Title: Punta del Este Resort & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=991962&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Punta del Este Resort & Spa Escape to a world of relaxation where wellness meets indulgence. Savor international flavors by the pool or tee off on the adjacent golf course. ## Photo gallery for Punta del Este Resort & Spa ![Breakfast, lunch, dinner served; international cuisine, pool views - Punta del Este Resort & Spa (Punta del Este)](https://images.trvl-media.com/lodging/1000000/1000000/992000/991962/2287d1bc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Couples treatment room(s), sauna, Turkish bath/hammam, body treatments - Punta del Este Resort & Spa (Punta del Este)](https://images.trvl-media.com/lodging/1000000/1000000/992000/991962/0d4a5e17.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, outdoor pool, pool umbrellas - Punta del Este Resort & Spa (Punta del Este)](https://images.trvl-media.com/lodging/1000000/1000000/992000/991962/9a1fd82f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hiking - Punta del Este Resort & Spa (Punta del Este)](https://images.trvl-media.com/lodging/1000000/1000000/992000/991962/157bb457.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Punta del Este Resort & Spa (Punta del Este)](https://images.trvl-media.com/lodging/1000000/1000000/992000/991962/eddaa577.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Experience the ultimate luxury retreat at Punta del Este Resort & Spa, where you can unwind with a rooftop view or indulge in a rejuvenating spa treatment. From golfing to yoga classes, this resort offers endless activities and amenities like an indoor pool, outdoor tennis courts, poolside bar, coffee shop/cafe and international cuisine restaurant. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Spa - Pet-friendly - Parking included - Free Wi-Fi - Restaurant ## Room options ### Check availability for these dates Tonight [Jan 12 - Jan 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=991962&PinnedHotelID=991962&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=991962&PinnedHotelID=991962&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=991962&PinnedHotelID=991962&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=991962&PinnedHotelID=991962&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=991962&PinnedHotelID=991962&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=991962&PinnedHotelID=991962&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=991962&PinnedHotelID=991962&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=991962&PinnedHotelID=991962&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 3 of 3 rooms ### View all photos for Deluxe Room, 2 Single Beds ![Deluxe Room, 2 Single Beds | Egyptian cotton sheets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/1000000/992000/991962/ad6012fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds ### Highlights Furnished balcony Soundproofed Air conditioning Connecting rooms available Flat-screen TV Blackout curtains Egyptian cotton bed sheets Private bathroom - 463 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Junior Suite ![Junior Suite | Egyptian cotton sheets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/1000000/992000/991962/0c4fbaa0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Furnished balcony Soundproofed Air conditioning Connecting rooms available Flat-screen TV Blackout curtains Down duvet Egyptian cotton bed sheets - 592 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed ![Deluxe Room, 1 King Bed | Egyptian cotton sheets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/1000000/992000/991962/f99270fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed ### Highlights Furnished balcony Soundproofed Air conditioning Connecting rooms available Flat-screen TV Blackout curtains Egyptian cotton bed sheets Private bathroom - 398 sq ft - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPunta-Del-Este-Hotels-Punta-Del-Este-Resort-Spa.h991962.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPunta-Del-Este-Hotels-Punta-Del-Este-Resort-Spa.h991962.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-34.90838%2C-54.84958&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=AuWeCmYemvi3_o9a3nuTEf4hhL0=) Ruta 10 Parada 48., Av. Jaureguiberry y Ante Milat, Punta del Este, Maldonado, 20100 #### What's nearby - Playa Montoya \- 8 min walk \- 0.5 miles - Bikini Beach \- 10 min walk \- 0.6 miles - OH! La Barra \- 14 min walk \- 0.8 miles - Playa Los Cangrejos \- 17 min walk \- 0.9 miles - La Barra Beach \- 2 min drive \- 1.1 miles #### Getting around - Punta Del Este (PDP-Capitan Corbeta CA Curbelo Intl.) - 32 min drive #### Restaurants - ‪La Panera Rosa - ‬15 min walk - ‪Pura Vida - ‬18 min walk - ‪Chill Out - ‬19 min walk - ‪La Casita del Bosque - ‬15 min walk - ‪La Posta del Cangrejo - ‬19 min walk ## About this property ### Punta del Este Resort & Spa Luxury resort located in La Barra You can look forward to an adjacent golf course, a poolside bar and a rooftop terrace at Punta del Este Resort & Spa. Indulge in Ayurvedic treatments, a body wrap and a massage at The Balance Spa, the on-site spa. The on-site international cuisine restaurant, Zafferano, offers breakfast, lunch, dinner and a poolside location. Pilates classes and yoga classes are offered at the gym; other things to do include basketball and volleyball. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden. You'll also enjoy perks such as: - An indoor pool and an outdoor pool, along with pool umbrellas - Free valet parking - Bike hire, 2 outdoor tennis courts and a local area shuttle - Express check-out, tennis lessons on-site and meeting rooms Room features All 100 rooms boast comforts, such as 24-hour room service and furnished balconies, as well as perks, such as laptop-compatible safes and air conditioning. Extra conveniences in all rooms include: - Egyptian cotton sheets and rollaway/extra beds (surcharge) - Bathrooms with rainfall showers and deep-soaking baths - 32-inch flat-screen TVs with cable channels - Daily housekeeping and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/25300/25233/ee513dde.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### L'Auberge Punta del Este - Pool - Breakfast included - Parking included - Free Wi-Fi 9.4 Exceptional 234 reviews £244 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=25233&PinnedHotelID=25233&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/70000/63500/63475/e4d19b57.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Enjoy Punta del Este Punta del Este - Pool - Hot tub - Spa - Free Wi-Fi 8.6 Excellent 914 reviews £267 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=63475&PinnedHotelID=63475&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/110000000/109410000/109406900/109406870/dab019ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Posta Beach Hotel La Barra - Breakfast included - Free Wi-Fi - Restaurant - Bar 8.0 Very good 1 review £219 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=109406870&PinnedHotelID=109406870&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, pool loungers](https://images.trvl-media.com/lodging/5000000/4110000/4100200/4100132/c6acde2a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Fasano Punta del Este La Barra - Pool - Breakfast included - Spa - Pet-friendly 9.8 Exceptional 203 reviews £592 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=4100132&PinnedHotelID=4100132&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/117000000/116360000/116352600/116352571/eb5cef0b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Locanda Punta del Este La Barra - Pool - Breakfast included - Spa - Pet-friendly 8.0 Very good 2 reviews £298 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=116352571&PinnedHotelID=116352571&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/8000000/7020000/7017200/7017144/aac0d67a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Grand Hotel Punta Del Este San Rafael - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 683 reviews £511 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=7017144&PinnedHotelID=7017144&HadPinnedHotel=true®ionId=-1&adults=2) ![Exclusive Room, Sea View | Living area | 32-inch LCD TV with satellite channels, TV](https://images.trvl-media.com/lodging/4000000/3970000/3961200/3961154/37abcb70.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Suaya José Ignacio - Pool - Breakfast included - Spa - Pet-friendly 8.6 Excellent 57 reviews £254 5 Feb - 6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=3961154&PinnedHotelID=3961154&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Apartment, 1 Bedroom, Balcony, Poolside | View from room](https://images.trvl-media.com/lodging/16000000/15700000/15692100/15692091/a68f232a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arenas del Mar Apartments Punta del Este - Pool - Kitchen - Pet-friendly - Parking included 8.0 Very good 43 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=15692091&PinnedHotelID=15692091&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/34000000/33140000/33135700/33135618/81db38e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Don Majestic Hotel Punta del Este Punta del Este - Pool - Breakfast included - Free Wi-Fi - Restaurant 9.2 Wonderful 507 reviews £163 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=33135618&PinnedHotelID=33135618&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/2000000/1170000/1167000/1166939/d69d643c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Baie