Hôtel!Au plaisir de vous recevoir de nouveau

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Le Capitole Hotel Team on 23 Feb 2024
Thank you for taking a moment to rate your experience at Le Capitole Hôtel. We find reviews such as yours very encouraging and they push us to work even harder. Many thanks for choosing us for your stay in Québec City!

10/10 Excellent

Louis-Philippe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to where we wanted to visit
Stayed 1 night in Feb 2024
Response from Le Capitole Hotel Team on 19 Feb 2024
Dear Mr Louis-Philippe,Thank you so much for your amazing feedback! We really appreciate it, and it makes us very happy to know that you enjoyed your stay at Le Capitole Hôtel. Of course, this wouldn’t be possible without you, so thank you!We are looking forward to welcoming you again, KristelFront Desk Team

10/10 Excellent

Monica, Wickenburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 1 night in Feb 2024
Response from Lorine - Front Desk Team on 18 Feb 2024
Dear Monica,Thank you for taking the time to write us this amazing review. It was a pleasure to read that you enjoyed your stay. We will be sure to share your kind words with our team.We warmly thank you and look forward to welcoming you back to the Capitole Hotel!

10/10 Excellent

Amy

Stayed 2 nights in Feb 2024
Response from Lorine - Front Desk on 22 Mar 2024
Bonjour Amy,We warmly thank you for your feedback on your stay at Le Capitole Hotel. We were delighted to welcome you at Le Capitole Hotel and are looking forward to greeting you once again!

10/10 Excellent

Narciso, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it very much. Recommend.
Stayed 4 nights in Feb 2024
Response from Reception on 13 Feb 2024
Dear Mr/Mrs. NarcisoThank you for taking a moment to rate your experience at Le Capitole Hôtel. We find reviews such as yours very encouraging and they push us to work even harder. Many thanks for choosing us for your stay in Québec City!KristelFront Desk Team

10/10 Excellent

Irene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local to everything. Customer service was amazing. beautiful hotel!
Stayed 3 nights in Feb 2024
Response from Lorine - Front Desk Team on 18 Feb 2024
Dear Irene,On behalf of Le Capitole Hotel team, we would like to thank you for your positive comment!We are delighted to know that you enjoyed your stay in Quebec, thanks to our ideal location and our various departments, which we will congratulate.We look forward to welcoming you back on your next visit!

6/10 Okay

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant was good
Stayed 1 night in Feb 2024
Response from La Réception on 19 Feb 2024
Bonjour Dylan,Merci d'avoir pris le temps de nous écrire pour nous donner votre retour concernant votre expérience au restaurant, nous leur transmettrons vos mots.

10/10 Excellent

Jaclyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the minute we walked in the door the staff were incredible. The room was beautiful and clean. Highly recommend!
Stayed 4 nights in Feb 2024
Response from Lorine - Front Desk Team on 12 Feb 2024
Dear Mrs. Jaclyn,Thank you very much for your kind words about your stay in our hotel. We are happy to read that you will have unforgettable memories of your recent experience at the Capitole Hotel!We look forward to welcoming you back soon!

8/10 Good

Melissa, Charlottetown

Stayed 3 nights in Feb 2024
Response from Lorine - Réceptionniste on 22 Mar 2024
Bonjour Melissa,Merci de nous avoir laissé une si belle note pour nous laisser savoir que votre séjour a été à la hauteur de vos espérances!Au plasiir de vous retrouvez bientôt au Capitole Hotel!

10/10 Excellent

Danny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the part of parking your car and you could walk to everything
Stayed 3 nights in Feb 2024
Response from Lorine - Front Desk Agent on 8 Feb 2024
Bonjour Danny,We warmly thank you for your feedback on your stay at Le Capitole Hotel. We were delighted to welcome you at Le Capitole Hotel and are looking forward to greeting you once again!

10/10 Excellent

Alisa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was marvelous in every way. The rooms were spacious with quality bedding and lovely views. It is centrally located and easily walkable to anything and everything you would expect to do in Old Quebec.The staff and concierge are gracious and helpful and fun. We enjoyed fireside cocktails and fine dining within the hotel. I highly recommend Le Capitole Hotel and will stay there again!
Stayed 3 nights in Feb 2024
Response from Lorine - Front Desk Team on 5 Feb 2024
Dear Alisa,On behalf of Le Capitole Hotel team, we would like to thank you for your positive comment!We are delighted to know that you enjoyed your stay in Quebec, thanks to our ideal location and our various departments, which we will congratulate.We look forward to welcoming you back on your next visit!

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property highly recommend
Stayed 3 nights in Feb 2024
Response from Lorine - Front Desk Team on 5 Feb 2024
Dear Brian,Thank you for taking the time to write us this amazing review. It was a pleasure to read that you enjoyed your stay. We warmly thank you and look forward to welcoming you back to the Capitole Hotel!

10/10 Excellent

Emma Yik Tsing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were most helpful. Location is excellent and breakfast at Il Teatro was truly enjoyable. Highly recommend.
Stayed 3 nights in Jan 2024
Response from Lorine - Front Desk Team on 3 Feb 2024
Dear Emma Yik Tsing,Thank you very much for your kind words about your stay in our hotel. We are happy to read that you will have unforgettable memories of your recent experience at the Capitole Hotel!We look forward to welcoming you back soon!

