Restaurant

Reviews of Hôtel des Coutellier

4 out of 5
Hôtel des Coutellier
253, rue Saint-Paul, Québec City, QC

Reviews

9.8

Exceptional

Rating 10 - Excellent. 860 out of 1002 reviews" "
Rating 8 - Good. 119 out of 1002 reviews" "
Rating 6 - Okay. 15 out of 1002 reviews" "
Rating 4 - Poor. 3 out of 1002 reviews" "
Rating 2 - Terrible. 5 out of 1002 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with family
Liked: Amenities
Friendly and helpful staff.
Stayed 3 nights in May 2024

10/10 Excellent

Marie-Noelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Très pratique et chambre très belle et confortable
Stayed 1 night in May 2024
Response from Gabrielle - Front Desk on 21 May 2024
Chère Mme St-Pierre, Merci beaucoup pour votre commentaire, nous sommes ravis que notre suite "prestige" vous ai plu. Au plaisir de vous recevoir à nouveau.

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cozy hotel with delicious daily breakfast basket included and delivered to your room. A little bit of a walk to the center of lower town but that was not an issue for us.
Stayed 3 nights in May 2024
Response from Vincent - Front Desk on 19 May 2024
Bonjour Renee, We would like to thank you for taking the time to write us this comment! We are delighted to find out that you found the hotel charming and that you enjoyed the continental breakfast! As for the location, we are glad that it also suited you! All in all, it looks like you had an amazing stay in Québec City!We hope to see you again soon,Sincerely

10/10 Excellent

Flavio

Perfect
Stayed 1 night in May 2024
Response from Gabrielle - Front Desk on 18 May 2024
Thank very much flavio ! We're glad you liked your stay !

10/10 Excellent

Gordon, Fergus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value. Location and room excellent
Stayed 2 nights in May 2024
Response from Vincent - Front Desk on 16 May 2024
Bonjour Gordon, Thank you for taking the time to write us this comment, we greatly appreciate it! We are delighted to find out that your experience was memorable! Whether it's the overall value of your stay or the hotel's location, we are thrilled that you enjoyed every bit!We hope to see you again soon!Sincerely,

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Vincent - Front Desk on 16 May 2024
Bonjour Patricia, Thank you for your comment! We are delighted to find out that you enjoyed your stay!We hope to see you again soon!Sincerely,

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, amenities
Beautiful room and amenities. Very friendly. Easy parking. Walking distance to tons of things.
Stayed 2 nights in May 2024
Response from Vincent - Front Desk on 11 May 2024
Bonjour Robyn,Thank you for taking the time to write us this comment! We are delighted to find out that your stay was memorable! We are thrilled to hear that everything suited you, from the coziness of the room to the hotel's location!We hope to see you again!Sincerely,

8/10 Good

sheila

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Super location. Very clean and good sized room. My only complaint was a horrible TV service. The TV shutdown every few minures and in between shutdowns the program stalled. Very frustrating.
Stayed 3 nights in May 2024
Response from Vincent - Front Desk on 11 May 2024
Bonjour Sheila, Thank you for taking the time to write us this comment, we greatly appreciate it! We are sorry to hear that you had issues with the TV. We recently changed the hotel's system for televisions, this is why it might have been problematic. Else wise, we are truly happy that you enjoyed the hotel's coziness and its location! We hope to see you again!Sincerely,

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property for our 5 day stay in Quebec. We loved it! It was very clean and it is situated in a lovely part of the old town with art galleries, shops and cafes. Breakfast is delivered daily and it's delicious! Any questions were answered at the front desk. They are very helpful.
Stayed 4 nights in May 2024
Response from Vincent - Front Desk on 10 May 2024
Bonjour Sandra, Thank you for taking the time to write such a wonderful comment! We are delighted to hear that your stay was memorable! We are thrilled to find out that you enjoyed the hotel's cleanliness, its location, and the breakfast formula! We particularly appreciate your remark about the staff! This warms our hearts!We would love to welcome you again!Sincerely,

