Title: Provo Inn & Suites Provo Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=602978&destination=Provo%2C+Utah%2C+United+States+of+America&selected=9664933&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Provo Inn & Suites Provo ## Photo gallery for Provo Inn & Suites Provo ![Deluxe Double Room | 1 bedroom, desk, iron/ironing board, free WiFi - Provo Inn & Suites Provo (Provo)](https://images.trvl-media.com/lodging/10000000/9670000/9665000/9664933/1d9a3887.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Classic Room | 1 bedroom, desk, iron/ironing board, free WiFi - Provo Inn & Suites Provo (Provo)](https://images.trvl-media.com/lodging/10000000/9670000/9665000/9664933/2dc37c1e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Provo Inn & Suites Provo (Provo)](https://images.trvl-media.com/lodging/10000000/9670000/9665000/9664933/83043c28.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Provo Inn & Suites Provo (Provo)](https://images.trvl-media.com/lodging/10000000/9670000/9665000/9664933/453188c8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bathroom sink - Provo Inn & Suites Provo (Provo)](https://images.trvl-media.com/lodging/10000000/9670000/9665000/9664933/e96690de.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Provo Inn & Suites Provo provides amenities, such as a business centre and a restaurant. Stay connected with free in-room WiFi. ## Reviews 4.2 ## Popular amenities - Pet-friendly - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Business services ## Room options ### Check availability for these dates Tonight [Mar 28 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=9664933&PinnedHotelID=9664933&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=9664933&PinnedHotelID=9664933&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 29 - Mar 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=9664933&PinnedHotelID=9664933&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=9664933&PinnedHotelID=9664933&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=9664933&PinnedHotelID=9664933&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=9664933&PinnedHotelID=9664933&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=9664933&PinnedHotelID=9664933&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=9664933&PinnedHotelID=9664933&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 2 of 2 rooms ### View all photos for Deluxe Double Room ![Deluxe Double Room | 1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9670000/9665000/9664933/ea1a0a9b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room - Mountain view - 300 sq ft - Sleeps 6 - 2 King Beds ### View all photos for Classic Room ![Classic Room | 1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9670000/9665000/9664933/5eba52eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room - Mountain view - 250 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/24000000/23820000/23814500/23814484/711ad95f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Residence Inn by Marriott Provo South University East Bay - 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Pool - Breakfast included - Pet-friendly - Parking included 8.6 Excellent 1,001 reviews £77 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Provo-Hotels-TRU-By-Hilton-Lehi.h39493413.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=602978&destination=Provo&destType=MARKET&latLong=40.233688,-111.661407&searchId=f394ad35-1626-428b-ba99-5c87db9620f6&top_cur=GBP) Ad ![View from property](https://images.trvl-media.com/lodging/1000000/20000/14600/14579/8cfef17b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Provo Marriott Hotel & Conference Center Provo Central Business District - Pool - Hot tub - Free Wi-Fi - Restaurant 8.8 Excellent 747 reviews £145 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Provo-Hotels-Provo-Marriott-Hotel-Conference-Center.h14579.Hotel-Information?chkin=2026-4-13&chkout=2026-4-14&rm1=a2®ionId=602978&destination=Provo&destType=MARKET&latLong=40.233688,-111.661407&searchId=f394ad35-1626-428b-ba99-5c87db9620f6&top_cur=GBP) Ad ![BBQ/picnic Area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/31000000/30700000/30696000/30695971/e5b1efd7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Staybridge Suites Lehi - Traverse Ridge Center by IHG Lehi - Pool - Hot tub - Breakfast included - Pet-friendly 9.0 Wonderful 525 reviews £95 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Provo-Hotels-Staybridge-Suites-Lehi-Traverse-Ridge-Center.h30695971.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=602978&destination=Provo&destType=MARKET&latLong=40.233688,-111.661407&searchId=f394ad35-1626-428b-ba99-5c87db9620f6&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/1000000/999000/998978/10ea5226.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motel 6 Lehi, UT – Thanksgiving Point Lehi - Pool - Pet-friendly - Parking included - Free Wi-Fi 6.2 1,001 reviews £46 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Provo-Hotels-Motel-6-Lehi.h998978.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=602978&destination=Provo&destType=MARKET&latLong=40.233688,-111.661407&searchId=f394ad35-1626-428b-ba99-5c87db9620f6&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FProvo-Hotels-Provo-Inn-Suites-Provo.h9664933.