10/10 Excellent

Christophe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice room and view on the city
Stayed 1 night in Jan 2024
Response from Le Capitole Hotel Team on 31 Jan 2024
Dear Christophe, Thank you very much for taking the time to write us this comment. We try to offer outstanding service, so it is encouraging to know that everything went well for you!We are looking forward to welcoming you again!

10/10 Excellent

Karl H.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an interesting place, well appointed and classy. The restaurants look cool. We went tkbthe attached theatre and saw an excellent singer, bugbit was sooooo convenient.
Stayed 2 nights in Jan 2024
Response from Le Capitole Hotel Team on 31 Jan 2024
Dear Karl, Thank you so much for your amazing feedback! We really appreciate it, and it makes us very happy to know that you enjoyed your stay at Le Capitole Hôtel. Of course, this wouldn’t be possible without you, so thank you!We are looking forward to welcoming you again!

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pour assister à un spectacle. Ne pas avoir d'inquiétude de prendre un verre entre amis, pour se rendre à notre chambre
Stayed 1 night in Jan 2024
Response from L'équipe du Capitole Hôtel on 31 Jan 2024
Chère Patricia, Merci pour votre merveilleux commentaire. Cela nous fait chaud au cœur de savoir que vous avez apprécié votre séjour parmi nous. Bien sûr, rien de ceci ne serait possible sans vous et nous vous en remercions!Au plaisir de vous recevoir de nouveau

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 4 nights in Jan 2024
Response from Le Capitole Hotel Team on 31 Jan 2024
Dear Michele, Thank you for taking a moment to rate your experience at Le Capitole Hôtel. We find reviews such as yours very encouraging and they push us to work even harder. Many thanks for choosing us for your stay in Québec City!

10/10 Excellent

Tova

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved loved the hotel
Stayed 2 nights in Jan 2024
Response from Le Capitole Hotel Team on 31 Jan 2024
Dear Tova, Thank you for taking a moment of your time to share your experience with us at Le Capitole Hôtel during your last stay.Positive comments such as yours are always a pleasure for our teams!We are looking forward to welcoming you again!

10/10 Excellent

Janice

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Le Capitole Hotel Team on 31 Jan 2024
Dear Janice, Thank you for leaving such a great rating to let us know that your stay at Le Capitole Hôtel was enjoyable!Thank you for staying with us at Le Capitole Hôtel!

10/10 Excellent

Camil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service & facilities
Outstanding service and facilities. 10/10 this is now my go to hotel in Quebec City.
Stayed 1 night in Jan 2024
Response from Le Capitole Hotel Team on 31 Jan 2024
Dear Camil,How wonderful to read such amazing comments! Thank you so much for staying at Le Capitole Hôtel and for writing us about your experience during your stay. We would be delighted to welcome you back in the future!

10/10 Excellent

Emma

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from L'équipe du Capitole Hôtel on 31 Jan 2024
Chère Emma, Merci d’avoir pris un moment pour noter votre expérience au Capitole Hôtel. Votre note est encourageante et nous pousse à continuer à nous surpasser. Merci infiniment d’avoir choisi Le Capitole Hôtel pour votre séjour à Québec!

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great contemporary design
Great design, well located in old city. Magnlficient view from pool at nineth floor
Stayed 1 night in Jan 2024
Response from Le Capitole Hotel Team on 31 Jan 2024
Dear Michel, Thank you for taking a moment of your time to share your experience with us at Le Capitole Hôtel during your last stay.Positive comments such as yours are always a pleasure for our teams!We are looking forward to welcoming you again!

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Jan 2024
Response from Le Capitole Hotel on 12 Jan 2024
Thank you for leaving such a great rating to let us know that your stay at Le Capitole Hôtel was enjoyable!Thank you for staying with us at Le Capitole Hôtel!

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Le Capitole Hotel on 12 Jan 2024
Your rating indicates that your stay went well and we are delighted about it.Thank you for staying with us at Le Capitole Hôtel! we are looking forward to welcome you again soon!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not great
It was a great stay, one of the nicer hotels I've had the privilege to stay at. Valet was convenient to have for an additional $30 a night. The pool was OK, quite small, with only one working jet. It could be warmer. For it's size no one is actually swimming and is really just to sit and relax in however it is not an actual jacuzzi. For a 5-star hotel, it really should have a jacuzzi and hot water in the winter (not just luke warm). Besides that, hotel room was clean and comfortable, we didn't have a great view as we were facing another building. Maybe you can ask for a nicer view when requesting a room? Overall, very happy but expected a bit more for a 5 star hotel.
Stayed 2 nights in Jan 2024
Response from Le Capitole Hotel Team on 31 Jan 2024
Dear John, Thank you so much for taking the time to leave us a comment. Your opinion is precious to us. Le Capitole Hôtel is still in its first years of running and every day is a moment to prove our value within the best hotels in Québec City. Your suggestions help us know how to improve our service.Thank you for being a part of our growth! We hope to see you again soon!