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel! If I ever come to Quebec again, I’m staying here. Rey comfortable rooms, cute and clean. Walking is about 15 mins to the heart of the city. Which is really worth it. Would recommend.
Stayed 2 nights in May 2024
Response from Vincent - Front Desk on 5 May 2024
Bonjour Amber,Thank you for your comment, we greatly appreciate it! We are delighted to find out that you enjoyed your stay and that you found the hotel cozy and charming! The hotel's location is also very convenient!Your recommendation means a lot to us!We hope to see you again soon!Sincerely,

10/10 Excellent

MASAKAZU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast survice. Room was small but it has enough space and clean. And easy access to downtown area and good cost performance
Stayed 1 night in Apr 2024
Response from Emma - Front Desk on 2 May 2024
Thank you for your positive feedback, MASAKAZU! We're glad you enjoyed our breakfast service and found the room clean and comfortable despite its size. We appreciate your review and hope to welcome you back for another enjoyable stay soon!

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff helpful
Stayed 1 night in Apr 2024
Response from Emma - Front Desk on 2 May 2024
Bonjour Carla !Thank you for your kind review! We appreciate your feedback and are delighted to hear that our staff were friendly and helpful during your stay. If you have any additional comments or suggestions, please feel free to share them with us. We hope to welcome you back again soon!

10/10 Excellent

Loretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was furnished and arranged with careful attention to comfort, efficiency, and good taste. Every detail was top notch—from the super soft robes to the bolster for supporting tired legs. The staff was very helpful and accommodating to our questions and requests. We especially loved the delicious breakfast delivered to the room in the morning. So glad we stayed there!
Stayed 1 night in Apr 2024
Response from Emma - Front Desk on 2 May 2024
Bonjour!Thank you, Loretta, for your wonderful review! We're delighted to hear that you appreciated the careful attention to detail in our room setup and amenities. It's fantastic that you found our staff helpful and accommodating, and we're thrilled that you enjoyed our delicious breakfast delivered to your room. We hope to welcome you back soon for another great stay!

10/10 Excellent

jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent boutique hotel near the old port. An easy walk up to the walled city or a short walk to the Place Royal. Excellent restaurants only steps away from the hotel. The highlight is the Legende restaurant which is attached to the hotel - treat yourself to a fantastic dining experience. The staff at the hotel were extremely friendly and helpful, the room was very comfortable, great shower, plenty of space and and quite. We will be returning to this hotel whenever we are back in Quebec City.
Stayed 3 nights in Apr 2024
Response from Emma - Front Desk on 2 May 2024
Bonjour Jonathan !Thank you for your excellent review! We're delighted you enjoyed your stay and our location. We appreciate your kind words about our staff and accommodations. The Legende restaurant is indeed a highlight, and we're thrilled you had a fantastic dining experience. We look forward to welcoming you back whenever you're in Quebec City. Safe travels, and see you soon!

10/10 Excellent

John, Dublin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely friendly and helpful. Breakfast was unique and very good.
Stayed 4 nights in Apr 2024
Response from Vincent - Front Desk on 26 Apr 2024
Bonjour John! Thank you for your comment! Your remark about the staff really touches us! We are also delighted to find out that you enjoyed the continental breakfast! Sincerely,

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Vincent - Front Desk on 26 Apr 2024
Bonjour Alexa!Thank you for the feedback! We are delighted to find out that you enjoyed your stay!Sincerely,

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel des Coutelliers was parfait for our trip to QC. Highly recommend staying for a visit to Old Quebec. Staff was very friendly and eager to help. Continental breakfast was wonderful.
Stayed 2 nights in Apr 2024
Response from Emma - Front Desk on 25 Apr 2024
Thank you, Linda, for your wonderful review! We're thrilled to hear that Hotel des Coutelliers was perfect for your trip.It's great to know that our staff was very friendly and eager to help, and that you enjoyed our breakfast. We appreciate your recommendation and hope to welcome you back soon!

