Title: Phoenix Hotel Pyeongchang Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=4160620&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Phoenix Hotel Pyeongchang Phoenix Hotel Pyeongchang delivers adventure and relaxation near Phoenix Park Ski Resort with family-friendly amenities for all seasons ## Photo gallery for Phoenix Hotel Pyeongchang ![Water park - Phoenix Hotel Pyeongchang (Pyeongchang)](https://images.trvl-media.com/lodging/5000000/4170000/4160700/4160620/5af3fc52.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Water park - Phoenix Hotel Pyeongchang (Pyeongchang)](https://images.trvl-media.com/lodging/5000000/4170000/4160700/4160620/41f185ba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![7 restaurants, breakfast served, Korean cuisine - Phoenix Hotel Pyeongchang (Pyeongchang)](https://images.trvl-media.com/lodging/5000000/4170000/4160700/4160620/2e1c45cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Phoenix Hotel Pyeongchang (Pyeongchang)](https://images.trvl-media.com/lodging/5000000/4170000/4160700/4160620/7f3fe47f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Party Suite | Down duvets, minibar, in-room safe, individually decorated - Phoenix Hotel Pyeongchang (Pyeongchang)](https://images.trvl-media.com/lodging/5000000/4170000/4160700/4160620/4d97b011.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Phoenix Park Ski Resort, Phoenix Hotel Pyeongchang offers ski-in/ski-out access and year-round activities like golf and bowling. Enjoy authentic Korean dishes at seven restaurants, relax in the sauna, browse on-site shops, and stay connected with WiFi in public areas. ## Reviews 8.8 Excellent ## Popular amenities - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Gym £42 includes taxes & fees 2 Mar - 3 Mar ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Feb 27 - Feb 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=4160620&PinnedHotelID=4160620&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=4160620&PinnedHotelID=4160620&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 28 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=4160620&PinnedHotelID=4160620&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=4160620&PinnedHotelID=4160620&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=4160620&PinnedHotelID=4160620&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=4160620&PinnedHotelID=4160620&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=4160620&PinnedHotelID=4160620&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=4160620&PinnedHotelID=4160620&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ### View all photos for Superior Double Room ![Down duvets, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4170000/4160700/4160620/b104ce53.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 7.2 Good 5 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating TV Separate bedroom Down duvet - 353 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Superior Twin Room ![Down duvets, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4170000/4160700/4160620/c0508a22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating TV Separate bedroom Down duvet - 353 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Superior Twin Room (Slope View) ![Down duvets, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4170000/4160700/4160620/c0508a22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room (Slope View) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating TV Separate bedroom Down duvet - Resort view - 353 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Suite ![Down duvets, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4170000/4160700/4160620/cebc83c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating TV Separate bedroom Down duvet - Resort view - 732 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Party Suite ![Party Suite | Down duvets, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4170000/4160700/4160620/52277a4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Party Suite ### Highlights Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Heating Kitchenette Fridge - Resort view - 1419 sq ft - 2 bedrooms - Sleeps 4 - 2 Double Beds ### View all photos for Presidential Suite ![Presidential Suite | Down duvets, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4170000/4160700/4160620/0cde1e63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Heating Kitchenette Fridge - Resort view - 1419 sq ft - 2 bedrooms - Sleeps 4 - 2 Double Beds ### View all photos for \[Family Luxury\] Club Suite (Suite + Superior Twin) ![Down duvets, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4170000/4160700/4160620/cebc83c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Family Luxury\] Club Suite (Suite + Superior Twin) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating TV 2 bedrooms Down duvet - Resort view - 1076 sq ft - 2 bedrooms - Sleeps 4 - 1 Double Bed and 2 Single Beds ### View all photos for \[BABY Room\] Modern Korean Style Superior Double with Baby amenities ![[BABY Room] Modern Korean Style Superior Double with Baby amenities | Down duvets, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4170000/4160700/4160620/b14937df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[BABY Room\] Modern Korean Style Superior Double with Baby amenities ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds TV Down duvet - 353 sq ft - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPyeongchang-Hotels-Phoenix-Pyeongchang-Hotel.h4160620.