Title: El Refugio de la Cuenca Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # El Refugio de la Cuenca Riverfront apartment with spa services and 24-hour front desk ![Front of property](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581686/w4032h2982x0y42-2839027d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Mini-fridge, microwave, stovetop, cookware/dishes/utensils](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581686/84cb1172.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Apartment, Mountain View | 3 bedrooms, free WiFi](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581686/8fe718f6_edited_3c3e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 bedrooms, free WiFi](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581686/54c621db_edited_9b47.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Living area](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581686/bbbd3582.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies El Refugio de la Cuenca provides amenities, such as a garden and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi. ## Popular amenities - Washer - Spa - Kitchen - Parking included - Pet-friendly - 24/7 front desk £68 30 Sept - 1 Oct ## Room options ### Check availability for these dates # Tonight [Sept 22 - Sept 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-22&endDate=2025-09-23&selected=114581686&PinnedHotelID=114581686&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-22&endDate=2025-09-23&selected=114581686&PinnedHotelID=114581686&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 23 - Sept 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-23&endDate=2025-09-24&selected=114581686&PinnedHotelID=114581686&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-23&endDate=2025-09-24&selected=114581686&PinnedHotelID=114581686&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=114581686&PinnedHotelID=114581686&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=114581686&PinnedHotelID=114581686&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=114581686&PinnedHotelID=114581686&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=114581686&PinnedHotelID=114581686&HadPinnedHotel=true®ionId=-1&adults=2) ![3 bedrooms, free WiFi](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581686/58b860fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment, Mountain View ### Highlights Balcony or patio Separate dining area Heating Kitchen Mini-fridge Washing machine Clothes dryer 3 bedrooms - 624 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 1 Queen Bed, 1 Large Single Bed and 1 Single Bed ![3 bedrooms, free WiFi](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581686/54c621db_edited_9b47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment ### Highlights Balcony or patio Separate dining area Private hot tub Heating Kitchen Mini-fridge Washing machine Clothes dryer - 700 sq ft - 3 bedrooms - Sleeps 6 - 1 Queen Bed, 4 Large Single Beds and 1 Single Bed ![3 bedrooms, free WiFi](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581686/54c621db_edited_9b47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment, Mountain View ### Highlights Balcony or patio Separate dining area Heating Kitchen Mini-fridge Washing machine 3 bedrooms Microwave - 700 sq ft - 3 bedrooms - Mountain view - Sleeps 6 - 1 Queen Bed, 3 Large Single Beds and 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Octay-Hotels-El-Refugio-De-La-Cuenca.h114581686.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Octay-Hotels-El-Refugio-De-La-Cuenca.h114581686.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-41.08167%2C-72.63914&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5UHhAIup6I_vieP35WtDMwdqD-Y=) Hermanos Philippi SN, 266, Puerto Octay, Los Lagos, 5370000 #### What's nearby - Lake Llanquihue - 13 min walk - 0.7 miles - Osorno Volcano Peak - 39 min drive - 20.8 miles - Petrohue Falls - 40 min drive - 20.6 miles - Volcan Osorno Ski and Outdoors Center - 47 min drive - 21.3 miles - Venado Beach - 58 min drive - 34.0 miles #### Restaurants - ‪El Refugio De La Cuenca - ‬1 min walk - ‪Rincón Trayen - ‬3 min walk - ‪Block House Lodge - ‬4 min drive - ‪Bella Ester - ‬8 min walk - ‪Donde Pancho - ‬4 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### El Refugio de la Cuenca Riverfront apartment with spa services and 24-hour front desk Spa services, dry cleaning and a 24-hour front desk are available at this apartment building. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, wedding services and a garden are on-site. Each apartment has 3 bedrooms and offers free WiFi and a balcony. A kitchen with a stovetop and a microwave are available, and other amenities include a washing machine and a dining area. El Refugio de la Cuenca offers 4 accommodations. Rooms open to balconies or patios. Accommodation at this 4-star apartment has kitchens with stovetops, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on a daily basis and hairdryers can be requested. The recreational activities listed below are available either on-site or nearby; fees may apply. Guests can pamper themselves by indulging in the on-site spa services. Services include massages. ## Property amenities ### Beach - Black sand beach (direct access) ### Pool/Spa - Massage - Spa services ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 0 metres - Street parking available - Free uncovered self parking on site ### Family friendly - Art supplies - Children's books - Children's dinnerware - Children's games - Musical instrument - Stroller - Trampoline ### Kitchen - Cookware, dishware, and utensils - Hob - Microwave - Mini-fridge ### Dining - Champagne service - Couples/private dining - Private picnics ### Bedrooms - 3 bedrooms ### Bathroom - Hair dryer (on request) - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Communal living room - Separate dining area ### Entertainment - Games - TV in common areas ### Outdoor areas - Balcony/patio - Garden ### Laundry - Dry cleaning/laundry service - Washing machine ### Comfort - Heating ### Pets - Pet friendly - Fee: USD 15 per pet per stay - Service animals exempt from fees - One-time cleaning fee: USD 15 - Pet sitting services ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible restaurant ### Services and conveniences - 24-hour front desk - Housekeeping (daily) - Luggage storage - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Location highlights - In a national park - In a rural location - In a village - Near the boardwalk/promenade - On a river ### Things to do - Ecotours nearby - Fishing nearby - Free bicycles nearby - Hiking/biking trails nearby - Hunting nearby - Rock climbing nearby - Ziplining nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 4 units - Garden - Reception hall ## Policies ### Check-in Check-in start time: 2:30 PM; check-in end time: anytime ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests are recommended to download the property's whatsapp mobile app before check-in ### Access methods Staffed front desk, key retrieval ### Pets Pets are allowed for an extra charge of USD 15 per pet, per stay, plus a one-off cleaning fee of USD 15 Service animals are welcome, and are exempt from fees Pet-sitting services are available ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cleaning fee: USD 20 per accommodation, per stay (varies based on the length of stay). - You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%). We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 15 per pet, per stay plus a one-off USD 15 cleaning fee - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Refugio La Cuenca Puerto Octay El Refugio de la Cuenca Apartment El Refugio de la Cuenca Puerto Octay El Refugio de la Cuenca Apartment Puerto Octay ## Frequently asked questions ### Is El Refugio de la Cuenca pet-friendly? > Yes, pets are allowed at this property. There's a fee of USD 15 per pet, per stay. A cleaning fee of USD 15 also applies. Service animals are exempt from fees. ### How much does it cost to stay at El Refugio de la Cuenca? > As of 22 Sept 2025, prices found for a 1-night stay for 2 adults at El Refugio de la Cuenca on 30 Sept 2025 start from £67.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Puerto-Octay-Hotels-El-Refugio-De-La-Cuenca.h114581686.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at El Refugio de la Cuenca? > Self-parking is free at this property; nearby parking is also free. ### What time is check-in at El Refugio de la Cuenca? > Check-in start time: 2:30 PM; check-in end time: anytime. ### What time is check-out at El Refugio de la Cuenca? > Checkout is at noon. ### Where is El Refugio de la Cuenca located? > Situated on a river, this apartment building is 0.7 mi (1.1 km) from Lake Llanquihue and 2.6 mi (4.1 km) from Waterfalls. Green Lagoon is 11.9 mi (19.2 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## El Refugio de la Cuenca Reviews 8.6 ### Excellent 121 external reviews