Puerto Serrano Holidays from £221

absolutely beautiful. the history, the views, the pool, everything was wonderful.

Hotel hermoso e impecablemente limpio. Desde la llegada te reciben con una copa de vino o cava, frutas, dulces...la habitacion super linda, con los mas apreciados detalles para una estancia excepcional, desde... batas de baño hasta regalos como osito de peluche, agenda de gran tamaño,chocolates, gominolas una bolsa de tela. El servicio tambien estuvo al mas alto nivel. Las chicas de la recepcion, las 2 que nos atendieron muy explicativas y una mencion especial a Veronica, la señora encargada de la limpieza quien derrocho profesionalismo y empatia, cuando le dijimos que debiamos manejar bastante de regreso, nos ofrecio 2 botellitas de agua para el camino, un gesto que agradecemos y da la medida de como ellos cuidan a sus clientes. Sin dudas... este sera nuestro hotel en Cadiz de ahora en adelante..porque vamos a regresar con toda la familia muy pronto.

I found everything to be really very good. The hotel is quite old and this is evident in the installations such as the bathrooms. Whilst everywhere is very clean, wear and tear is clearly evident. The staff are excellent and the attention given was always excellent.

The hotel was really nice and in the best location. The swimming pool in the roof terrace is expectacular and it was very nice and quiet to relax. There were no umbrellas by the sunbeds so it could get too sunny at times. My only problem with the property and something to be aware of is that we booked a room for 2 adults and 1 child (9 years old) and we got a room with only 2 single beds. We had to upgrade to a family room with 2 double beds but this couldn't be done the first night (so we didn't sleep much). We had to pay 20 euros per night for the upgrade. Apparently this is something in the reservation but there was nothing refering to only 2 beds in the confirmation. Apparently they allow children up to 12 years old so just double check.