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Reviews of Sun Island

2.5 out of 5
Sun Island
Av. Antonio Gil y Petreles, junto al Ministerio de Turismo, Puerto Villamil, Galapagos

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 9 reviews" "
Rating 8 - Good. 3 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

4.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

David, New Jersey

Travelled with partner
Disliked: Amenities
It was a basic as it gets and very disappointing! I was scared to death b/c the shower didn't work at all for 2 or 3 minutes until the water started trickling out. It needs major updating in the bathroom. We were laughing b/c so many are so fat they would not even fit in the room or especially th bathroom! No Lie! They also closed at noon. No desk shrive or anything. U cannot even go on a tour b/c if it s a day your leaving later in the day you have no where to leave your luggage! really weird and unacceptable!
Stayed 1 night in Jul 2019
Response from Servicios habitación Zayapa on 9 Jul 2019
We respect your opinion however the room is comfortable and if there is a desk, on the luggage you and your wife Lourdes left the suitcase at the reception and took the number to be able to provide better care. They were offered a welcome service and they were always asked if they were ok with the rating or the service for which you indicated yes. We greatly regret the perception of the service and the room from which you chose that has not been to your liking, our services are displayed on the Expedia platform.

2/10 Terrible

Verified traveller

Disliked: Staff & service
Hotel cancelled less then 24 hours
Booked this 2 days in advance. Got contact from hotel stating that by room is not available and not other rooms available. No other options were offered. Asked for alternatives myself, was recommended some hostel which is not even on Expedia. Quite dissapointed.
Stayed 2 nights in May 2018

8/10 Good

Nancy, Redding CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was centrally located, breakfast was very good and staff was helpful.
Stayed 3 nights in Feb 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alex, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cozy hotel, very close to beach.
The owner greeted us with a smile and gave us a very good summary of the island and the activites. The room was very clean and very pretty, with a good view over the town center and the ocean. We had a beautiful trip.

8/10 Good

yvonne, birmingham england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with lovely friendly staff
This is a nice hotel which has all the amenities you require. We stayed here a week and had a lovely time. Its right on the main road and overlooks the sea. Very comfortable with air conditioning and a ceiling fan too. There is a fridge which was replenished with water every day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% recomendado
La atención excelente, el desayuno deberían mejorar pero en general todo muy bien.
Stayed 3 nights in Jun 2017

10/10 Excellent

Victoria , Tucuman, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel muy cerca de la playa y del centro
Tuvimos una excelente experiencia. Johny y Josue nos atendieron de manera excelente. La habitacion era muy confortable, limpisima. Muy buena ubicacion. Josue se encargaba de tener siempre agua lista para nosotros. Pasamos unos hermosos dias y sin duda volveriamos al hotel. Josue nos ayudo a escojer laa excursiones y nos hizo reservas.