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"Liked how close it was to everything, especially the beach and restaurants since the all inclusive was not good. The beds were SUPER uncomfortable, rock hard is more like it. Seems like an older hotel so it wasn’t too clean."

"The breakfast buffet was excellent and included in the room rate. The staff were friendly, helpful and did a great job. The hotel was clean and well maintaned."

"Everything was good We had a shower drain. Clogged bathroom door didn't close And in the bar pool area i got stung by a bee At the end of the vacation we call the bell boy to pick up our luggage i tip $5.00 when he picked them an another $5.00 when he was supposed to put then in the taxi but he just walk away and left them for me to loan them I didn't get he's name but he has curly hair and was sent at around 10:45 to my room 2215 on 05/15/2026 But he was the only bad apple"

"Great place to relax for very reasonable price."

"Been here multiple times and will be back in January for 10 days.Started off to rocky start because of an error on my part or expedia which ever it is was but whatever. But the staff I cannot say enough of how they just know how to make it all better. My most memorable moment was when Sandra that cleaned my room every day there. I got very ill for like a day and a half and she came to clean my room and I said please tomorrow. No problem. 2 days later I felt better and put my room together as much as I could cause I dont like to be messy at home or away. I had a bag of like 15 bottles of water and electrolytes that I drank cause thats what I do when i dont feel good. Sandra came to check on me to see if I was okay and needed more water or anything before her day off the next day! WOW moment for me as I am a traveler and have never had someone check on me like that. If she is a Mother or not she made me feel awwww. Ill never forget that and will stay at los arcos for now on. Also the fun bartender I'm sorry I don't remember your name but always great music and smiling and just getting the party started. In January I will get his name and write another. To all the servers bartenders in the restaurant and on the beach or by the pool and the rest of the staff the same. Thank you! Already on the flight home looking forward to coming back. Muchos gracious to all. "

"Excellent food, staff, and CLUB ROOM amenities. Although only visible from nearby hotel, Rear facade is in serious need of maintenance."

"Great place with a view "

"The staff was excellent "

"Great place "