Title: El Refugio de la Cuenca Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=114581686&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # El Refugio de la Cuenca ## Photo gallery for El Refugio de la Cuenca ![Comfort Apartment | Living area - El Refugio de la Cuenca (Puerto Octay)](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581686/44d0e9c4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Mini-fridge, microwave, stovetop, cookware/dishes/utensils - El Refugio de la Cuenca (Puerto Octay)](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581686/ce83a646.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Apartment, Mountain View | Free WiFi - El Refugio de la Cuenca (Puerto Octay)](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581686/8fe718f6_edited_3c3e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free WiFi - El Refugio de la Cuenca (Puerto Octay)](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581686/4fe342be_edited_e336.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Living area - El Refugio de la Cuenca (Puerto Octay)](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581686/bbbd3582.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies El Refugio de la Cuenca provides amenities, such as a garden and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi. ## Popular amenities - Kitchen - Washing machine - Pet-friendly - Parking included - Free Wi-Fi - Spa £44 9 Mar - 10 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=114581686&PinnedHotelID=114581686&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=114581686&PinnedHotelID=114581686&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=114581686&PinnedHotelID=114581686&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=114581686&PinnedHotelID=114581686&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=114581686&PinnedHotelID=114581686&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=114581686&PinnedHotelID=114581686&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=114581686&PinnedHotelID=114581686&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=114581686&PinnedHotelID=114581686&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for Comfort Apartment, Mountain View ![Free WiFi](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581686/54c621db_edited_9b47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment, Mountain View ### Highlights Balcony or patio Separate dining area Heating Kitchen Mini-fridge Washing machine 3 bedrooms Microwave - Mountain view - 700 sq ft - 3 bedrooms - Sleeps 6 - 1 Queen Bed, 3 Large Single Beds and 2 Single Beds ### View all photos for Comfort Apartment, Mountain View ![Free WiFi](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581686/58b860fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment, Mountain View ### Highlights Balcony or patio Separate dining area Heating Kitchen Mini-fridge Washing machine Clothes dryer Separate bedroom - Mountain view - 624 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed, 1 Large Single Bed and 1 Single Bed ### View all photos for Comfort Apartment ![Free WiFi](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581686/54c621db_edited_9b47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment ### Highlights Balcony or patio Separate dining area Private hot tub Heating Kitchen Mini-fridge Washing machine Clothes dryer - 700 sq ft - 3 bedrooms - Sleeps 6 - 1 Queen Bed, 4 Large Single Beds and 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Octay-Hotels-El-Refugio-De-La-Cuenca.h114581686.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Octay-Hotels-El-Refugio-De-La-Cuenca.h114581686.Hotel-Information) ## About the area Located in Puerto Octay, El Refugio de la Cuenca is in a rural area and on a river. Volcan Osorno Ski and Outdoors Center and Venado Beach are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Petrohue Falls and Lake Llanquihue. Discover the area's water adventures with nearby fishing, or enjoy the great outdoors with hunting, ecotours and mountain biking. [Visit our Puerto Octay travel guide](https://www.expedia.co.uk/Puerto-Octay.dx6324520) [View more Apartments in Puerto Octay](https://www.expedia.co.uk/Puerto-Octay-Apartments.d6324520-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-41.08167%2C-72.63914&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5UHhAIup6I_vieP35WtDMwdqD-Y=) Hermanos Philippi SN, 266, Puerto Octay, Los Lagos, 5370000 ### What's nearby - ![Nice waterfalls with snowcap mountains behind](https://images.trvl-media.com/place/181008/5e7a68b8-a8a6-497e-8211-35eb54ebaaf5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Petrohue Falls 31 min drive \- 20.6 miles - ![Cruising on Lago Todos Los Santos below the towering Osorno Volcano was both serene and breathtaking! #Adventure Quick Tip: Take a short boat trip from the port in Petrohué to see this awesome cabin. #Chile #Travel](https://images.trvl-media.com/place/181008/5f03dafd-b750-4959-9bcb-847e1d5f2646.