Title: Hotel Ilaia Reviews, Deals & Photos 2026 - Expedia.co.uk

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# Hotel Ilaia

Travelers find the ideal balance of comfort and convenience at this centrally located hotel where the attentive staff creates a welcoming atmosphere

## Photo gallery for Hotel Ilaia

![Exterior - Hotel Ilaia (Punta Arenas)](https://images.trvl-media.com/lodging/41000000/40160000/40154200/40154145/ed721c4a.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Interior - Hotel Ilaia (Punta Arenas)](https://images.trvl-media.com/lodging/41000000/40160000/40154200/40154145/f276dc0d.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Standard Double or Twin Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets - Hotel Ilaia (Punta Arenas)](https://images.trvl-media.com/lodging/41000000/40160000/40154200/40154145/8ae292fb.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Interior - Hotel Ilaia (Punta Arenas)](https://images.trvl-media.com/lodging/41000000/40160000/40154200/40154145/w958h714x2y0-a2c078df.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Living area - Hotel Ilaia (Punta Arenas)](https://images.trvl-media.com/lodging/41000000/40160000/40154200/40154145/7dd59dd3.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

In downtown Ilaia, Hotel Ilaia offers thoughtful service and practical amenities. Enjoy a full breakfast, WiFi, and a smoke-free environment. Extended parking and dry cleaning/laundry services are available. The helpful staff consistently earns positive reviews.

## Reviews

9.8

Exceptional

## Popular amenities

- All-inclusive
- Parking included
- Free Wi-Fi
- Laundry room
- Housekeeping

£111

11 Feb - 12 Feb

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## Room options

All rooms

2 beds

3+ beds

1 bed

Showing 5 of 5 rooms

### View all photos for Standard Double or Twin Room

![Standard Double or Twin Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/41000000/40160000/40154200/40154145/8ae292fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Double or Twin Room

9.8

Exceptional

8 reviews

### Highlights

Heating 

Blackout curtains 

Rainfall showerhead 

Hairdryer 

Private bathroom 

Daily housekeeping 

- 127 sq ft
- Sleeps 2
- 2 Single Beds

### View all photos for Superior Double or Twin Room

![Superior Double or Twin Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/41000000/40160000/40154200/40154145/9e4f20d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Superior Double or Twin Room

10.0

Exceptional

2 reviews

### Highlights

Heating 

Blackout curtains 

Rainfall showerhead 

Hairdryer 

Private bathroom 

Wardrobe 

Daily housekeeping 

- 172 sq ft
- Sleeps 2
- 2 Single Beds

### View all photos for Standard Triple Room

![Standard Triple Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/41000000/40160000/40154200/40154145/b1d0222f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Triple Room

### Highlights

Heating 

Blackout curtains 

Rainfall showerhead 

Hairdryer 

Private bathroom 

Daily housekeeping 

- Sleeps 3
- 3 Single Beds

### View all photos for Basic Double Room

![Basic Double Room | In-room dining](https://images.trvl-media.com/lodging/41000000/40160000/40154200/40154145/ba708794.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Basic Double Room

9.2

Wonderful

7 reviews

### Highlights

Heating 

Blackout curtains 

Rainfall showerhead 

Hairdryer 

Daily housekeeping 

- Sleeps 2
- 1 Queen Bed

### Family Quadruple Room

### Highlights

Heating 

Blackout curtains 

Rainfall showerhead 

Hairdryer 

Daily housekeeping 

- City view
- Sleeps 5
- 3 Single Beds and 1 Queen Bed

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## About the area

Punta Arenas is home to Hotel Ilaia. Maggiorino Borgatello Museum and Museo Regional Magallanes are cultural highlights, and some of the area's attractions include Museo Naval y Maritimo and Nao Victoria Museum. [Visit our Punta Arenas travel guide](https://www.expedia.co.uk/Punta-Arenas.dx2904)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-53.15674%2C-70.91132&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=m9ZmBPMruZsBbtqpjo0UXVkR908=)

351 Capitán Ignacio Carrera Pinto, Punta Arenas, Región de Magallanes

### What's nearby

- ![Mirador Cerro de la Cruz, Punta Arenas, Chile](https://images.trvl-media.com/place/553248621532374461/4904d09b-22d6-4dff-b188-8c33df98c7fb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Cerro la Cruz Viewpoint  
7 min walk \- 0.4 miles
- ![Palacio Sara Braun featuring heritage elements](https://images.trvl-media.com/place/6101482/36139b80-9c16-47dd-8e3c-d54b3276f633.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Palacio Sara Braun  
11 min walk \- 0.6 miles
- ![Plaza Munoz Gamero featuring a park](https://images.trvl-media.com/place/6101480/09e04e53-3dd8-4b1e-9234-8cb910e5ad25.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Plaza Munoz Gamero  
12 min walk \- 0.7 miles
- ![Aerial Drone Fly Above City of Punta Arenas Chile, Panoramic Cityscape in Summer Clear Sky, Ocean, Beautiful Port Town in Patagonia](https://images.trvl-media.com/place/553248621558928132/541996fb-513b-408d-8bf9-1293016622e9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Port of Punta Arenas  
16 min walk \- 0.9 miles
- Museo Regional Magallanes  
11 min walk \- 0.6 miles

