Ratings based on 101 Verified Reviews

3.8 out of 5
81% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller

Poor for Best Western

Posted 05-Feb-2017 on Hotels
Very poor hotel. No restaurant . Cafes/restaurants within walking distance all closed before 6.40 pm. Seasonal? 1st room allocated already had a resident in it. Could have been extremely embarrassing. Roof leak in hallway near 2nd room left carpet sticky and smelly - destroyed my shoes. Room poor condition. Checked out early.
Comment from Hotel Management
08-Feb-2017 by General Manager, Hotel Management
We thank you for your comment Mister Raj Chandarana. You said at the check-out that you had a nice stay and that we won a guest but obviously it wasn't true. Thank you anyway. Best regards. Frédéric
3 out of 5
Recommended
for Everyone
by A verified traveller from Aberdour

OK hotel. Not exceptional in any way.

Posted 02-Aug-2016
Pros: Location
Cons: Quality and price of breakfasts.
Location: Very close to old quarter and the Cathedral. The tourist train is only 2 minutes away.
2 night stop here in July 2016. Location is excellent. Close to the old quarter, and the cultural centre of the city. The hotel itself is fine. Clean, comfortable.....but as with most of France, you do get a drains smell form the shower room - even 5 floors up! We paid for breakfast both days, but wish we had not. Way overpriced for the quality offered and compared to local cafe prices.
Comment from Hotel Management
17-Aug-2016 by Xavier Derbois General Manager, Hotel Management
Dear Rob, I want to sincerely thank you for writing this review after staying at the Best Western PLUS Windsor Hotel. I am delighted to read that you enjoyed part of our hotel located in the heart of town and your room. Hope to see you again and to enjoy all our benefits. Sincerely, Xavier DERBOIS, CEO
5 out of 5
by Michael from Dublin

Good position and good value in Perpignan

Posted 02-Aug-2016 on Hotels
Last minute, very efficient staff.
4 out of 5
Recommended
for Couples
by A verified traveller from Yorkshire, England

Good hotel near to the city centre

Posted 21-Jul-2016
Pros: see above
Cons: Could have been a bit more helpful when trying to book in early.
Location: see above
Comfortable, friendly hotel in an ideal position near Perpignan city centre and the historical old town. Very near bus stops for local travel.
Comment from Hotel Management
17-Aug-2016 by Xavier Derbois General Manager, Hotel Management
Dear Steeve, I want to sincerely thank you for writing this review after staying at the Best Western PLUS Windsor Hotel. I am delighted to read that you enjoyed part of our hotel located in the heart of town and your room. Hope to see you again and to enjoy all our benefits. Sincerely, Xavier DERBOIS, CEO
4 out of 5
by Jamie from wakefield

Nice and clean in good location

Posted 19-Jul-2016 on Hotels
Stayed 3 nights to watch Catalans rugby league match, great location near the castle entrance where all the supporters drink before the game. Lots of bars and restaurants within walking distance. The hotel was clean and sheets changed everyday. View of park was ok but nothing to write homeabout. We didnt use the hotel bar or breakfast
Comment from Hotel Management
25-Aug-2016 by General Manager, Hotel Management
Dear customer, We are glad to know that you had a good time in our hotel. For your next stay in Perpignan, do not hesitate to contact us if you wish to book a room. We will be happy to host you again. Have a nice day. Frédéric
5 out of 5
by Wayne from New Zealand

Posted 24-May-2016 on Hotels
Great staff and great breakfast
1 out of 5
by A verified traveller

Posted 30-Sep-2015 on Hotels
Horrible. Thé wifi was really slow. I gave my clothes to dry clean and was not ready before 2 days. When I was promised same day. Send an email to the manager to complain about staff at the reception being rude and disrespectful. I'm still waiting for a reply.
3 out of 5
Recommended
for Everyone
by A verified traveller from UK

Great location

Posted 26-Sep-2015
Catch No. 7 bus from airport to outside hotel. Near all the sites and buses only cost €1 wherever you go. Hotel was noise on 2nd night. They had a delivery at 3 am which woke us up for an hour.
3 out of 5
by Eugene from UK

Should be Rated as 3 Star, not 4.

Posted 09-Sep-2015 on Hotels
Hotel is okay, good location, but small, under staffed - and in major need of a refresh.
5 out of 5
by Des from Colchester

Genuinely friendly service in central Perpignan

Posted 27-Jul-2015 on Hotels
First time in Perpignan and hopefully not our last. From arrival, we were made to feel very welcome and looked after extremely well. Their star at reception (Frederic) was genuinely friendly and helped us navigate our away around (there to support the Dragons!). A lovely central hotel, clean, good breakfast (& plenty of it) and very helpful bi-lingual staff (nothing was too much trouble). We will certainly go again.