Provincia de Monseñor Nouel Holidays

Alexandria kept my room spotless. The staff overall were very friendly. The staff at the 24hr bar and the evening lobby bar were terrific. The grounds crew did a good job of keeping the beach free of seaweed. The food was good and tasty, and the wait staff was terrific. The nightly entertainment was also very good.

Room was large and had a coffee machine but it could of had a better layout as TV was in the bedroom not the living room Staff were friendly and accommodating Drinks were awful unless you just had a rum and coke/sprite or vodka and water there could of been more seating around the bar area Food was adequate

Everything was great.room was spotless.staff was always smiling and saying hola. Especially in the buffet dining and 24hr bar. I am already planning a return vacation in September.

The rooms need some work. I reserved 2 rooms and both had issues. The handles of some of the drawers were loose with the screw sticking out and I had a toddler with me and was afraid of her getting a scratch. My other room had a leak on the bathroom roof. It’s sad to see the resorts in puerto plata come so short when compared to Punta Cana resorts. Additionally, my main discontent with this hotel was the fact that you staff split my party into 2 different buildings and I found myself running back and forth because in one room I had 2 elderly, one using a cane to walk and in the other room (in a 3rd floor with NO elevator) I was forced to stay with 2 small children and had to be carrying my 1 year and 5 years old children plus stroller up and down. It didn’t feel like a vacation but a huge inconvenience. Lastly, my children did not like the fact that your pool closes so early at 6 pm. Why not extend it to 7 pm?