10/10 Excellent

Fee Chun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best front desk. Parking across the hotel, safe...the free 3 days bus pass is the best to .
Stayed 3 nights in Apr 2024
Response from Emma - Front Desk on 23 Apr 2024
Bonjour Fee Chun,Thank you sincerely for taking the time to share your experience with us. We're delighted to hear that you enjoyed our excellent front desk service and found our parking convenient. It's great to know that you also found the complimentary 3-day bus pass beneficial during your stay. We look forward to welcoming you back on your next trip to our hotel.Best regards,

10/10 Excellent

Mark, Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the train station and very close to the shopping and sites in old Quebec. I would stay here again!
Stayed 2 nights in Apr 2024
Response from Gabrielle - Front Desk on 21 Apr 2024
Dear Mark ! Thank you so much for this review. Yes, please, stay with us again, we'd love to host you again ! Sincerely,

10/10 Excellent

Alexandra, Montreal

Travelled with partner
Very charming - Thoughtful of the needed attention in the ROOM Dishware Picnik / Alcool bottle display price / nice office desk station
Stayed 1 night in Apr 2024
Response from Gabrielle - Front Desk on 21 Apr 2024
Dear Alexandra, we're very glad you liked our hotel. It's such a pleasure when lovely clients like you notice and appreciate all our work. We hope to have you back soon.Sincerely,

10/10 Excellent

Meredith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff was wonderful. Breakfast to the door was so convenient and delicious. Easy walk to all the shops and restaurants. Highly recommend.
Stayed 2 nights in Apr 2024
Response from Emma - Front Desk on 16 Apr 2024
Dear Meredith,Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay with us and that our staff, breakfast service, and location met your expectations. We hope to have the pleasure of welcoming you back again soon.Best regards,

10/10 Excellent

Gena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay here. The staff was beyond amazing. Wonderful, helpful, friendly, happy and welcoming. Loved the option of having filtered coffee in the lobby since we do not like kerig and the impacts of the waste it accumulates. I believe the biggest downside was you couldn’t regulate your own heat in the rooms. It was controlled for us. If I were to travel through again, I would definitely look to stay here. A big thank you.
Stayed 3 nights in Apr 2024
Response from Emma - Front Desk on 13 Apr 2024
Thank you so much, Gena, for sharing your experience with us. We're delighted to hear that you enjoyed your stay, especially the service provided by our staff. Your feedback about the room temperature control is noted, and we apologize for any inconvenience caused. We're always looking for ways to improve, and your input is invaluable to us. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, nice room, and good location.
Stayed 2 nights in Apr 2024
Response from Emma - Front Desk on 14 Apr 2024
Thank you, Jeffrey, for your fantastic review! We're happy to hear that you enjoyed your stay with us and that our hotel met your expectations. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic service from everyone at the hotel! The breakfast delivered to the room was a very nice touch
Stayed 1 night in Apr 2024
Response from Gabrielle - Front Desk on 13 Apr 2024
Dear Dominic,Thank you so much for this amazing review. We greatly appreciate it! It's such a pleasure to welcome clients like you! We hope to have you back soon.Thank you again,Sincerely

10/10 Excellent

Ioannis k

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 4 nights in Apr 2024
Response from Vincent - Réception on 7 Apr 2024
Bonjour Ioannis K!Thank you for taking the time to write us this comment! We are delighted to find out that your stay with us was memorable! We hope to see you again soon!Sincerely,

10/10 Excellent

Randi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely boutique hotel in lower town Quebec city, close to great restaurants and all the sites. A nice walk uphill to upper Quebec city. The staff couldn’t be more kind and helpful. Wonderful breakfast of pastries, and coffee. I would definitely stay there again. Kudos to Hotel des Coutellier!!!
Stayed 2 nights in Apr 2024
Response from Emma - Front Desk on 4 Apr 2024
Thank you, Randi, for your wonderful review and perfect rating! We're thrilled to hear that you enjoyed your stay at our hotel and that our location, staff, and breakfast met your expectations. We look forward to welcoming you back on your next visit to Quebec City!

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Emma - Front Desk on 2 Apr 2024
Merci beaucoup, Irene, pour votre note parfaite ! Nous sommes ravis que vous ayez apprécié votre séjour parmi nous. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite a Québec.

10/10 Excellent

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Highly recommend
Stayed 1 night in Mar 2024
Response from Emma - Front Desk on 2 Apr 2024
Bonjour! Thank you, Jenna, for your wonderful review and recommendation! We're thrilled to hear that you had a great experience with us. If you ever find yourself back in the area, we would be delighted to welcome you again.

