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Sundance Resort - Sundance Hotels
Rating: 4.0 Stars
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Sundance Resort

8841 N. Alpine Loop Road, Sundance - Map
 
 
"Beautiful Resort and Setting"
We stayed at Sundance Resort over the Thanksgiving weekend. The TG brunch was delicious and all of the hotel staff from check in to check out were courteous and helpful in any way they could be. The only thing that was concerning to us were some items in our room. First, there is not enough light in the room to even read. There was no comfortable sitting chair. We had to sit on the bed to watch TV or just to relax. There is a table and chairs in the room and would be better if those were removed and two comfy sitting chairs put in that area wit a small table in between with a LIGHT! We called it the forgotten room because there was no light bulb in one of the lamps next to the bed, the thermostat could not be adjusted up or down and would read 75 and it wouldn't be 75 in there and we would have to turn on the fireplace for warmth. Then it would get overheated and would be too hot and we would have to run the overhead fan and the air conditioner. It was always a struggle to get it comfortable. Also, the safe did not work. We contacted the maintenance dept and they came and put in a new light bulb and replaced the battery in the safe. We commented on the fact that the room was so dark and they agreed that indeed it was dark. We asked about the thermostat and he said just turn it down. We did that but it kept going back up to 75! Clearly, something is broken in the thermostat. The overhead fan could use a lamp kit to give the room more light.
Traveller from Cave Creek, United States of America

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