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPyeongchang-Hotels-Phoenix-Pyeongchang-Hotel.h4160620.Hotel-Information) ## About the area Located in Pyeongchang, Phoenix Hotel Pyeongchang is in the mountains and in a regional park. Phoenix Park Ski Resort and Phoenix Pyeongchang Cable Car are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Phoenix Pyeongchang Luge Land and Phoenix Blue Canyon. Travelling with kids? Don't miss Herbnara Farm. Explore all the area has to offer with cave exploring, hiking/biking trails and mountain climbing. [Visit our Pyeongchang travel guide](https://www.expedia.co.uk/Pyeongchang.dx6125612) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.58245%2C128.32715&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=E4v_2A3Cz14gGgChnJTJSO2Vxek=) 174, Taegi-ro, Bongpyeong, Pyeongchang, Gangwon ### What's nearby - ![Yongpyong Ski Resort, Mountain winter South in Korea.](https://images.trvl-media.com/place/6141075/e894ae9a-20e0-48e2-86e1-95ca1ca11b13.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Yongpyong Ski Resort 47 min drive \- 31.6 miles - ![Woljeongsa Temple which includes heritage elements, a temple or place of worship and interior views](https://images.trvl-media.com/place/6276530/0dd621da-8891-4896-a5f4-deaaaf1d3fa6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Woljeongsa Temple 51 min drive \- 27.7 miles - Phoenix Park Ski Resort 1 min walk \- 0.1 miles - Phoenix Pyeongchang Luge Land 1 min walk \- 0.1 miles - Phoenix Blue Canyon 4 min walk \- 0.2 miles ### Getting around - PyeongChang Station 19 min drive - Wonju (WJU) 48 min drive ### Restaurants - Ondo 1 min walk - 온담 3 min walk - Coffee Shop @ Phoenix Hotel 1 min walk - 다래 7 min walk - 청림 2 min walk ## About this property ### Phoenix Hotel Pyeongchang Upscale family-friendly hotel near Phoenix Park Ski Resort Located close to Phoenix Pyeongchang Luge Land and Phoenix Pyeongchang Cable Car, Phoenix Hotel Pyeongchang provides a golf course, a bowling alley and a corner/local shop. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, downhill skiing and a ski shuttle. For some rest and relaxation, visit the sauna, and indulge in a facial, a massage or a body treatment. Be sure to enjoy a meal at any of the 7 on-site restaurants, which feature Korean cuisine and more. Enjoy the gym, as well as activities, such as ecotours, snowboarding and sledging. Stay connected with free WiFi in public areas, and guests can find other amenities, such as shopping on-site and 2 coffee shops/cafes. Other perks include: - Free self-parking - Buffet breakfast (surcharge), an electric car charging station and a water park (surcharge) - A children's club (surcharge), outdoor furniture and a billiards/pool table Room features All 131 individually furnished rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities such as safes and sound-insulated walls. Other conveniences in all rooms include: - Down duvets and rollaway/extra beds (surcharge) - Bidets, hairdryers and shampoo - 43-inch TVs with cable channels - Wardrobes/cupboards, free tea bags/instant coffee and electric kettles ## Similar properties ![Sports massages, massages](https://images.trvl-media.com/lodging/6000000/5190000/5183600/5183541/58e9f5af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Phoenix Resort Pyeongchang Pyeongchang - Spa - Pet-friendly - Water slide - Parking included 8.0 Very good 1,000 reviews £45 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=5183541&PinnedHotelID=5183541&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/4000000/3120000/3114400/3114314/987f380c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Pyeongchang Resort Alpensia by IHG Pyeongchang - Parking included - Free Wi-Fi - Restaurant - 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Parking included - Free Wi-Fi - Restaurant - Gym 8.8 Excellent 1,357 reviews £60 includes taxes & fees 4 Mar - 5 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=21230386&PinnedHotelID=21230386&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, seasonal outdoor pool, lifeguards on site](https://images.trvl-media.com/lodging/4000000/3230000/3221800/3221800/5374c09b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kensington Hotel Pyeongchang Pyeongchang - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.4 Very good 1,000 reviews £59 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=3221800&PinnedHotelID=3221800&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, laptop workspace, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/24000000/23270000/23269100/23269041/5ee35b32.