Pulau Kerengga

The breakfast options were quite limited, and food items were frequently not replenished unless specifically requested by guests. To make matters worse, the coffee machine was out of order, with management attributing it to peak season wear — an excuse that falls short of the standards expected at this level. Overall, the property does not quite live up to its 4-star rating. The one saving grace is its convenient location. For those seeking a genuinely superior experience, The Chateau nearby is a far better alternative and truly delivers on a 5-star promise.

1. Toilet should have soft closure 2. Guider for birdwatcher and nature walk are good but can do better. For birdwatch, should bring the guest to the kayak area where more exclusive bird hang around and not lobby and dinning. Nature walk is quite nice but need a bit more training. For both, best i suggest give a guideline on topic to show and say. And if possible collect or take picture for animal evidence like bird feathers, otter walk around the estate, snake skin.

We had a great experience at the hotel, the breakfast selection was great, loved the activities, beautiful beach. The bedrooms were spacious for our family of five. The kids enjoyed it tremendously. The only complaints we have were that the kids pool were closed the second day we were there, but we were still able to swim in the larger pool. And the larger pool was a little deep for shorties like me, I was not able to stand with my little one while helping him swim as it was too deep for a 5’2”. I do wish it had been less deep, but other than that, we loved our vacation!