### Getting around

- Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.)  
30 min drive

### Restaurants

- Birra! Cerveza & Buena Mesa  
8 min walk
- Hotel La Yegua Loca  
7 min walk
- Cafe 1900  
6 min walk
- La Yegua Loca  
7 min walk
- Café Sarmiento  
6 min walk

## About this property

### Hotel Ilaia

Property highlights 

 Hotel Ilaia provides amenities, such as free full breakfast and dry cleaning/laundry services. Guests can connect to free in-room WiFi. 

Other perks include: 

- Free self-parking
- Smoke-free property, a 24-hour front desk and luggage storage
- Guest reviews give top marks for the helpful staff

Room features 

All guest rooms at Hotel Ilaia have amenities, such as free WiFi. 

Other amenities include: 

- Rainfall showers, hairdryers and shampoo
- Heating and daily housekeeping

### All-inclusive details

All-inclusive room rates at Hotel Ilaia are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). 

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## Property amenities

### Internet

- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi

### Parking and transport

- Free self parking on site
- Limited on-site self parking
- Onsite parking options include a carport

### Food and drink

- Free full breakfast available daily 7:30 AM to 11:00 AM

### Conveniences

- 24-hour front desk
- Luggage storage

### Guest services

- Dry cleaning/laundry service
- Housekeeping (daily)

### More

- Smoke-free property

## Room amenities

### Bedroom

- Bedsheets provided
- Blackout drapes

### Bathroom

- Hair dryer
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided

### More

- Heating
- Iron/ironing board on request

## Policies

### Check-in

Check-in start time: noon; check-in end time: anytime 

Minimum check-in age - 18 

### Check-out

Check-out before 11:00 AM

### Special check-in instructions

Front desk staff will greet guests on arrival at the property 

Information provided by the property may be translated using automated translation tools 

### Access methods

Staffed front desk

### Pets

Pets not allowed

### Children and extra beds

Children are welcome

Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

### Payment types at the property

## Important information

### You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. 

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges 

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash 

Cashless transactions are available 

Safety features at this property include a fire extinguisher and a first aid kit 

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

### Property is also known as

Hotel ILAIA Hotel

Hotel ILAIA Punta Arenas

Hotel ILAIA Hotel Punta Arenas

## Frequently asked questions

### Is Hotel Ilaia pet-friendly?

### How much does it cost to stay at Hotel Ilaia?

### How much is parking at Hotel Ilaia?

### What time is check-in at Hotel Ilaia?

### What time is check-out at Hotel Ilaia?

### Are there all-inclusive benefits at Hotel Ilaia?

### Where is Hotel Ilaia located?

## Have a question?

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## Reviews

## Hotel Ilaia Reviews

9.8

### Exceptional

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines)

### 10

Cleanliness

### 9.2

Amenities

### 10

Staff & service

### 9.6

Property conditions & facilities

10 - Excellent

68

8 - Good

7

6 - Okay

4

4 - Poor

0

2 - Terrible

0

## Reviews

### 10/10 Excellent

#### David

26 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Staff was amazingly responsive 

##### David

Stayed 4 nights in Jan 2026

### 10/10 Excellent

#### Robert

13 Dec 2025

Liked: Cleanliness, property conditions & facilities

Nice, clean hotel that seems like staying with family. Everyone was extremely helpful. 

##### Robert

Stayed 2 nights in Nov 2025

### 10/10 Excellent

#### Carey

4 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Everything - staff and help with dinner etc was excellent - tea available alll day was nice - the room was perfect and we enjoyed the loft to relax! Thank you to everyone there 

##### Carey

Stayed 2 nights in Jan 2026

### 10/10 Excellent

#### Rhonda

13 Nov 2025

Liked: Cleanliness, staff & service, property conditions & facilities

What a great calm and peaceful place to stay! The owner was a lovely woman that helped in any way she could to make me feel at home. The hotel was very comfy and accommodating. Loved the top room to relax!