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FProvo-Hotels-Provo-Inn-Suites-Provo.h9664933.Hotel-Information) ## About the area Located in Provo Central Business District, a neighbourhood in Provo, Provo Inn & Suites Provo is near a train station. The area's natural beauty can be seen at Utah Lake State Park and Provo River, while Crandall Historical Printing Museum and Castle Amphitheater are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Peaks Ice Arena or Marriott Center. [Visit our Provo travel guide](https://www.expedia.co.uk/Provo.dx602978) [View more Motels in Provo](https://www.expedia.co.uk/Provo-Motels.d602978-aaMotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.22972%2C-111.66139&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_8WIz0Exi6Qo0HQWEsv1CU8QQ88=) 150 west 300 South, Provo, UT, 84601 ### What's nearby - ![Timpanogos Mountain Peak from Willow Pine Hollow Ridge Trail hiking view Wasatch Rocky Mountains, Utah. United States.](https://images.trvl-media.com/place/6225309/3aa39fcd-0337-41e5-9a23-355610356563.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Utah Valley Convention Center 6 min walk \- 0.4 miles - ![Provo City Center Temple](https://images.trvl-media.com/place/602978/c5e285d1-c39b-44c1-a1f9-443a58f5b637.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Provo City Center Temple 7 min walk \- 0.4 miles - ![Downtown Provo BYU Campus Aerial 2](https://images.trvl-media.com/place/6093127/4f107093-602f-4262-b208-0ad41df152dc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Brigham Young University 2 min drive \- 1.2 miles - Peaks Ice Arena 3 min drive \- 1.4 miles - Utah Valley Hospital 4 min drive \- 1.4 miles ### Getting around - Provo Station 8 min walk - Provo Central Station 8 min walk - Salt Lake City International Airport (SLC) 52 min drive ### Restaurants - 7-Eleven 2 min walk - Peace on Earth 9 min walk - Station 22 8 min walk - Black Sheep Cafe 8 min walk - Thai Neighbor Cuisine 1 1 min walk ## About this property ### Provo Inn & Suites Provo Motel near Brigham Young University Provo Inn & Suites Provo provides amenities, such as a business centre and a restaurant. Stay connected with free in-room WiFi. You'll also find perks such as: - Free self-parking - A 24-hour front desk and smoke-free property Room features All guest rooms at Provo Inn & Suites Provo offer comforts, such as free international calls and air conditioning, as well as amenities, such as free WiFi and separate sitting areas. Extra conveniences in all rooms include: - Bathrooms with deep-soaking baths and free toiletries - TVs with cable channels - Separate sitting areas, fridges and microwaves ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/16600/16539/4bf161e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Inn Provo Carterville - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 5.8 1,005 reviews £45 includes taxes & fees 20 Apr - 21 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=16539&PinnedHotelID=16539&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=9664933&PinnedHotelID=9664933&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=9664933,16539) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - A restaurant ### Family friendly - In-room microwave - In-room refrigerator - Separate bedroom ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Business services - Business centre ### More - Smoke-free property ## Room amenities ### Bathroom - Deep soaking bathtub - Free toiletries - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Limited room service - Microwave - Refrigerator ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Free international calls - Iron/ironing board - Phone - Separate sitting area ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 2 PM Minimum check-in age - 21 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 15, plus a deposit of USD 10 per night Service animals are welcome, and are exempt from fees Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Pet deposit: USD 10 per night - Pet fee: USD 15 - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Provo Inn Provo Provo Inn Suites Provo Provo Inn & Suites Provo Motel Provo Inn & Suites Provo Provo Provo Inn & Suites Provo Motel Provo ## Frequently asked questions ### Is Provo Inn & Suites Provo pet-friendly? ### How much is parking at Provo Inn & Suites Provo? ### What time is check-in at Provo Inn & Suites Provo? ### What time is check-out at Provo Inn & Suites Provo? ### Where is Provo Inn & Suites Provo located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Provo Inn & Suites Provo Reviews 4.