des Anges Apart Hotel & Spa Punta del Este - Pool - Breakfast included - Spa - Kids’ pool 8.0 Very good 68 reviews £145 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=1166939&PinnedHotelID=1166939&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Area shuttle up to 10 km - Free valet parking on site - Limited on-site valet parking - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Zafferano ### Things to do - 18-hole adjacent golf course - 2 outdoor tennis courts - Basketball - Bicycle rentals - Full-service spa - Gym - Indoor pool - Outdoor pool - Piano - Pilates classes - Sauna - Scooter/moped rentals - Steam room - Tennis lessons - TV in common areas - Volleyball - Yoga classes ### Family friendly - Indoor pool - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business centre - Computer station - Conference centre - Meeting rooms ### Outdoors - Garden - Pool umbrellas - Rooftop terrace ### Full-service spa - 12 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hydrotherapy - Massage - Mud bath - Sauna - Spa open daily - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 2 buildings - 3 floors - Built in 2003 - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Deep soaking bathtub - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - 24-hour room service - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board on request - Laptop-compatible safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The property is closed between 11 March and 31 October. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of UYU 500 per pet, per night Welcoming dogs and cats only 1 total (up to 20 kg per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for UYU 2900.0 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be asked to pay the following charges at the property: Uruguay value-added tax (VAT) at 10%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Uruguay. Note that if you are a resident of Uruguay and your stay is between 15 November to the day after Easter, you will be asked to pay VAT. For any stays outside these dates, you are exempt from VAT. We have included all charges provided to us by the property. ### Optional extras - Pet fee: UYU 500 per pet, per night - Rollaway bed fee: UYU 2900.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Children under 16 years old are not allowed in the spa without adult supervision ### Property is also known as Casino Mantra Mantra Casino Mantra Resort Punta Este Resort Mantra Resort Spa Casino Punta Del Este Mantra Spa Casino Mantra Spa Casino Punta Del Este Mantra Spa Resort Casino Resort Mantra Punta del Este Resort Spa Mantra Resort Spa Casino Punta Este & Punta Este Punta del Este Resort Spa Punta del Este Resort & Spa Resort Punta del Este Resort & Spa Punta del Este Punta del Este Resort & Spa Resort Punta del Este ## Frequently asked questions ### Does Punta del Este Resort & Spa have a pool? ### Is Punta del Este Resort & Spa pet-friendly? ### How much is parking at Punta del Este Resort & Spa? ### What time is check-in at Punta del Este Resort & Spa? ### What time is check-out at Punta del Este Resort & Spa? ### Where is Punta del Este Resort & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Punta del Este Resort & Spa Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.4 Location ### 9.0 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 91 8 - Good 36 6 - Okay 10 4 - Poor 6 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### GERMAN 11 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort El personal fue súper amable. ##### GERMAN Stayed 3 nights in Dec 2019 ### 10/10 Excellent #### Juan, Buenos aires 14 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This our second stay. The property is getting better year after year. It is wonderfull property in a very nice place as Punta del este ##### Juan Stayed 5 nights in Feb 2020 ### 6/10 Okay #### Daniel, Montevideo 11 Feb 2020 Liked: Cleanliness, staff & service La limpieza del hotel muy buena, el servicio de desayuno muy mal organizado no hay suficientes mesas y nadie que organizace la entrega cuando llegas, estuve mas de 30min esperando y todo el que llegaba tomaba las mesas sin control. El restaurante es invasivo en su servicio de atención en la noche ##### Daniel Stayed 2 nights in Feb 2020 ### 8/10 Good #### Verified traveller 7 Feb 2020 Liked: Cleanliness, staff & service The hotel is very nice but the rooms are old, the location of the hotel makes that you have to go everywhere in a taxi or your car ##### Verified traveller Stayed 4 nights in Jan 2020 ### 10/10 Excellent #### ELIE 11 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buena experiencia Muy buen servicio ##### ELIE Stayed 3 nights in Jan 2020 ### 8/10 Good #### Germán 24 