Title: El Jardin Relax Reviews, Deals & Photos 2026 - Expedia.co.uk
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# El Jardin Relax
Boardwalk/promenade hotel with 2 hot tubs and free breakfast
## Photo gallery for El Jardin Relax
- Overview
- Rooms
- Location
- Policies
El Jardin Relax, by the river, offers a peaceful escape with two spa tubs and a coffee shop/cafe. Guests praise the helpful staff and enjoy the serene property. The restaurant, El Jardin, provides fine dining surrounded by lush gardens.
## Reviews
8.8
Excellent
## Popular amenities
- Room service
- Bar
- Hot tub
- Breakfast included
- Laundry
- Free WiFi
## Room options
### Check availability for these dates
Tonight
[Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=13564186&PinnedHotelID=13564186&HadPinnedHotel=true®ionId=-1&adults=2)
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Tomorrow
[Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=13564186&PinnedHotelID=13564186&HadPinnedHotel=true®ionId=-1&adults=2)
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This weekend
[Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=13564186&PinnedHotelID=13564186&HadPinnedHotel=true®ionId=-1&adults=2)
[](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=13564186&PinnedHotelID=13564186&HadPinnedHotel=true®ionId=-1&adults=2)
Next weekend
[Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=13564186&PinnedHotelID=13564186&HadPinnedHotel=true®ionId=-1&adults=2)
[](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=13564186&PinnedHotelID=13564186&HadPinnedHotel=true®ionId=-1&adults=2)
All rooms
2 beds
1 bed
3+ beds
Showing 5 of 5 rooms
### View all photos for Double or Twin Room
### Double or Twin Room
### Highlights
Furnished balcony
Ceiling fan
Private bathroom
Free bottled water
In-room safe
Daily housekeeping
- 258 sq ft
- Sleeps 3
- 1 Queen Bed and 1 Large Single Bed
### View all photos for Double Room
### Double Room
### Highlights
Furnished balcony
Ceiling fan
Private bathroom
Free bottled water
In-room safe
Daily housekeeping
- 269 sq ft
- Sleeps 2
- 1 King Bed
### View all photos for Triple Room
### Triple Room
### Highlights
Furnished balcony
Ceiling fan
Private bathroom
Free bottled water
In-room safe
Daily housekeeping
- 355 sq ft
- Sleeps 4
- 1 Queen Bed and 1 Single Bed
### View all photos for Family Quadruple Room, 1 Bedroom
### Family Quadruple Room, 1 Bedroom
### Highlights
Furnished balcony
2 bedrooms
Ceiling fan
Private bathroom
Free bottled water
In-room safe
Daily housekeeping
- 484 sq ft
- 2 bedrooms
- Sleeps 6
- 4 Double Beds
### View all photos for Standard Single Room, 1 Large Single Bed
### Standard Single Room, 1 Large Single Bed
### Highlights
Furnished balcony
Ceiling fan
Private bathroom
Free bottled water
Located on the ground floor
Wardrobe
Daily housekeeping
In-room safe
- 377 sq ft
- Sleeps 1
- 1 Large Single Bed
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## About the area
Paseo Turistico del Rio Puyo, Barrio Obrero, Puyo, Pastaza
#### What's nearby
- Malecón Boayaku Puyo \- 1 min walk \- 0.0 miles
- Omaere Ethnobotanical Park \- 7 min walk \- 0.4 miles
- Puyo Cathedral \- 12 min walk \- 0.7 miles
- Morete Puyo Water Park \- 17 min walk \- 0.9 miles
#### Restaurants
- La Hacienda - 8 min drive
- Buon Giorno - 5 min drive
- Mar, Tierra Y Sabor - 15 min walk
- Super Caffe - 8 min walk
- Cat Rock - 4 min walk
## About this property
### El Jardin Relax
Hotel by the river
Consider a stay at El Jardin Relax and take advantage of free full breakfast, a terrace and a coffee shop/cafe. For some rest and relaxation, visit the 2 hot tubs. The on-site local and international cuisine fine-dining restaurant, El Jardin, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and laundry facilities.
You'll also find perks such as:
- Free self-parking
- A round-trip airport shuttle (surcharge), 1 meeting room and a front desk safe
- Concierge services, luggage storage and tour/ticket information
Room features
All guest rooms at El Jardin Relax have thoughtful touches, such as furnished balconies, as well as amenities, such as free WiFi and safes.
Extra amenities include:
- Bathrooms with showers and free toiletries
- Ceiling fans and daily housekeeping
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## Property amenities
### Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
### Parking and transport
- Free offsite parking
- Return airport shuttle (surcharge)
- Area shuttle (surcharge)
- Free self parking on site
### Food and drink
- Free full breakfast available on weekdays 7:00 AM to 9:00 AM
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Snack bar/deli
### Restaurants on site
- El Jardin
### Things to do
- 2 hot tubs
### Family friendly
- Laundry facilities
- Snack bar/deli
### Conveniences
- Laundry facilities
- Limited-hour front desk
- Luggage storage
- Safe at front desk
### Guest services
- Concierge services
- Housekeeping (daily)
- Tour and ticket assistance
### Business services
- Meeting room
### Outdoors
- Garden
- On a river
- On the boardwalk/promenade
- Terrace
### More
- 2 floors
- Art Deco architecture
## Room amenities
### Bathroom
- Free toiletries
- Hair dryer (on request)
- Private bathroom
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
### Food and drink
- Free bottled water
- Limited room service
### More
- Ceiling fan
- Safe
## Policies
### Check-in
Check-in start time: 1 PM; check-in end time: 10 PM
Minimum check-in age - 18
### Check-out
Check-out before 12:30 PM
### Special check-in instructions
The front desk is open daily from 7 AM - 9:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
### Access methods
Front desk (limited hours)
### Pets
Pets not allowed
### Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
### Payment types at the property
## Important information
### Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).