##### Rhonda

Stayed 3 nights in Nov 2025

### 10/10 Excellent

#### Verified traveller

10 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location - great staff

##### Verified traveller

Stayed 1 night in Jan 2024

### 10/10 Excellent

#### Nadiya

29 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Nice simple aesthetic, lovely staff, GREAT breakfast. Grab and go food options were very helpful given our late arrival. 

##### Nadiya

Stayed 2 nights in Mar 2025

### 10/10 Excellent

#### Javad

25 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Wonderful little hotel and extremely friendly and attentive staff. We enjoyed our stay and would stay again.

##### Javad

Stayed 2 nights in Dec 2023

### 10/10 Excellent

#### Parul

4 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful boutique hotel in good location. Large comfortable rooms. Excellent service and wonderful vegan breakfast included.

##### Parul

Stayed 3 nights in Mar 2025

### 10/10 Excellent

#### Simon

18 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel, friendly and helpful staff. The sunroom that offers a panoramic view of Punta Arenas is great!

##### Simon

Stayed 1 night in Dec 2024

### 10/10 Excellent

#### Verified traveller

29 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Great stay!

The hotel was amazing. Made us feel special. Helped us make dinner reservations and the breakfast was incredible. Perfect for a stay over.

##### Verified traveller

Stayed 1 night in Jan 2025

### 10/10 Excellent

#### Allison

17 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very cute hotel well located in the city. A delicious breakfast was included with your stay. Would highly recommend!! 

##### Allison

Stayed 2 nights in Jan 2025

### 10/10 Excellent

#### Alvin

4 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Excellent stay in Punta Arenas

The staff was friendly and helpful. The room was very comfortable and bright. The location is great for seeing local sights.

##### Alvin

Stayed 1 night in Jan 2025

### 8/10 Good

#### Alberto

3 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It waa a good ecperi3ence and also the service by staff was extraordinary, the food and breakfast were great and some limited choices for other restaurants in the area but overall was a great experience.

##### Alberto

Stayed 4 nights in Jan 2025

### 10/10 Excellent

#### Yann

17 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Cool little hotel 

Wonderful little place with genuinely friendly staff. Cool viewing deck at top

##### Yann

Stayed 1 night in Mar 2025

### 10/10 Excellent

#### Beth

5 Dec 2024

Liked: Staff & service, property conditions & facilities

Very friendly staff. Juanita’s breakfast was fresh, healthy and delicious. 

##### Beth

Stayed 2 nights in Dec 2024

### 10/10 Excellent

#### Whitney

26 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely stay. Rooms were clean, staff extremely friendly and helpful. The rooftop terrace was a wonderful place to sit in the afternoon and see across the city. 

##### Whitney

Stayed 1 night in Mar 2024

### 10/10 Excellent

#### Scott

22 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful and helpful staff. Lovely room. View balcony great! 

##### Scott

Stayed 3 nights in Jan 2025

### 8/10 Good

#### Mary

31 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The staff was wonderful. Breakfast was delicious 

##### Mary

Stayed 1 night in Mar 2024

### 10/10 Excellent

#### shin

20 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel staffers are very kind and professional .room was clean and quiet and warm. 

##### shin

Stayed 2 nights in Feb 2024

### 10/10 Excellent

#### George

18 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location. Easy walk to casino and grocery store. Lots of nice restaurants within walking distance. Easy to flag a cab if needed 

##### George

Stayed 3 nights in Feb 2025

### 10/10 Excellent

#### Paul

5 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Small, quiet hotel well situated for foot access to the town. Clean and comfortable with a nice, but unusually, served (not buffet) breakfast. 24 hour availability of hot drinks appreciated. 

##### Paul

Stayed 1 night in Nov 2024

### 10/10 Excellent

#### Robert

1 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Dr. Bob

Just a nice small friendly hotel. Upstairs sun room is terrific! Location is walkable to center of town. 

##### Robert

Stayed 1 night in Jan 2025

### 10/10 Excellent

#### Mark

9 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff is friendly, helpful and sincere. 

##### Mark

Stayed 1 night in Mar 2024

### 10/10 Excellent

#### Christina

17 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great boutique hotel with a warm and welcoming staff and management! The hotel arranged for a cab to and from the bus station and made my daughter feel safe and comfortable during her stay. The breakfast was amazing, fresh and plentiful! 

##### Christina

Stayed 1 night in Dec 2023

### 10/10 Excellent

#### Vanessa

3 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Highly recommend staying here if you love that homey feel and like you are with family. Truly loved the whole place from the set up to the lovely and kind staff. Everyone was welcoming and helpful. We liked that it was a short walk to town but not directly in the middle of the hustle and bustle of town. I would definitely stay here again. 

##### Vanessa

Stayed 2 nights in Nov 2024

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