Title: El Refugio de la Cuenca Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # El Refugio de la Cuenca Riverside apartment with spa services and 24-hour front desk ## Photo gallery for El Refugio de la Cuenca ![Front of property - El Refugio de la Cuenca (Puerto Octay)](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581686/w4032h2982x0y42-2839027d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Comfort Apartment, Mountain View | Free WiFi - El Refugio de la Cuenca (Puerto Octay)](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581686/8fe718f6_edited_3c3e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Mini-fridge, microwave, stovetop, cookware/dishes/utensils - El Refugio de la Cuenca (Puerto Octay)](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581686/84cb1172.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Living area - El Refugio de la Cuenca (Puerto Octay)](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581686/bbbd3582.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free WiFi - El Refugio de la Cuenca (Puerto Octay)](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581686/54c621db_edited_9b47.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies El Refugio de la Cuenca provides amenities, such as a garden and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi. ## Popular amenities - Kitchen - Washing machine - Pet-friendly - Parking included - Free Wi-Fi - Spa £65 24 Dec - 25 Dec ## Room options ### Check availability for these dates Tonight [Dec 23 - Dec 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=114581686&PinnedHotelID=114581686&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=114581686&PinnedHotelID=114581686&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 24 - Dec 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=114581686&PinnedHotelID=114581686&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=114581686&PinnedHotelID=114581686&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=114581686&PinnedHotelID=114581686&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=114581686&PinnedHotelID=114581686&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=114581686&PinnedHotelID=114581686&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=114581686&PinnedHotelID=114581686&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Comfort Apartment, Mountain View ![Free WiFi](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581686/54c621db_edited_9b47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment, Mountain View ### Highlights Balcony or patio Separate dining area Heating Kitchen Mini-fridge Washing machine 3 bedrooms Microwave - 700 sq ft - 3 bedrooms - Mountain view - Sleeps 6 - 1 Queen Bed, 3 Large Single Beds and 2 Single Beds ### View all photos for Comfort Apartment, Mountain View ![Free WiFi](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581686/58b860fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment, Mountain View ### Highlights Balcony or patio Separate dining area Heating Kitchen Mini-fridge Washing machine Clothes dryer Separate bedroom - 624 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 1 Queen Bed, 1 Large Single Bed and 1 Single Bed ### View all photos for Comfort Apartment ![Free WiFi](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581686/54c621db_edited_9b47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment ### Highlights Balcony or patio Separate dining area Private hot tub Heating Kitchen Mini-fridge Washing machine Clothes dryer - 700 sq ft - 3 bedrooms - Sleeps 6 - 1 Queen Bed, 4 Large Single Beds and 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Octay-Hotels-El-Refugio-De-La-Cuenca.h114581686.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Octay-Hotels-El-Refugio-De-La-Cuenca.h114581686.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-41.08167%2C-72.63914&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5UHhAIup6I_vieP35WtDMwdqD-Y=) Hermanos Philippi SN, 266, Puerto Octay, Los Lagos, 5370000 #### What's nearby - Green Lagoon \- 21 min drive \- 12.8 miles - Osorno Volcano Peak \- 39 min drive \- 20.8 miles - Petrohue Falls \- 40 min drive \- 20.6 miles - Vicente Perez Rosales National Park \- 44 min drive \- 24.0 miles - Volcan Osorno Ski and Outdoors Center \- 47 min drive \- 21.3 miles #### Restaurants - ‪El Refugio De La Cuenca - ‬1 min walk - Mariajo - ‪Marjoaji - ‬10 min walk - ‪Block House Lodge - ‬4 min drive - ‪Rincón Trayen - ‬3 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### El Refugio de la Cuenca Riverside apartment with spa services and 24-hour front desk Spa services, dry cleaning and a 24-hour front desk are available at this apartment building. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, wedding services and a garden are on-site. Each apartment features free WiFi and a washing machine, plus a kitchen with a stovetop and a microwave. A balcony, a dining area and a shower are among the other amenities available to guests. El Refugio de la Cuenca offers 4 accommodations. Rooms open to balconies or patios. Accommodation at this 4-star apartment has kitchens with stovetops, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on a daily basis and hairdryers can be requested. The recreational activities listed below are available either on-site or nearby; fees may apply. Guests can pamper themselves by indulging in the on-site spa services. Services include massages. ## Similar properties ![Balcony](https://images.trvl-media.com/lodging/114000000/113940000/113938900/113938815/4b1a8ee2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Precioso depto en Puerto Varas Puerto Varas - Kitchen - Free Wi-Fi - Outdoor space - 24/7 front desk [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=113938815&PinnedHotelID=113938815&HadPinnedHotel=true®ionId=-1&adults=2) ![Cabaña Roble | Living room](https://images.trvl-media.com/lodging/42000000/41940000/41939300/41939273/041de1a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antuquelen Lodge Cabañas Frutillar - Pet-friendly - Parking included - Free Wi-Fi - Breakfast available £73 26 Dec - 27 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=41939273&PinnedHotelID=41939273&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/111000000/110790000/110784700/110784626/be98b058.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Campos de Frutillar Frutillar - 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Caja Los Andes Frutillar - Pool - Parking included - Restaurant - 24/7 front desk £62 29 Dec - 30 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=103309536&PinnedHotelID=103309536&HadPinnedHotel=true®ionId=-1&adults=2) ![Classic Cabin | Exterior](https://images.trvl-media.com/lodging/112000000/111890000/111885700/111885606/b7bb973f_edited_32c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Domos Frutillar Frutillar - Kitchen - Pet-friendly - Parking included - Free Wi-Fi 10 Exceptional 1 review £64 24 Dec - 25 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=111885606&PinnedHotelID=111885606&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/17000000/16550000/16540800/16540783/74b70d1e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cabañas Lago Azul Puerto Varas - Parking included - Free Wi-Fi - Breakfast available - Laundry room £71 24 Dec - 25 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=16540783&PinnedHotelID=16540783&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - Black sand beach (direct access) ### Pool/Spa - Massage - Spa services ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 0 metres - Street parking available - Free uncovered self parking on site - Limited on-site self parking ### Family friendly - Art supplies - Children's books - Children's dinnerware - Children's games - Musical instrument - Stroller - Trampoline ### Kitchen - Cookware, dishware, and utensils - Hob - Microwave - Mini-fridge ### Dining - Champagne service - Couples/private dining - Private picnics ### Bathroom - Hair dryer (on request) - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Communal living room - Separate dining area ### Entertainment - Games - TV in common areas ### Outdoor areas - Balcony/patio - Garden ### Laundry - Dry cleaning/laundry service - Washing machine ### Comfort - Heating ### Pets - Pet friendly - Fee: USD 15 per pet per stay - Service animals exempt from fees - One-time cleaning fee: USD 15 - Pet sitting services ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible restaurant ### Services and conveniences - 24-hour front desk - Daily housekeeping - Luggage storage - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Location highlights - In a national park - In a rural location - In a village - Near the boardwalk/promenade - On a river ### Things to do - Ecotours nearby - Fishing nearby - Free bicycles nearby - Hiking/biking trails nearby - Hunting nearby - Rock climbing nearby - Ziplining nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 4 units - Garden - Reception hall ## Policies ### Check-in Check-in start time: 2:30 PM; check-in end time: anytime ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests are recommended to download the property's whatsapp mobile app before check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk, key retrieval ### Pets Pets are allowed for an extra charge of USD 15 per pet, per stay, plus a one-off cleaning fee of USD 15 Service animals are welcome, and are exempt from fees Pet-sitting services are available ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cleaning fee: USD 20 per accommodation, per stay (varies based on the length of stay). - You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD). We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 15 per pet, per stay plus a one-off USD 15 cleaning fee - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Refugio La Cuenca Puerto Octay El Refugio de la Cuenca Apartment El Refugio de la Cuenca Puerto Octay El Refugio de la Cuenca Apartment Puerto Octay ## Frequently asked questions ### Is El Refugio de la Cuenca pet-friendly? ### How much does it cost to stay at El Refugio de la Cuenca? ### How much is parking at El Refugio de la Cuenca? ### What time is check-in at El Refugio de la Cuenca? ### What time is check-out at El Refugio de la Cuenca? ### Where is El Refugio de la Cuenca located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews 8.6 ### Excellent ---