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Reviews of Sand Pebbles Inn

2.5 out of 5
Sand Pebbles Inn
2767 W. Island highway, Qualicum Beach, BC

Reviews

7.6

Good

Rating 10 - Excellent. 63 out of 268 reviews" "
Rating 8 - Good. 106 out of 268 reviews" "
Rating 6 - Okay. 69 out of 268 reviews" "
Rating 4 - Poor. 20 out of 268 reviews" "
Rating 2 - Terrible. 10 out of 268 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Renee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management was very accomodating with room change, immediate response to our need for her to come to our room regarding tv and landline. Flexibility with check out time when I had important meeting at Check out time. Room looked lovely when we opened the door, looks like some nice recent renos have been down to this very established facility. Comfy Beds and chairs. Being right on The beach!!!!!!!!! With huge glass wall and door facing the beach!!!
Stayed 1 night in Apr 2024
Response from Sand Staff on 26 Apr 2024
Thank you for your lovely review Renee! Hope you can stay with us again. Sand Staff

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sand Staff on 4 Apr 2024
Thank you for your positive review Kurt! We hope you will stay with us again. All the best, Sand Staff

8/10 Good

Alix

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The fan in the bathroom is very noisy and ineffective - there is mold beginning to grow on the ceiling. It was quiet until people left very early and did a lot of banging. I also could hear talking tin the room next to me.
Stayed 2 nights in Mar 2024
Response from Sand Staff on 1 Apr 2024
Thank you for your feedback Alix, We will take care of those bathroom issues. We hope you got to enjoy some sea air and beach time while you were here!Take care,Sand Staff

10/10 Excellent

Ainsley

Stayed 1 night in Mar 2024
Response from Sand Staff on 6 Apr 2024
thank you for your positive review Ainsley. we hope that you will come and visit us again!Sand Staff

8/10 Good

Olivia

Liked: Cleanliness, staff & service
Great location - beach, shopping, walking trails and parks all quick and easy to access. Front desk staff was friendly and helpful. Unfortunately, not very soundproof. The highway and nextdoor guests were quite noticeable, though things quiet down overnight.
Stayed 2 nights in Feb 2024
Response from Sand Staff on 5 Mar 2024
Thank you for your review Olivia, we're glad to hear you enjoyed your stay with us. The downside of being so accessible can be the highway hum nearby. Come visit us again!Sand Staff

10/10 Excellent

Joanne

Stayed 1 night in Nov 2023
Response from Sand Pebbles Inn on 5 Dec 2023
Thank you for your review! Best wishes, Sand Staff

10/10 Excellent

Larry

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
the view
Stayed 1 night in Oct 2023
Response from Sand Staff on 27 Oct 2023
Thanks for your positive review Larry! Come back any time. Sand Staff

8/10 Good

Greg

Stayed 1 night in Oct 2023
Response from Sand Staff on 14 Nov 2023
Thank you Greg, we hope you can stay with us again! Sand Staff

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interior was tastefully updated with notably high quality fixtures.
Stayed 1 night in Oct 2023
Response from Sand Staff on 7 Oct 2023
Thank you for your review Taylor, we hope you will be able to come and stay with us again! Sand Staff

10/10 Excellent

Connie

Liked: Property conditions & facilities
Beautiful view
Stayed 1 night in Sep 2023
Response from Sand Pebbles Inn on 17 Sept 2023
Thanks for your review Connie, we hope you will be back for more beach time!

8/10 Good

SILVANA

Stayed 1 night in Aug 2023
Response from Sand Staff on 24 Sept 2023
Thank you for your review Silvana, we hope you can stay with us again!

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Sand Pebbles Inn on 27 Aug 2023
Thank you, Matthew, for your review. Best wishesSand Pebbles Inn

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Sand Pebbles Inn on 24 Aug 2023
Thank you for your review.Best wishesSand Pebbles Inn

10/10 Excellent

Hana

Stayed 1 night in Aug 2023
Response from Sand Pebbles Inn on 17 Sept 2023
Thank you Hana for your review, we hope you can stay with us again!

