Prinzbach Holidays from £428

The hotel is very traditional There is no elevator to every floor I missed the coffee or water in the lobby for a spa hotel a Must. !!

Food: 5/5 Room: 5/5 Check-In: 5/5 Spa: 2/5 - The website did not advertise that the Spa 18+ area was "no clothing only" area. My wife could not enjoy the ameneties because it is against her comfort level. Pool: 1/5 - The pool was the biggest disappointment. It was barely above freezing. My family couldn't stay in it for longer than 3 minutes. The front desk said there was nothing they could do. Multiple guests complained about the pool temperature. Overall stay: We won't be returning to the hotel. We came for the Spa area and pool that were advertised. Without those, the hotel was a waste of time and money.

Our stay was three days, the staff were friendly and very helpful from the moment we arrived. The pool and spa areas were superb, and having Black Forest Gateaux with a pot of tea by the pool was not something we expected to be able to do - but very memorable. The breakfast was epic, it’s plain to see how very proud the chefs are, and this is reflected in the quality and range of breakfast items available. We had guest e bikes (at no charge) we explored the local forest area, this made the hills very easy to navigate - the bikes were of excellent quality.

Excellent in every regard.

Location is perfect! Lots of restaurants nearby. Even if it's busy outside, you won't hear the noise from your room. The only issue we had was the other guest rooms noise. Our room was located just in front of the other room and we would wake up when they open and close the door.