10/10 Excellent

Shuang

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for exchanging coins for my son. He thoroughly enjoyed his conversation with the front desk clerks and was thrilled to receive valuable coins in exchange for his ordinary ones. Thank you for making his experience so enjoyable!
Stayed 1 night in Mar 2024
Response from Marie - Front desk on 29 Mar 2024
Hello Mrs. Chen!Thank you so much for taking the time to share your stay with us! I'm glad you and your son had a wonderful experience at the hotel! It would be lovely to welcome you again on your next visit to Quebec City!Sincerely,

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay!
Stayed 2 nights in Mar 2024
Response from Emma - Front Desk on 27 Mar 2024
Thank you, Luis, for your 5-star review! We're thrilled to hear that you had a very pleasant stay with us. If you ever find yourself back in the area, we'd love to welcome you again for another enjoyable experience.

8/10 Good

Harjit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated. Good service
Stayed 2 nights in Mar 2024
Response from Marie - Front desk on 25 Mar 2024
Hello Mrs. Thiara!Thank you so much for taking the time to share your experience with us! We are really happy to know you had a great stay with us!Sincerely,

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very sweet property. I was staying by myself and loved my cozy room. And the breakfast bag delivered to my room was a real treat!
Stayed 2 nights in Feb 2024
Response from Marie - Front desk on 25 Mar 2024
Hello Mrs. Monahan!Thank you so much for sharing your experience with us!We are really happy to know that you enjoyed the breakfast delivered to the room! It would be a pleasure to welcome you again!Sincerely,

10/10 Excellent

Jorge

Travelled with family
Liked: Amenities
Excellent family run hotel near the port and old Quebec.
Stayed 1 night in Mar 2024
Response from Emma - Front Desk on 24 Mar 2024
Bonjour Jorge!Thank you for sharing your feedback! We're delighted to hear that you had an excellent experience at our family-run hotel. If you ever find yourself back in the area, we'd love to welcome you again.

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfasts each day, great front desk staff, very clean. Walk to many sights, restaurants, shops, and historic sights.
Stayed 4 nights in Mar 2024
Response from Emma - Front Desk on 21 Mar 2024
Bonjour Nancy !Thank you, for your fantastic review! We're delighted to hear that you enjoyed our breakfasts and found our front desk staff helpful. We hope to welcome you back for another memorable stay at Hotel des Coutellier!

10/10 Excellent

Pat, Midland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Emma - Front Desk on 21 Mar 2024
Merci beaucoup, Pat ! Nous sommes ravis de votre note de 5 étoiles et nous sommes heureux d'apprendre que vous avez passé un excellent séjour. Si vous avez des commentaires ou des suggestions à nous faire, n'hésitez pas à les partager. Nous serions ravis de vous accueillir à nouveau à l'Hôtel des Coutellier dans le futur !

10/10 Excellent

dave

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastique
Stayed 1 night in Mar 2024
Response from Emma - Front Desk on 21 Mar 2024
Bonjour Dave et merci beaucoup! Nous sommes ravis que vous ayez passé un séjour fantastique parmi nous. Si vous avez des projets de retour à Québec, nous serions ravis de vous accueillir à nouveau à l'hôtel des Coutellier.

10/10 Excellent

Adele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel did not disappoint. It's not at the heart of Old Quebec but definitely within walking distance and in a much quieter area. The staff was so polite and helpful, especially Pauline. She was very friendly and gave great suggestions. Our room was very clean and spacious. They deliver breakfast to your door which is a great concept and it included for each person a croissant, some other pastry, cheese one day, yogurt and applesauce another day. The breakfast was fresh each day. We were very pleased with this hotel and would recommend it!
Stayed 3 nights in Mar 2024
Response from Emma - Front Desk on 21 Mar 2024
Bonjour ! Thank you for your excellent feedback, Adele! We're thrilled to hear that you had a wonderful experience during your stay with us. Your kind words about our staff, especially Pauline, mean a lot to us. We'll be sure to pass along your warm regards to her. Your recommendation is truly appreciated, and we can't wait to welcome you back on your next trip to Quebec City!