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 4.4 Cleanliness ### 4.2 Location ### 5.0 Staff & service ### 3.8 Property conditions & facilities 10 - Excellent 1 8 - Good 3 6 - Okay 5 4 - Poor 8 2 - Terrible 13 ## Reviews Verified ### 8/10 Good #### Verified traveller 11 Jun 2017 Liked: Cleanliness, staff & service #### As expected... You get what you expect, cheap but clean. Staff was very friendly. ##### Verified traveller Stayed 1 night in Jun 2017 Verified ### 2/10 Terrible #### Verified traveller 2 Apr 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### This was the nastiest hotel I've ever stayed in. Filthy, had to wipe the bathroom floor with Clorox. Disgusting... unknown stuff dripping on the wall. Everything you touched was black. I wouldn't recommend this place to anyone. Old I can deal with. Filthy, dirty and disgusting absolutely not. If there were a rating lower than terrible, that's what it would be. ##### Verified traveller Verified ### 2/10 Terrible #### David 2 Apr 2017 Disliked: Cleanliness, property conditions & facilities, room comfort The hotel didn't have any record of my reservation; the mattress was very hard; the blanket was very thin; the bathroom was not well cleaned. ##### David Verified ### 4/10 Poor #### Mary 20 Mar 2017 Liked: Staff & service, room comfort Disliked: Property conditions & facilities #### 駅から歩けるがお風呂が不備 お風呂がどの部屋もお湯が貯めれなかったり、お湯の水量が少ない。 それ以外は、きれいになって来ました。 ##### Mary Verified ### 2/10 Terrible #### Verified traveller 18 Mar 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 二度と利用しない 到着時チェックイン前に3泊から2泊に変更して欲しい旨を伝えたが、「とりあえずチェックインしてから、Expediaからキャンセルするように」と言われ、その通りにしたらWEB上でキャンセルできない状態になり、結局Expediaに電話して、オーナーに連絡して・・・とかなりの手間がかかった。 また、ドライヤーから火が出て、フロントに言いに行ったが「それでも使える」の一点張り。 もし再度Provoに行くとしても確実に避けるホテルです。 ##### Verified traveller Verified ### 4/10 Poor #### Verified traveller 14 Feb 2017 Liked: Staff & service Disliked: Property conditions & facilities #### Tubs have no water good location. advertise that all rooms have large tubs... but they do not have water hooked up to them.. did not offer to move me to a room w/ a working tub. ##### Verified traveller Verified ### 6/10 Okay #### Joyce 29 Nov 2016 Disliked: Cleanliness, staff & service Location and rate are great appealing appearance ##### Joyce Verified ### 2/10 Terrible #### Sandy 21 Nov 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Shady characters hanging around at all hours. ##### Sandy Verified ### 2/10 Terrible #### Verified traveller 6 Oct 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Our room was not available A secondary room was offered - it was not clean and smelled. The refrigerator was so loud, no one could sleep there. ##### Verified traveller Verified ### 4/10 Poor #### Krista 20 Sept 2016 Disliked: Cleanliness, property conditions & facilities, room comfort It was a last minute decision to take the trip so used hotel.com to find a place when we were about 4 hours away. We arrived a little after 1am and the reservation did not show up on record. I showed the confirmation email to the staff who honored the price. The room had concrete walls, horrible decor and hard beds but considering we were only there for sleep... It worked. ##### Krista Verified ### 2/10 Terrible #### Erika 14 Aug 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don't DO IT! Bed bugs and blood stains. Enough said. When we tried to talk to the hotel they just argued.... Basically called us liars even with photos. I wouldn't pay $5 for this room. Homeless people and people that live at this hotel begging for cigarettes... CLEAN IT UP owners if you want to survive. ##### Erika Verified ### 10/10 Excellent #### Verified traveller 11 Aug 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice motel close to everything in Provo. Great experience, staff, able to extend stay with no problem. ##### Verified traveller Verified ### 8/10 Good #### Ryan 13 Jun 2016 Liked: Staff & service Disliked: Property conditions & facilities #### Would book again, but place is below average You get what you pay for. I knew coming in that this wasn't the nicest spot but booked it for the convenience of what I needed it for. Got exactly was I was expecting in the room, but with a very friendly staff. Would book again if I needed to be near that location for the same price. ##### Ryan Verified ### 2/10 Terrible #### Verified traveller 2 May 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel unclean Our bed sheets were stained and had hairs on them. Even though room said non-smoking, ours smelled like smoke. Location not good. Some more repairs in room needs to be done. ##### Verified traveller Verified ### 4/10 Poor #### Verified traveller 24 Apr 2016 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Need to put profits back into investment! Shutters let in to much light to sleep. Lights not working. Temp control loud and inefficient. Beds were big and spacious. Location is fair to university. Diner in front is great. ##### Verified traveller Verified ### 2/10 Terrible #### janiva 12 Apr 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don't do it! Arrived at hotel to find people residing there as permanent residence. People lounging about outside. I Refuse to stay at hotel. Not a 2 star... Hotel located in "old" surrounding with security questionable for safety. ##### janiva Verified ### 6/10 Okay #### jackie 14 Oct 2015 Liked: Cleanliness Disliked: Property conditions & facilities #### Good enough Infinately superior to Executive Inn and suites or Travelor's Inn. They put effort into it. Clean. Laminate floors, clean, installed over carpet. So dip in floor. Wish they had phone