8/10 Good

Summer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 6 nights in Aug 2021

8/10 Good

Patricia J

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2021

6/10 Okay

George

Travelled with family
Liked: Cleanliness
Good View. Booked King size bed and an hour prior the staff called to say they will put us in Double beds, which was inconvenient for my over 6ft son.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sand Pebbles elicits a nostalgia for simpler times. The configuration provides opportunities to appreciate the friendliness of fellow travellers, have privacy when desired, and room for outdoor games, too. And of course, the beach front location is spectacular.
Stayed 3 nights in Aug 2021

8/10 Good

Aihua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Directly on beach . Amazing views and swimming . Hotel newly reno inside but outside needs lots of love . Our breaker blew 3 times and i lost all my food . I understand its been a on-going problem . But staff discounted my stay greatly !
Stayed 3 nights in Aug 2021

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is as close to the ocean as you can get. Absolutely stunning view out the balcony.
Stayed 2 nights in Jan 2021
Response from Sand Pebbles Inn on 16 Apr 2021
Thank you for staying with us, we're glad you enjoyed our beautiful view!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Nice Hotel
The Hotel is located perfectly right on the beach. From the outside the hotel does not look like much. The hotel could use a good refinish to make it more modern. The hotel does have a nice courtyard to hang out in during the day / evening. Rooms are renovated nicely to give it a more modern touch but there are some minor details that needs to be attended to the rooms to make the renovations complete. All in all. Our family would stay here again.
Stayed 3 nights in Mar 2021
Response from Sand Pebbles Inn on 3 Apr 2021
Thank you for your feedback! We hope to see you again soon!

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beachfront view from our suite. The suite was recently renovated and was well-equipped with a full kitchen. The outside of the building looks dated, but it's likely to be renovated next.
Stayed 3 nights in Mar 2021
Response from Sand Pebbles Inn on 3 Apr 2021
Thank you for your feedback! We are glad you enjoyed your stay!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great - Very clean rooms, newly renovated. Ocean view from the bed! Pets okay. Kitchenette amenities good. Not great - no hot water. Best we got was lukewarm. Also when I turned the shower on, the bolt in the handle must have been stripped because the shower would not turn off and kept spinning on itself. The shower ended up running for hours before facilities management could come and take a look. Also not great - the outside of the building looks a little neglected. Lots of nice planters full of weeds. Would make a big difference to see those planted up or tidied a bit! Otherwise a very bucolic getaway right on the water. I do recommend despite the not greats listed.
Stayed 1 night in Mar 2021
Response from Sand Pebbles Inn on 3 Apr 2021
Thank you for your feedback! We apologize for the issues you experienced during your stay. We are still in the process of renovations in some areas and we hope to have all of the kinks worked out ASAP. We hope you choose to stay with us again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property directly at the beach. Small drawback is the main road just at the hotel which you can hear in your room. If you have a light sleep, use ear plugs. Otherwise beautiful location.
Stayed 1 night in Mar 2021
Response from Sand Pebbles Inn on 22 Mar 2021
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
We had a room on the road side which was very noisy with the window open. Would request one further back next time. Good place for a stopover and would stay again. Was all contactless due to COVID.
Stayed 1 night in Mar 2021
Response from Sand Pebbles Inn on 21 Mar 2021
Thank you for your feedback!

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing but beauty here by the beach in Qualicum Beach. The room is bright and clean. We adhered closely to the COVID rules, as did the staff at Sand Pebbles. We recommend this resort for a beautiful stay by the sea.
Stayed 26 nights in Feb 2021
Response from Sand Pebbles Inn on 18 Mar 2021
Thank you for your Feedback So happy to hear you enjoyed your stay!

6/10 Okay

Pamela

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Beautiful views! Decent price. Would stay again
The hotel rooms are renovated and nice! Comfy beds! Had an issue with lack of hot water, called the number but no response. Our stay was for four nights and with the pandemic felt like we were left alone. Correspondence in the room says to call, but no return calls.
Stayed 4 nights in Feb 2021
Response from Sand Pebbles Inn on 27 Feb 2021
Thank you for your feedback! We are so sorry you felt alone during your stay. We did try to contact you and left a message about the hot water issue. We have limited staff and office hours during the pandemic and apologize for any inconvenience this has caused you.