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Espero volver pronto... Excelente ubicación,Personal muy amable, y buen desayuno ##### Germán Stayed 1 night in Dec 2019 ### 10/10 Excellent #### sandy 15 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay in Punta de Este...loved it!!! Resort was beautiful! Service great! Breakfast buffet was amazing! ##### sandy Stayed 3 nights in Mar 2019 ### 10/10 Excellent #### luis german 25 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Todo exelente Todo exelente ##### luis german Stayed 3 nights in Feb 2019 ### 10/10 Excellent #### Eric 20 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice resort with a great pool. The room and lobby were clean and modern. The pool is magnificent. It’s very large and the water quality was very good (I take care of pools for our vacation rentals and so I pay attention to water quality). The breakfast was quite nice. You can eat breakfast by the pool in the shade. The service was friendly at all levels. The resort is located in a residential neighborhood with nice houses. It is about 1/2 km from the beach, and about 3-4 km from restaurants via a nice sidewalk. ##### Eric Stayed 2 nights in Feb 2019 ### 10/10 Excellent #### Carolina 20 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amei! Hotel com estrutura ótima, tanto interna quanto na praia, café da manhã delicioso e funcionários extremamente pró ativos e atenciosos. Amei. Fica perto da muvuca da Barra, mas longe do centro. Se estiver de carro perfeito. ##### Carolina Stayed 7 nights in Jan 2019 ### 8/10 Good #### Verified traveller 26 Nov 2018 Muy conforme con todos, comentario personal: falta de higiene en la piscina interior, pero conforme con el establecimiento y el servicio ##### Verified traveller Stayed 1 night in Nov 2018 ### 8/10 Good #### Alejandra 26 Nov 2018 Muy buen ##### Alejandra Stayed 2 nights in Nov 2018 ### 4/10 Poor #### Guillermo, CDMX 9 Apr 2018 Disliked: Cleanliness, property conditions & facilities, room comfort #### Hotel lejos de todo Evaluación General: - No regresaría. El hotel está lejos del centro sin mucha actividad al rededor ni dentro del hotel. - Se catalogan como 5 estrellas, pero en un esquema global sería solo 4 estrellas cuando mucho. Necesitan que la gerencia salga a paises de primer mundo para entender lo que categoría 5 estrellas significa. Para Uruguay que está bastante rezagado en desarrollo, creo está ok llamarle 5 estrellas. Check in: - Es ‪a las 3pm‬. Si llegas antes porque volaste overnight la noche anterior, puedes pagar 120usd para hacer early check in. Si no quieres pagar, te esperas hasta ‪las 3pm‬. Atención: - En general los empleados son súper lindos y atentos. La única excepción es la señorita YY de recpcion que parece que atiende una caja de banco donde para ella todo es una transacción y no una experiencia para sus clientes. WiFi: -Incluido, aunque no sirve. Entonces, si no tienes chip para datos, no tendrás internet nunca. Desayuno: - Solo hay un restaurante en el hotel. No tiene un menú muy amplio pero no está mal. - En las mañanas, si quieres un omelette, tienes q esperar 30min porque solo hay una persona haciendo omelette para todo el hotel. Habitación: - En general normal. Un tanto vieja. La secadora de cabello que teníamos estaba rota y ya no funcionaba bien. Reemplazaron por una nueva igual de vieja y pegada con tape. - El WC no funcionaba bien, pero lo arreglaron rápidos. - Los acabados del baño son de lujo en mármol, aunque ya están un tanto viejos. ##### Guillermo Stayed 3 nights in Mar 2018 ### 4/10 Poor #### Adolfo, Argentina 3 Apr 2018 Disliked: Cleanliness #### Nice hotel but a bit old and bad conserved my first impression was quiet good, that was until i arrived at my bedroom where i found the air condioner where in bad shape. i had 3 terrible nights dealing with hotel staff because of the issue with the air pollution witch i am allergic by the way, breakfast was okey, but the music at the pool area (where i had my breakfast) was too hight for my taste . the hotel seems to have lost its category and i would not for any chance call it a 5 stars any more. response to several issues was handle unprofessionally for what i am used to. ##### Adolfo Stayed 4 nights in Mar 2018 ### 8/10 Good #### Verified traveller 2 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Poor dj'ing skills, but friendly kids club Our kids enjoyed the Kids Club and the pool. Staff was friendly. The restaurant is expensive and could do with an upgraded menu. Main issue the music played in the pool area. Both days for lunch the music was loud electronic music, not relaxing. ##### Verified traveller ### 6/10 Okay #### luiz, sao paulo 20 Mar 2018 Liked: Staff & service, room comfort Disliked: Property conditions & facilities #### Hotel decadente já teve sua época