We have included all charges provided to us by the property.
### You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
### Property is also known as
El Jardin Relax Hotel Puyo
El Jardin Relax Puyo
El Jardin Relax Hotel Riobamba
El Jardin Relax Hotel
El Jardin Relax Riobamba
El Jardin Relax
El Jardin Relax Puyo
El Jardin Relax Hotel
El Jardin Relax Hotel Puyo
## Frequently asked questions
### Is El Jardin Relax pet-friendly?
### How much is parking at El Jardin Relax?
### What time is check-in at El Jardin Relax?
### What time is check-out at El Jardin Relax?
### Does El Jardin Relax provide a shuttle to the airport?
### Where is El Jardin Relax located?
## Have a question?
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## El Jardin Relax Reviews
## Reviews
8.8
### Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines)
10 - Excellent
7
8 - Good
4
6 - Okay
2
4 - Poor
0
2 - Terrible
0
### 9.8/10
Cleanliness
### 9.2/10
Staff & service
### 9.0/10
Amenities
### 8.6/10
Property conditions & facilities
### 10/10
Eco-friendliness
## Reviews
### 8/10 Good
#### Hans-Joachim
24 Jan 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut in die Natur eingebettet
##### Hans-Joachim
Stayed 3 nights in Jan 2023
### 10/10 Excellent
#### carlos
23 Nov 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#### Puyo
The best place to stay in Puyó due to it’s location. It’s a beautiful place next to the forest and the malecón which is a great green area by the river.
##### carlos
Stayed 1 night in Nov 2019
### 8/10 Good
#### Verified traveller
22 Aug 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant, beautiful grounds, walkable. We were only there for a night but would return.
##### Verified traveller
Stayed 1 night in Aug 2019
### 10/10 Excellent
#### Erin
30 Apr 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#### 100% customer focused.
Our stay was wonderful. The restaurant opened early for us when we wanted coffee before check in. The rooms were spacious and tidy. My husband accidentally locked the keys in the rental car and the staff came to the rescue immediately. After a no-show by the locksmith they managed to get it open and wouldn’t take a dime. The manicured grounds made it a lovely spot to sit and relax.
##### Erin
### 8/10 Good
#### Joseph
8 Feb 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#### Nice place - comfortable stay
Comfortable stay. Nice rooms and good restaurant. Private parking available nearby. Hot tub available for free. Garden has lots of wildlife - some parrots flew down whilst we were sat there. Only negative - lots of work going on cleaning the paths which wasn’t so “relaxing” due to pressure washer !
##### Joseph
Stayed 1 night in Feb 2018
### 10/10 Excellent
#### Samira
3 Jan 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, clean bedrooms, friendly staff. Nice restaurant. beautiful hotel. Quiet and relax atmosphere.
##### Samira
Stayed 2 nights in Dec 2017
### 10/10 Excellent
#### Verified traveller
25 Oct 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#### Schönes Hotel in toller Lage
Während unseres Aufenthaltes verbrachten wir zwei Regentage ohne uns zu langweilen fast ausschließlich in der hübschen Anlage. Aras und Kolibris sind regelmäßige Besucher auf dem Grundstück, das direkt an Puyos Spazierweg liegt. Das Hotel hat einfache, große, sehr saubere Zimmer und furchtbar nette Mitarbeiter, die bei Bedarf auch langsames Anfängerspanisch mit uns sprachen. Wir bewohnten das Zimmer, das am nächsten zum angeblichen Lärm von der anderem Uferseite liegt, fühlten uns aber trotz der Party dort und unserer Lärmempfindlichkeit niemals gestört. Das Essen im gemütlichen Restaurant ist ebenfalls empfehlenswert. Weitere Restaurants sind leicht zu erreichen und auch die Innenstadt ist nur einen kurzen Spaziergang entfernt. Volle Punktzahl für dieses Hotel!
##### Verified traveller
Stayed 1 night in Oct 2017
### 8/10 Good
#### Peter, Nottingham UK
18 Feb 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#### Beautiful setting
El Jardin is in a wonderful setting on the edge of the city. It's quite difficult to find and is over a footbridge across the river. The staff will come out and carry your baggage. Try and opt for a room on the right away from the river as there are some noisy bars on the other side which destroys the ambience somewhat. We enjoyed our stay but the noise was a bit tiresome. The food in the restaurant was excellent but beware, it is closed on Sundays.
##### Peter
### 6/10 Okay
#### Verified traveller
21 Jun 2016
Liked: Cleanliness, staff & service
La atención del personal inmejorable, las camas muy comodas. La habitación no está insonorizada y tiene sus ventajas e inconvenientes. Como el hotel se encuentra en un jardín aislado se puede disfrutar del sonido del agua. Aunque si te toca unos vecinos ruidosos.... En un sitio tan calido se hecha de menos una piscina. Para los amantes de la TV comentar que no hay TV en la habitación.
##### Verified traveller
### 10/10 Excellent
#### Verified traveller
19 Jul 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
##### Verified traveller
Stayed 1 night in Jul 2021
### 10/10 Excellent
#### Ola
19 Jan 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
##### Ola
Stayed 1 night in Dec 2019
### 6/10 Okay
#### Verified traveller
4 Jul 2019
Liked: Cleanliness
##### Verified traveller
Stayed 1 night in Jun 2019
### 10/10 Excellent
#### Norman
28 May 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
##### Norman
Stayed 2 nights in May 2019
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