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
The rom was nice and along with the shower but the hot water took awhilw to come on and it was only luke warm
Stayed 1 night in Feb 2021
Response from Sand Pebbles Inn on 27 Feb 2021
Thank you for your feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean, updated and very well maintained, it was well stocked with the necessities and we had a nice view of the ocean, check in and out was contactless which was convenient, what we liked most was the price, we will be back and highly recommend this property to others
Stayed 1 night in Feb 2021
Response from Sand Pebbles Inn on 20 Feb 2021
Thanks for staying with us. We appreciate your feedback

8/10 Good

Verified traveller

Liked: Staff & service
Great location, fairly quiet considering under contruction
Stayed 3 nights in Jan 2021
Response from Sand Pebbles Inn on 20 Jan 2021
Thank you for your feedback

10/10 Excellent

Hazel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020
Response from Sand Pebbles Inn on 27 Feb 2021
Thanks for staying with us. We appreciate your feedback

8/10 Good

Dave, Nanaimo

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was good. They have completed some up grades. The bed was fantastic. As there were three of us staying there there should have been enough towels etc. When I went to get additional towels I couldn’t get anyone to come to the door. I pressed the button a few times with no response. I also tried calling the desk by phone but there was so much static on the phone you wouldn’t be able to hear anything.
Stayed 2 nights in Oct 2020
Response from Sand Pebbles Inn on 19 Oct 2020
Thank you so much for the feedback and we're glad most of your stay was a positive experience. I think it's possible you might've caught us when the office was closed, our front office is not 24/7; and we do have the hours posted on the front door and someone attending the desk and phone during those hours. I apologize for any inconvenience and hope we'll be able to fix that up next time you stay with us.

8/10 Good

Jen

Travelled with family
Liked: Staff & service, room comfort
great spot, needs some touch ups
I had requested an early check in when I got the call about the check in time and extra cleaning for Covid, my request was granted (about an hour and a half earlier than stnd check in) when we got there however, it looked like the bathroom floor hadn't even been swept. Otherwise friendly staff. upgrades had clearly been done but unfortunately, some of the execution was a little disappointing (pencil marks on quartz counters, drywall patching left unpainted, visible joints in drywall where up lighting behind bed accentuated it. very nice location.
Stayed 1 night in Oct 2020
Response from Sand Pebbles Inn on 19 Oct 2020
Thank you for your honest feedback, we're sorry about any inconveniences you may have encountered. We have just undergone more renovations and will be looking into your concerns. We hope your next stay with us will better meet your expectations.

6/10 Okay

Nathan, Chilliwack

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Small, simple, and a bit dated. It did have an ocean view, and access to the beach.
Stayed 1 night in Oct 2020
Response from Jane on 6 Oct 2020
We're glad you enjoyed the view and the beach. The outside is still dated as we are continuing to do renovations. Hopefully if you stay with us in the future we will be done all renovations.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the ocean in the bay , great view and awesome walk.
Stayed 4 nights in Sep 2020
Response from Jane on 5 Oct 2020
Thank you for your kind review! I'm glad you enjoyed your stay with us.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
The room that we stayed in was partly renovated. New bed was very comfortable. Great view from the 2nd floor balcony. Whoever is doing the renovation has very poor workmanship. Paint on the newly tiled bathroom floor. Lower portion of bathroom door did not get painted for some reason ! New laminate coming apart in the bathroom. Walls were not sanded down properly and you can see so many imperfections.
Stayed 1 night in Sep 2020
Response from Sand Pebbles Inn on 17 Sept 2020
We are sorry your stay was not what you were expecting. We have contacted our maintenance department and will look into the items you have listed. Hopefully next time your stay will be better.

8/10 Good

Edda

Liked: Cleanliness, room comfort
Great location by the beach! The interior of the rooms are nicely renovated and fixtures new except for the stove. The exterior is a little rough. All in all good value
Stayed 2 nights in Sep 2020
Response from Sand Pebbles Inn on 16 Sept 2020
Thank you for your kind review. We are hoping to work on the exterior this year, now that the rooms have almost been done. We look forward to seeing you again soon!

4/10 Poor

Lisa

Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Sep 2020
Response from Sand Pebbles Inn on 16 Sept 2020
We are sorry your stay wasn't what you had hoped for. Hopefully next time it will be better.

8/10 Good

Carol, Richmond BC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Sand Pebbles very much . Sitting watching the tide come in was very relaxing. Short walk to the farmers market in town. From the outside the buildings look old , our room was all redone and was very nice 🙂
Stayed 2 nights in Sep 2020
Response from Sand Pebbles Inn on 7 Sept 2020
Thank you for your kind review. We hope to see you again!