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Around Pyeongchang Pyeongchang - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 8.6 Excellent 680 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=23269041&PinnedHotelID=23269041&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/21000000/20450000/20447100/20447014/8dec7be1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### St. John's Hotel Gangneung - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning 8.4 Very good 1,585 reviews £51 includes taxes & fees 3 Mar - 4 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=20447014&PinnedHotelID=20447014&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=4160620&PinnedHotelID=4160620&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4160620,5183541,3114314,4153509,3734621) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Ski shuttle (surcharge) - Free covered self parking on site - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 7:30 AM to noon for a fee: KRW 39,000 for adults and KRW 25,000 for children - 2 coffee shops/cafes - 7 restaurants - A bar/lounge ### Restaurants on site - CHEONGLIM - ONDAM - ONDO - The butcher's ### Things to do - 18-hole golf course - Arcade/game room - Billiards/pool table - Bowling alley - Children's club - Downhill skiing - Ecotours - Golf - Golf caddies - Golf carts - Golf clubhouse - Golf driving range - Golf lessons - Gym - Karaoke - Lazy river - Playground - Sauna - Shopping - Ski equipment rentals - Ski lessons - Ski lift privileges - Ski passes - Ski storage - Ski-in/ski-out access - Sledding - Snow sports gear - Snowboarding - Table tennis - Water park - Waterslide ### Family friendly - Arcade/game room - Bowling alley - Children's club (surcharge) - Grocery/convenience store - Laundry facilities - Lazy river - Playground - Rollaway/extra bed (surcharge) - Soundproofed rooms - Water park (surcharge) - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage ### Guest services - Multilingual staff - No housekeeping service - Turndown service - Wedding services ### Business services - 6 meeting rooms - Business centre - Computer station ### Outdoors - Barbecue grill - Garden - In a regional park - In the mountains - Outdoor furniture - Picnic area ### Spa - Facials - Manicures/pedicures - Sports massages ### Accessibility - Lift ### More - At least 80% of food locally-sourced - Banquet hall - Designated smoking areas - Fireplace in lobby - Mosquito nets ## Room amenities ### Bedroom - Bedsheets provided - Down comforter - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Dressing gowns - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 43-inch TV with cable channels ### Food and drink - Electric kettle - Free bottled water - Minibar - Tea bags/instant coffee ### More - Air conditioning - Heating - Individual decor - Individual furnishings - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed on Tuesday: - Sauna ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for KRW 40000.0 per night. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately KRW 39000 for adults and from KRW 25000 for children - Rollaway bed fee: KRW 40000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms A car is recommended for transport to and from this property ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Phoenix Park Pyeongchang Phoenix Park Resort Hotel Pyeongchang Phoenix Park Resort Hotel Bongpyeong Phoenix Hotel Resort Pyeongchang Phoenix Park Bongpyeong Phoenix Pyeongchang Phoenix Pyeongchang Hotel Resort Phoenix Pyeongchang Hotel Pyeongchang Pyeongchang Phoenix Pyeongchang Hotel Resort Resort Phoenix Pyeongchang Hotel Phoenix Pyeongchang Hotel Pyeongchang Phoenix Hotel Resort Pyeongchang Phoenix Park Resort Hotel Resort Phoenix Pyeongchang Phoenix Pyeongchang Phoenix Pyeongchang Hotel Phoenix Hotel Pyeongchang Hotel Phoenix Hotel Pyeongchang Pyeongchang Phoenix Hotel Pyeongchang Hotel Pyeongchang ## Frequently asked questions ### Is Phoenix Hotel Pyeongchang pet-friendly? ### How much does it cost to stay at Phoenix Hotel Pyeongchang? ### How much is parking at Phoenix Hotel Pyeongchang? ### What time is check-in at Phoenix Hotel Pyeongchang? ### What time is check-out at Phoenix Hotel Pyeongchang? ### Where is Phoenix Hotel Pyeongchang located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Phoenix Hotel Pyeongchang Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.0 Location ### 8.6 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 505 8 - Good 223 6 - Okay 74 4 - Poor 33 2 - Terrible 28 ## Reviews ### 10/10 Excellent #### Yong Soo 24 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### It's clean and the breakfast is grea It's clean and the breakfast is great. It seems like it would be good to extend the face-to-face check-in. ##### Yong Soo Stayed 1 night in Jun 2025 ### 8/10 Good #### Yu 26 Dec 2023 Liked: Cleanliness Disliked: Amenities It's at the centre of the ski resort, so very convenient to go anywhere, dining, shopping or skiing. ##### Yu Stayed 6 nights in Dec 2023 ### 10/10 Excellent #### Wallie 7 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff and accessibility ##### Wallie Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### MARYAM 7 Apr 2024 Liked: Cleanliness, staff & service, amenities The hotel rooms and hallways need upgrades and updating but the location and the views are stunning! The facility itself is superb. ##### MARYAM Stayed 9 nights in Jan 2024 ### 10/10 Excellent #### Sophie 7 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed in renovated superior