Puerto Viejo Beach

The rooms were comfortable, and staff was helpful.

The staff is very friendly and helpful. We traveled with two other couples. The rooms look nothing like the pictures. Our room (201) needed serious updating and fixing. The toilet ran all the time and could not be stopped. We barely had enough hot water for one quick shower let alone two. The couch was horrible there was no cushion you had to have help getting out of it. The balcony was nice but no furniture out there so it did no good. The hotel said they had laundry facilities (which is why we choose it - they did not). Our friend's rooms did not have these issues and one even had a washer in it so we all used that one. The bed was comfortable.

Stayed for one night between transport to Argentina. Staff were great, room was big, bed was comfy. Bathroom a little cozy, but fine. Great location for getting around Providencia.