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"Room really does need a fridge, spotless throughout, dog bowls & pet bed in room. "

"Modern room with all the amenities. Sleek bit welcoming at the same time. Staff were friendly and so helpful. The breakfast buffet was delicious with a wide variety of food. Is a 5 minute walk from the city square. Would highly recommend this hotel!"

"Luckily just crashed for the night. Mattresses were super stiff, it was hot and stuffy, lights outside are too bright and leak in, other guests up all night and constant smell of smoke from them drifting in, WiFi didn’t work, washroom is far too small for grown men with a shower head that wouldn’t stay upright, bathroom door just wouldn’t close, didn’t provide enough towels, TV was not connected to any kind of channel. Best bit was they never charged me the pay-at-property tax, saving me a little under £2 👍"

"The property and restaurant are lovely. Dinner was top notch. The double bed was two single beds put together but not secured or attached, so we fell through the middle during the night and had to get up and push the beds back together, but stay on our own side. It was a terrible nights sleep and the mattress was also bad. Wouldn’t stay here again because the bed situation was untenable."

"Excellent hotel perfectly located. The staff was very pleasant and helpful. The room was quite spacious and the bed comfortable. No disturbances from outside noises. I was a bit taken aback by the bathroom layout but that didn’t takes away from the comfort of the room. I was able to park around the corner from the hotel and assumed it was free public parking but can’t say for sure. I didn’t get a ticket"

"My family and I have stayed here 3 times and will always come back here in the future. Fantastic place to stay, great facilities for kids, great communication, great location."

"Good suite overall, all white goods and cutleries inside , bathroom was stinky , we were by default given the room in other corner at different building at 6th floor, not sure how they decide, breakfast was ok for the price . "

"Parking was good, but on occassions when hotel us full it can be difficult Staff excellent, happy smiling and very helpful. Hitel has been renovated, rooms hzve mire facilities now. For the price its great."

"Listing for this booking hides that towels and parking are not available without additional costs, and that beds need to be made by guests and rubbish taken out by guests. Bringing towels with us from abroad and taking them back as wet towels wasn’t something I was expecting when I made the booking. All of this is mentioned on the follow up communication "