áurea no passado As instalações antigas goteiras por toda parte a falta do cassino tira a vida do hotel café da manhã regular mas a grande decepção é o spa Bem montado sem nenhum atendente aparente quando se pedia um horário para massagem não havia apesar do preço Us 130 por 80 minutos a resposta só temos uma massagista A localização é terrível longe de tudo dos bons restaurantesdo Cassino etc ##### luiz Stayed 2 nights in Mar 2018 ### 10/10 Excellent #### Verified traveller 19 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### FAR FE Amazing facility ##### Verified traveller Stayed 1 night in Mar 2018 ### 10/10 Excellent #### Verified traveller 4 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gorgeous hotel and amazing staff The hotel is lovely and my hotel room was large with a great balcony overlooking the pool. The staff were the most helpful hotel staff of anywhere I've stayed in my life! They booked me for a wine tour at Alto de la Ballena. It was incredible! Better wine than I had in Mendoza! Only down side to the hotel is you need to get a taxi or rent a car if you want to go to the main beach area with the hand statue. The beach near the hotel has better waves for surfing but the sand isn't as good. The spa at the hotel has incredible massages. ##### Verified traveller Stayed 4 nights in Feb 2018 ### 8/10 Good #### Gabriel 9 Feb 2018 Liked: Staff & service, property conditions & facilities, room comfort #### Un buen hotel para relax. Hermoso hotel con Spa. Pileta cubierta y descubierta excelente Esta en la barra un poco lejos de todo así q es importante ir con auto ##### Gabriel Stayed 4 nights in Feb 2018 ### 2/10 Terrible #### Pedro 15 Jan 2018 Disliked: Staff & service, property conditions & facilities, room comfort #### Lamentable!! Lamentable!! Tiene el aspecto de hotel fundido. Descuidado. Y al momento del chek in, llegué en hora , tuve que esperar más de una hora. Personal muy escaso , ( en número) . Falta de mantenimiento ( ej pintura ) . Una muy mala experiencia. ##### Pedro Stayed 3 nights in Jan 2018 ### 8/10 Good #### Verified traveller 6 Jan 2018 Liked: Property conditions & facilities, room comfort Disliked: Staff & service Hotel tem boa localização e conta com boas instalações (especialmente a piscina). O serviço de praia também merece destaque. Mas o serviço (em especial do restaurante e de limpeza) deixa a desejar. Em primeiro lugar, pela lentidão dos funcionários. Tudo é muito demorado. No meu caso, estava em um quarto com três pessoas e durante toda a semana em que fiquei lá deixavam toalhas somente para duas pessoas no quarto (e todos os dias eu precisava pedir a terceira). Além disso, houve dias em que retornava da praia ou da piscina no meio da tarde e o quarto ainda não havia sido limpo e organizado. Para completar, no dia do meu check-out não havia funcionários para ajudar a carregar as malas do quarto até a recepção (sendo que há uma distância considerável, além da diferença de andares). ##### Verified traveller Stayed 6 nights in Dec 2017 ### 10/10 Excellent #### Verified traveller 15 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Definitely will return for comfort and cleanliness Everything was just the way we expected it would be for a 4.5 star hotel. Exceptionally clean and comfortable. Only two issues, all the staff were polite and respectful but somehow cold ( front desk and waiters). The housekeeper was the friendliest person we had interaction with. Other issue ( if you may call it that) was at breakfast, there was never any eggs available! The chafing dish for bacon and sausage was full but the one for eggs always empty ( not out of stuck, but never put any in kind of empty)! We had breakfast three days and was always empty. On a positive note the wifi was really good. ##### Verified traveller Stayed 3 nights in Dec 2017 ### 6/10 Okay #### Verified traveller 1 Dec 2017 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Old hotel and appliances. Had many issues with internet (had to go somewhere else to work due to all the problems). ##### Verified traveller Stayed 4 nights in Nov 2017 ### 6/10 Okay #### Sebastien 14 Nov 2017 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Needs some refurbishment The resort clearly needs an update. In addition the wifi was out the entire length of our stay. Friendly staff and nice large rooms with nice bedding. ##### Sebastien Stayed 2 nights in Nov 2017 ### 8/10 Good #### Michelle, RJ 22 Mar 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Passamos apenas uma noite no hotel mas fomos muito bem recebidos. O quarto é excelente, limpo, amplo e aconchegante. banheiro também é grande e limpo. café da manhã farto e variado. academia completa piscina grande e tem bastante acomodação ao redor de espreguiçadeira ##### Michelle ---