Puerto Plata Hotel Guide - Spa Hotels in Puerto Plata, Dominican Republic

Amazing Hotel and staff.Casa Colonial is not cheap and is not All Inclusive Hotel. But it's the best hotel in Puerto Plata. My wife and I always stay in Casa Colonial because of their great customer service and top notch rooms. They set the standards for all the other hotels in the area. This hotel in not for young people unless you are a young entrepreneur. It's quiet and peaceful. I enjoy staying here because the way they treat my wife.They know if my wife is happy with her stay i'm happy as well. The reason why i pay top dollar is not to show off but simply because i want the best for my wife, Best Customer Service, Best Food, Best Staff. I want my wife to be pampered with great customer service from the welcoming drink to thank again for staying with us. If you guys notice there is not a lot of pictures of Casa Colonial online because people like us are too busy being pampered and enjoying our stay. Time flies when you are having fun. I could go on and on but let me just finish with this " if you value amazing customer service, safety, luxuries rooms and tours Casa Colonial is it"

This was my second stay here in 3 months ,I love this place it's clean quiet ,beautiful rooms beautiful scenery close to food and bars it's a great place for vacation. I had a upgraded room this time and I liked it a little better , the pool the Kite surfing all pluses for this hotel,there's a spa workout room and very nice restaurant Also but the view from poolside is spectacular. take a stroll down the beach to other restaurants and bars you will love it here.

The Palace didn't start as a luxury hotel but rather a private residence. But now it is open to the public to get a glimpse of what it must be like to live like royalty! The location is ideal. The Cliff House is literally built into the ocean-side cliff. The main building (The Palace) is set back across wonderful landscaping and terraced walkways with fantastic views. A third building (the guesthouse) has 4 guest rooms as well. This is an ideal location for a relaxing and private vacation. Meals are set out by the staff on the back porch which receives a wonderful breeze all day. Other covered porches and gazebos offer relief from the sun when needed. The pool is comfortable and refreshing. Local wildlife includes resident chickens and peacocks. However, all of these amazing facilities pale in comparison to the tremendous staff whose only mission seems to be to pamper you and make you feel like you are the only guests in the hotel. To be fair, on two nights, we were. But the morning, afternoon, and evening staff were attentive, courteous, helpful, polite and right there whenever they were needed. The service is truly world-class--unmatched at all but the most exclusive luxury international hotels. Details: Location on the ocean, not as some Google Maps put it in Rio San Juan. Look for the kidney-shaped pool. ATM available in town; staff will give you a ride. Get a ride from airport thru the hotel to save hassle; meal plan available at hotel too.

After 1st day and 3 moves into different rooms, our vacation was GREAT!!! We were compensated and the remainder of our vacation was awesome. Will go again.

Love the place, great food, people. Bathroom needs repair.

Good experience, walk to the beach, good food, nice people that work there, overall good vacation.

Very good, its was a wonderfull hotel, the dinner, breakfast, snack and lunch was great.

Magnificent location and view, staff are very friendly and welcoming , beach is very quite and clean, prices are very reasonable,they have a very nice bar on the beach which is perfect for a nice beach party, i will definitely come back again.