double room that was very clean and neat. No bath but spacious shower. ##### Sophie ### 10/10 Excellent #### De Yuan 4 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I paid more for a mountain ski slope facing side. The view was great, however at night when they turn on the snow machines for the entire night, you can hear the loud drone from these machines. ##### De Yuan Stayed 2 nights in Dec 2023 ### 6/10 Okay #### Deborah 21 Dec 2024 Liked: Property conditions & facilities The hotel is beautiful and in a great location. The room was not as clean as I hoped with hair in the sink and shower. The door did not open correctly. We were four and only received one towel, we did receive extra upon request. Beds were not the most comfortable. The hotel holds several events and during this time guests cannot use exits or make use of the only bar available. I was surprised with the lack of options at the hotel for coffee/snacks and drinks. ##### Deborah Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Christopher 15 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was a great stay, clean quiet and close to the lift. ##### Christopher ### 10/10 Excellent #### Franklin 13 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location ##### Franklin Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Sung Joon 12 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best ski resort in Korea Gave me a free upgrade and wonderful service it was unforgettable trip two thumbs up ##### Sung Joon Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Jonar 25 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed in a room in front of the slope/snow park. View was majestic! ##### Jonar ### 10/10 Excellent #### Doo Yong 24 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is kids friendly and good environment for family. The room condition was excellent and comfortable. Overall satisfied! ##### Doo Yong Stayed 2 nights in Jul 2023 ### 2/10 Terrible #### Choon Sheng 10 Jan 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Stay at your own risk! ##### Choon Sheng ### 10/10 Excellent #### sun kyu 10 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 좋아요 좋아요 ##### sun kyu Stayed 1 night in Sep 2023 ### 6/10 Okay #### agnes 5 Dec 2024 Liked: Cleanliness, amenities Disliked: Staff & service Staff should be better verse in English. Housekeeping hung up on me when I asked for extra towels in English. ##### agnes Stayed 2 nights in Dec 2024 ### 2/10 Terrible #### Verified traveller 18 Dec 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very unpleasant experience Staffs(espeically some of front desk) seems unprofessional and very unfriendly. Managing is look unorganized at all. ##### Verified traveller Stayed 2 nights in Dec 2022 ### 6/10 Okay #### Ngan 23 Feb 2026 Would ##### Ngan Stayed 3 nights in Feb 2026 ### 10/10 Excellent #### Sungyel 11 Nov 2025 Liked: Cleanliness, staff & service, amenities 칮널하구 아주 만족합니다 ##### Sungyel Stayed 1 night in Nov 2025 ### 10/10 Excellent #### JIEUN 3 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 깔끔하고, 조식도 맛있는 곳 ##### JIEUN Stayed 1 night in Jul 2025 ### 10/10 Excellent #### JIHYE 8 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 침구 편하고 암막커튼 빛 완벽차단해줘서 숙면 취하고 푹쉬다왔어요\~ 부대시설, 주변관광지 다 만족해요 ##### JIHYE Stayed 2 nights in Jun 2025 ### 2/10 Terrible #### Taekyung 12 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort 불결한 청소상태 및 프론트데스크의 미숙한 운영으로 체크인 지연이 1시간30분 이상됨. 하지만 책임자의 안내 및 사과는 듣지 못함 ![](https://a.travel-assets.com/ugc/hotel-reviews/B976956BCC963177C3209965B677529E245FAFF71736659005469.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F39144F303D3E6087F4FE73DD01F70ECA134CB1F1736659003538.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A7C765CA2CB1F595480FD4B2630C78A9C9CCFFA51736659006026.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/70CF8BC643652A1C2EFC2119AD8F6BE4329027FF1736659004449.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Taekyung Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Boyoung 4 Jan 2025 Liked: Staff & service Disliked: Room comfort 휘닉스 호텔 시설은 나쁘지 않으나, 방음이 안되는 편이고 밤에는 난방이 그리 좋지 않아 추웠으나 오후부터 문의할 수 있는 프론트가 마감이여서 호텔이라고 하기에는 사용이 불편했습니다 ![](https://a.travel-assets.com/ugc/hotel-reviews/C89C79F62679DA139C104105B80DCD50574126E21736003084821.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B27BB4721E5DE7237B311954B625AB1461B698541736003085366.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Boyoung Stayed 2 nights in Dec 2024 ### 8/10 Good #### Jinwook 4 Dec 2024 Liked: Cleanliness, property conditions & facilities, room comfort 다 만족했습니다 숙소도 깨끗하고 정리 잘 되어있었어요 다만 로비에 직원이 없어서 불편. ![](https://a.travel-assets.com/ugc/hotel-reviews/92F0CCB591A74C26342F945E88A97BDB5D1F73C11733325613085.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jinwook Stayed 1 night in Dec 2024 ### 10/10 Excellent #### chulhee 10 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 편한한호텔 편한한 하루보냈어요 또 이용하고싶네요 ##### chulhee Stayed 1 night in Oct 2024 ### 8/10 Good #### WOOGYEONG 10 Nov 2024 Liked: Staff & service, room comfort Disliked: Cleanliness #### 뭐 그냥.. 오래된 편이라 이해한다지만 어디선가 올라오는 하수구 냄새는 좀 거북했습니다. ##### WOOGYEONG Stayed 1 night in Nov 2024 ## 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