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were comfortable, roomy and modern.
Stayed 2 nights in Mar 2024
Response from Vincent - Front Desk on 15 Mar 2024
Bonjour Peter, Thank you for your comment, we greatly appreciate your feedback! We are delighted to find out that your stay with us was an enjoyable experience!Sincerely,

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with the best location
Stayed 5 nights in Mar 2024
Response from Vincent - Front Desk on 15 Mar 2024
Bonjour Lilian! Thank you for your comment, we greatly appreciate your feedback! We are delighted to find out that your stay with us was memorable!Sincerely,

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its nice little property. Staff was very welcoming
Stayed 1 night in Mar 2024
Response from Emma - Front Desk on 13 Mar 2024
Bonjour Steven!Thank you for your feedback! We strive to provide a warm and inviting atmosphere for all our guests. We hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Micheline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good. The staff is very nice and polite. The property is very charming.
Stayed 2 nights in Mar 2024
Response from Gabrielle - Front Desk on 12 Mar 2024
Dear Micheline, It's such a pleasure to read a review like yours, thank you very much for those kind words. We are glad you liked your stay and we hope to have you back one day. Kind Regards

8/10 Good

Deanne

Stayed 1 night in Mar 2024
Response from Gabrielle - Front Desk on 7 Mar 2024
Thank you for your review Deanne, We hope to have you back one day ;) Kind Regard,

10/10 Excellent

peter

Stayed 5 nights in Feb 2024
Response from Marie - Front desk on 25 Mar 2024
Hello M. Davies!Thank you for this beautiful note!Sincerely,

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Enjoyed the croissants and comfortable beds.
Stayed 5 nights in Feb 2024
Response from Gabrielle - Front Desk on 3 Mar 2024
Hi Christine, Thank you for this lovely review. We are so glad that you enjoyed your stay and our croissants freshly cooked from the day ;) We hope to have you with us again. Kinds regards,

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and helpful. They accommodated every need we had. Best place to stay in Quebec. 🏆
Stayed 5 nights in Feb 2024
Response from Emma - Front Desk on 25 Feb 2024
Thank you, Jeremy, for your fantastic review!We're thrilled to hear that you found our staff extremely friendly and helpful, and that we were able to accommodate all your needs. We truly appreciate your recommendation and look forward to welcoming you back to the best place to stay in Quebec!Warm regards,

10/10 Excellent

Maureen

Travelled with partner
Liked: Property conditions & facilities
Breakfast delivered every morning to our room with fresh baked goods and dairy products was a real treat and unique feature.
Stayed 3 nights in Feb 2024
Response from Emma - Front Desk on 16 Feb 2024
Thank you, Maureen, for your wonderful review!Providing a delightful and unique breakfast experience is something we strive for, and we're delighted that it added to your stay with us.We hope to welcome you back soon for another enjoyable experience!Warm regards,

10/10 Excellent

Rosann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ambience, with very friendly, helpful staff. The room was clean, quiet and tastefully decorated. Breakfast was provided including fresh baked goods, juice and yogurt.
Stayed 5 nights in Feb 2024
Response from Emma - Front Desk on 16 Feb 2024
Bonjour and thank you for your perfect score, Rosann!We're thrilled to hear that you enjoyed the great ambiance of our hotel and found our staff to be very friendly and helpful. We appreciate your feedback and hope to welcome you back soon for another fantastic stay!Warm regards,

10/10 Excellent

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice
Stayed 4 nights in Feb 2024
Response from Emma - Front Desk on 14 Feb 2024
Thank you, Rachael, for your wonderful feedback!We're delighted to hear that you found our staff to be so nice during your stay. Providing excellent service with a friendly attitude is one of our top priorities, and we're thrilled that our team made a positive impression on you.We hope to have the pleasure of welcoming you back for another great stay in the future!Warm regards,

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from Emma - Front Desk on 13 Feb 2024
Bonjour Wolfang!Thank you immensely for your perfect score! It brings us immense joy to learn that your experience with us was exceptional. We are honored to have played a part in making your stay memorable. We look forward to welcoming you again on your next visit!Warm regards,

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Marie - Front desk on 14 Feb 2024
Hello Emily!Thank you for the nice rating!Sincerely,