Puy de Bane

The room was tiny with a micro bathroom. No hotel should be granted 3 stars unless it provides a reasonable amount of space. E.g.There was no room for the hairdryer in the bathroom so this was located next to a mirror in the bedroom. When in use there wasn't enough space for another person to pass and get to the other side of the bed! However, the room was clean and had a comfortable bed. Staff were courteous and friendly though inadequate information was given on check-in especially regarding access to the carpark. Breakfast was average with inadequate top-up of pastries.

We had a super room. V comfortable. Peaceful and great position in the town. Staff were really helpful particularly the super efficient Christian, who really couldn’t have been kinder.

Wow - amazing, needs more than 5 stars! Staying in a proper castle is always an experience, but this was the best of all that I have stayed in. Lovely room (we were upgraded), so much character, amazing service, we even got a tour of the castle. Dinner and breakfast were very good, the staff attentive and very helpful. Note - this property would not be suitable for people with mobility issues