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Sand Pebbles Inn on 16 Sept 2020
Thank you for your kind review! We look forward to seeing you again soon!

8/10 Good

Sam, Vancouver BC

Travelled with family and small children
Liked: Cleanliness, staff & service
The property is right by the beach. It was lovely to see the tide come in and go out. It is minutes away from the Heritage Forrest where we enjoyed later afternoon walks. The property is a little aged. Some of the furnishing need some maintenance. But the room and the courtyard are well kempt. During my stay, the WiFi connection was a bit spotty. The location is only 3 minutes' drive from town centre where shopping and dining. A gas station, a convenient store and laundromat are just across the street.
Stayed 4 nights in Jul 2020
Response from Sand Pebbles Inn on 26 Aug 2020
Thank you for your kind review.We are currently working on continuing to update the hotel. We look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2020
Response from Sand Pebbles Inn on 18 Aug 2020
thank you. we hope to see you again!

6/10 Okay

Verified traveller

Liked: Cleanliness
Clean rooms and good location. Early check out time and late check in time can be a challenge.
Stayed 2 nights in Aug 2020
Response from Sand Pebbles Inn on 11 Aug 2020
Thank you for the feedback and we are so glad you enjoyed our amenities. Unfortunately due to covid sanitation guidelines our check in/out times are a little odd right now. We hope these restrictions will be lifted by your next visit.

6/10 Okay

Kathren, Victoria BC

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
My hubby has mobility issues and I would not recommend if you have issues. To get from car to room we found it difficult with stumbling hazards. He uses a walker as a stroke effected his left leg. The step into room was toohigh my hubby tripped. Might just be him.....to go out there is another obstacle although the manager did get the handyman to build a ramp which we appreciated. That’s as far as hubby could go as it is lawn out to the seating area and he couldn’t navigate, which was fine. There was also no leeway to get in a bit early or leave a bit late. We got our parking pass early but hubby stayed in car as no place to get into courtyard safely...bathroom for a big person is back in no room to manoeuvre if you need a walker. Lack of garbage cans there was only 1 small one and a small recycle. Mostly just annoying. The beds are comfortable. The shower was great. The beach was the draw for me. It was amazing!!!!! The sunset again amazing!!!! I would go again if my hubby wasn’t with me. My issues are for those with mobility issues.
Stayed 2 nights in Aug 2020
Response from Sand Pebbles Inn on 8 Aug 2020
Thank you for choosing Sand Pebbles Inn for your stay. We apologize that your husband had difficulty with our property. Please note that we had to be firm on check in and check out policies due to COVID-19 protocols. Hopefully the next time you stay with us the virus will be a thing of the past.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet getaway
Our stay at this hotel was amazing the room was spacious and the decor was up-to-date and modern the view of the ocean was breathtaking staff was very friendly and we enjoyed are stay there so much so we're going back at the end of the month for a few more days
Stayed 2 nights in Aug 2020
Response from Sand Pebbles Inn on 7 Aug 2020
Thank you !!! We are glad you enjoyed your stay!! We look forward to seeing you again at the end of the month!

4/10 Poor

Verified traveller

Beautiful palce and newly renovation but that’s it. No airconditioning system, bethroom fan and suddenly super slowly shower tab water when using first level guests, internet
Stayed 1 night in Aug 2020
Response from Sand Pebbles Inn on 6 Aug 2020
We are sorry your experience with Sand Pebbles Inn was not what you were hoping for. With the new renovations we are trying hard to make each stay a memorable one. We will take your constructive review and use it to better ourselves. Hopefully you will give us another chance.

10/10 Excellent

Ann, Victoria, BC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Staff is super nice. Room was very clean. Bed was comfortable. Quiet place at night. I will be back!
Stayed 2 nights in Aug 2020
Response from Sand Pebbles Inn on 4 Aug 2020
Thank you for your kind words. We look forward to your next stay.

10/10 Excellent

LindsayF, Victoria BC

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We were right on the beach. The staff were great . The room had just been renovated
Stayed 2 nights in Aug 2020
Response from Sand Pebbles Inn on 8 Aug 2020
We are very happy you enjoyed your stay. We look forward to having you again!