service. Some residents stay longer. Narrow but very Shawn Matulichclean shower. Near Provo temple and NuSkin world headquarters. Plan ahead because BYU home games cause hotels to fill up. Non-smoking. ##### jackie Verified ### 2/10 Terrible #### Verified traveller 17 Aug 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort I arrived to find they overbooked. They sent me to another hotel, which was also full. I returned, they gave me a room, which smelled unpleasant. There were small children running around upstairs until 12:30 am. I strongly recommend NOT staying at this hotel. ##### Verified traveller Verified ### 2/10 Terrible #### Duane 9 Aug 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sleep in your car Room needed to be upgraded 30 year old TV satellite only worked half the time wifi was almost non-existent could not adjust the water temp in shower really low water pressure beds were rock hard. ##### Duane Verified ### 2/10 Terrible #### Jennifer 9 Aug 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Management We booked this hotel for August 5, 2015\. On that same day our travel was cut short due to a wildfire along I-84\. The highway was shut down and everyone was turned around. There was no alternate route to Provo from Baker City, Oregon so I called the hotel and explained my situation. The person at the front desk was very rude, and refused to give me a refund because I didn't call early enough in the day. ( I called as soon as we were turned around, hoping to avoid this). She was very rude, hanging up on me when I questioned her reasoning for not refunding my money. When I enlisted expedia's help. the desk clerk replied that since other travelers from Wyoming had checked in to the hotel, I must've been lying. I was traveling from Washington state, as the expedia employee explained. I wouldn't recommend this hotel to anyone. The management is unpleasant and unwilling to listen to anything said. ##### Jennifer Verified ### 4/10 Poor #### Verified traveller 19 Jul 2015 Disliked: Property conditions & facilities, room comfort #### It was a nice stay except for a couple things. Wood floor is nice. Its pretty quite and convenience location. Close to convention center. Staff is nice and friendly. The room has a strong smell, not sure what it's. Maybe from the wood floor/painting or someone smoked. Its old model, the setting off the room is different. Small room. Overall, thats what the price for. Its a nice choice for saving but not sure if would come back. ##### Verified traveller Verified ### 6/10 Okay #### Verified traveller 29 Jun 2015 Liked: Cleanliness, room comfort #### Clean and comfortable for the price The hotel is older, but all the surfaces in the room have been redone except the shower surround. The floor was laminate wood, easy to clean, new bathroom fixtures and nice wall texture and colors. The King size bed was very comfortable. My concern ahead of time was safety, but once there I felt safe, even though the doors are on the outside of the building. One feature you don't see in newer hotel rooms was a DVD player. We could bring our own entertainment. One thing that needed replaced was the bedspread. It was very old, but since I could see all the care going into the remodel, I expect they will get to this oversight soon as well. I will stay there again sometime as it was a good stay for the price. ##### Verified traveller Verified ### 2/10 Terrible #### Becky 24 Feb 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Housekeeping at 10:30 PM? Really? Upon entering the room, the pillows on the bed looked like they had been slept on. There was no mirror in the bathroom. There was no light in the space where the closet was. The shower temperature was ice cold, then flaming hot....the manual adjusting knob was screwed tight. The shower leaked, the bathtub was filthy with a dirty ring around the tub; the grout in the tile was missing in some areas, the lighting was only on the ceiling, no lamps at the bed side. The table wobbled and there were not enough outlets for the electronics that needed charging. Housekeeping greeted us as we were getting our belongings to the room. The lady was in a leather racing jacket, peering into the room and looked as if she had not bathed in a week. She did not identify herself when she asked how the room was. I was so hesitant to talk to her and advised my spouse to just close the door. Since we had more items in the car to retrieve, my spouse asked the hotel manager if the lady was really housekeeping. The response was "yes, we believe in personal contact and so I sent her up there." I was not impressed with the service. ##### Becky Verified ### 6/10 Okay #### Verified traveller 18 Feb 2015 Liked: Cleanliness Clean comfortable, but not in the best part of town. Barely saw staff, but it was quiet ##### Verified traveller Verified ### 4/10 Poor #### mr 17 Feb 2015 Disliked: Cleanliness, property conditions & facilities, room comfort #### first room had no tv reception & stinky paint odor had to move to another room for tv, but no phone available, towels and washcloths dirty, mgmt. said come back next week for new satellite tv(no way I would return) ##### mr ---