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Vicente Perez Rosales National Park 33 min drive \- 24.0 miles - Green Lagoon 15 min drive \- 12.8 miles - Museo de Puerto Octay 26 min drive \- 30.3 miles - Puerto Octay Christian Cemetery 27 min drive \- 30.8 miles ### Restaurants - Rincón Trayen 3 min walk - Block House Lodge 4 min drive - Bella Ester 8 min walk - Restaurant La Carreta 9 min walk - restaurant nueva cimarron 8 min drive ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### El Refugio de la Cuenca Spa services, dry cleaning and a 24-hour front desk are available at this apartment building. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, wedding services and a garden are on-site. Each apartment features free WiFi and a washing machine, plus a kitchen with a stovetop and a microwave. A balcony, a dining area and a shower are among the other amenities available to guests. El Refugio de la Cuenca offers 4 accommodations. Rooms open to balconies or patios. Accommodation at this 4-star apartment has kitchens with stovetops, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on a daily basis and hairdryers can be requested. The recreational activities listed below are available either on-site or nearby; fees may apply. Guests can pamper themselves by indulging in the on-site spa services. Services include massages. ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/21000000/20530000/20524900/20524848/03edf450.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Puerto Montt Puerto Montt - Pet-friendly - Free Wi-Fi - Restaurant - Breakfast available 8.2 Very good 546 reviews £51 4 Apr - 5 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=20524848&PinnedHotelID=20524848&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/36000000/35200000/35190400/35190321/a8dd728b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique El Greco Puerto Varas - Breakfast included - Free Wi-Fi - Laundry room - Housekeeping 8.8 Excellent 24 reviews £36 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=35190321&PinnedHotelID=35190321&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/90000000/89170000/89164600/89164598/06f4cbdc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Puerto Montt Puerto Montt - 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Black sand beach (direct access) ### Pool/Spa - Massage - Spa services ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 0 metres - Street parking available - Free uncovered self parking on site - Limited on-site self parking ### Family friendly - Art supplies - Children's books - Children's dinnerware - Children's games - Musical instrument - Stroller - Trampoline ### Kitchen - Cookware, dishware, and utensils - Hob - Microwave - Mini-fridge ### Dining - Champagne service - Couples/private dining - Private picnics ### Bathroom - Hair dryer (on request) - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Communal living room - Separate dining area ### Entertainment - Games - TV in common areas ### Outdoor areas - Balcony/patio - Garden ### Laundry - Dry cleaning/laundry service - Washing machine ### Comfort - Heating ### Pets - Pet friendly - Fee: USD 15 per pet per stay - Service animals exempt from fees - One-time cleaning fee: USD 15 - Pet sitting services ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible restaurant ### Services and conveniences - 24-hour front desk - Daily housekeeping - Luggage storage - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Location highlights - In a national park - In a rural location - In a village - Near the boardwalk/promenade - On a river ### Things to do - Ecotours nearby - Fishing nearby - Free bicycles nearby - Hiking/biking trails nearby - Hunting nearby - Rock climbing nearby - Ziplining nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 4 units - Garden - Reception hall ## Policies ### Check-in Check-in start time: 2:30 PM; check-in end time: anytime ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests are recommended to download the property's whatsapp mobile app before check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk, key retrieval ### Pets Pets are allowed for an extra charge of USD 15 per pet, per stay, plus a one-off cleaning fee of USD 15 Service animals are welcome, and are exempt from fees Pet-sitting services are available ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cleaning fee: USD 20 per accommodation, per stay (varies based on the length of stay). - You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD). We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 15 per pet, per stay plus a one-off USD 15 cleaning fee - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Refugio La Cuenca Puerto Octay El Refugio de la Cuenca Apartment El Refugio de la Cuenca Puerto Octay El Refugio de la Cuenca Apartment Puerto Octay ## Frequently asked questions ### Is El Refugio de la Cuenca pet-friendly? ### How much does it cost to stay at El Refugio de la Cuenca? ### How much is parking at El Refugio de la Cuenca? ### What time is check-in at El Refugio de la Cuenca? ### What time is check-out at El Refugio de la Cuenca? ### Where is El Refugio de la Cuenca located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews 8.6 ### Excellent ### Expedia's Latest Trends ### Hotels > - [Rio Serrano Hotel + Spa](https://www.expedia.co.uk/Torres-Del-Paine-Hotels-Rio-Serrano-Hotel-Spa.h3124339.Hotel-Information) > - [Mawün Hotel Pucón](https://www.expedia.co.uk/Pucon-Hotels-Mawun-Hotel-Pucon.h76468095.Hotel-Information) > - [Hotels near Hanifaru Bay](https://www.expedia.co.uk/Hanifaru-Bay-Hotels.0-l553248633861862901-0.Travel-Guide-Filter-Hotels) > - [Winebox Valparaiso](https://www.expedia.co.uk/Vina-Del-Mar-Hotels-Winebox-Valparaiso.h28762730.Hotel-Information) > - [Departamento San Alfonso del mar](https://www.expedia.co.uk/Vina-Del-Mar-Hotels-Departamento-San-Alfonso-Del-Mar.h8344031.Hotel-Information) > - [Hotels in Devon](https://www.expedia.co.uk/Destinations-In-Devon.d6046196.Hotel-Destinations) > - [Club Playa Blanca](https://www.expedia.co.uk/Coquimbo-Hotels-Club-Playa-Blanca.h93033339.Hotel-Information) > - [Wyndham Puerto Varas Pettra](https://www.expedia.co.uk/Puerto-Montt-Hotels-Hotel-Cumbres-Puerto-Varas.h2959469.Hotel-Information) > - [Hotel Geronimo](https://www.expedia.co.uk/Villarrica-Hotels-Hotel-Geronimo.h16316935.Hotel-Information) > - [Vik Chile](https://www.expedia.co.uk/San-Fernando-Hotels-Vik-Chile.h8726594.Hotel-Information) > - [Explora en Torres del Paine](https://www.expedia.co.uk/Torres-Del-Paine-Hotels-Explora-Patagonia.h4257984.Hotel-Information) > - [TerraViña](https://www.expedia.co.uk/San-Fernando-Hotels-TerraVina.h3775207.Hotel-Information) > - [HOTEL EL DORADO](https://www.expedia.co.uk/Concepcion-Hotels-HOTEL-EL-DORADO.h84154323.Hotel-Information) > - [La Casona at Matetic Vineyards](https://www.expedia.co.uk/Vina-Del-Mar-Hotels-La-Casona-At-Matetic-Vineyards.h39820563.Hotel-Information) > - [Primera Hacienda Hotel Boutique](https://www.expedia.co.uk/La-Serena-Hotels-Primera-Hacienda-Hotel-Boutique.h13357169.Hotel-Information) > - [Konkashken Lodge](https://www.expedia.co.uk/Torres-Del-Paine-Hotels-Konkashken-Lodge.h71773639.Hotel-Information) > - [Hotel Casa Solaria](https://www.expedia.co.uk/Villarrica-Hotels-Hotel-Casa-Solaria.h24943118.Hotel-Information) > - [Malacuna Liverpool](https://www.expedia.co.uk/Liverpool-Hotels-Malacuna-Liverpool.h3134241.Hotel-Information) > - [Lodge Deseado](https://www.expedia.co.uk/Timaukel-Hotels-Lodge-Deseado.h57416819.Hotel-Information) > - [Iorana Hotel](https://www.expedia.co.uk/Hanga-Roa-Hotels-Iorana-Hotel.h4351662.Hotel-Information) > - [Hotel Takha Takha](https://www.expedia.co.uk/San-Pedro-De-Atacama-Hotels-Hotel-Takha-Takha.h76773106.Hotel-Information) ### Flights > - [Flights from jomo kenyatta intl airport](https://www.expedia.co.uk/lp/airports/nbo/flights-from-jomo-kenyatta-intl-airport) > - [Flights from Edinburgh (EDI) to Philadelphia (PHL)](https://www.expedia.co.uk/lp/flights/edi/phl/edinburgh-to-philadelphia) ### Cars ### Packages ### General ---