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Reviews of Fairfield Inn & Suites by Marriott Princeton

2.5 out of 5
Fairfield Inn & Suites by Marriott Princeton
107 Halls Ridge Road, Princeton, WV

Reviews

9.2

Wonderful

Rating 10 - Excellent. 492 out of 682 reviews" "
Rating 8 - Good. 127 out of 682 reviews" "
Rating 6 - Okay. 36 out of 682 reviews" "
Rating 4 - Poor. 15 out of 682 reviews" "
Rating 2 - Terrible. 12 out of 682 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time we visit our family in Princeton we stay at this hotel! This time we arrived a bit early at the hotel and the staff (Anthony) was able to adjust rooms and get us all in. He even upgraded us to a suite room so we could go ahead and get checked in and head to our reunion. On top of that the rooms are clean and the breakfast is always hot and yummy. But really its the STAFF that makes this hotel shine. Whatever they get paid it’s not enough!! :) So if you’re in the Princeton area and need a hotel this is the Best and ONLY real choice!
Stayed 1 night in May 2024

8/10 Good

Jerry

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
very convenient, bathroom was not clean shower was dirty.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael, Gilbert

Travelled with partner
Arrived a half an hour before check-in and staff were happy to get us checked. Facility is clean inside and out and room was nicely appointed. Only drawback was the entrance was clumsy and there is construction in front of the hotel. The pool was closed for renovation but they arranged for guests to use a nearby hotel’s pool.
Stayed 1 night in Apr 2024

10/10 Excellent

Robyn Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Lucie

Stayed 1 night in Apr 2024

10/10 Excellent

Lynne

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer L

Liked: Cleanliness, staff & service, property conditions & facilities
I was greeted by a very friendly associate at the front desk who helped me get acclimated to the property and what it offered for me. When I left, the associate asked me how my stay was... a nice added touch. The room was clean. No complaints at all! THANK YOU for a wonderful stay. (Just a heads up, the only struggle I had was the road to the property wasn't well-lit. The left turn is up a pretty steep hill, and having it more lit would have been awesome.)
Stayed 1 night in Mar 2024

8/10 Good

Brad

Stayed 1 night in Mar 2024

6/10 Okay

Corrina

Travelled with family
Disliked: Staff & service
Night staff was nice on arrival. Morning girl was a bit rude. Breakfast was not good. Served sausage that I would not give my dog. Room was average. Limited towels..had 2 and there were 3 of us.
Stayed 1 night in Mar 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than a nasty fight in a neighboring room our stay was good.
Stayed 1 night in Feb 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Schwanda

Stayed 1 night in Feb 2024

10/10 Excellent

Maryellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came to the area to go to Winterplace, this was the perfect place for my family. We felt safe, breakfast had so many options, the room and lobby were clean, and it was quick access to 77. Definitely would recommend to everyone!
Stayed 1 night in Jan 2024

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great. Room was super nice. All employees we met was friendly and kind Will stay again at this site
Stayed 2 nights in Jan 2024

10/10 Excellent

James

Stayed 1 night in Jan 2024

8/10 Good

Blaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again
I only rated this a good stay as I was a little disappointed that we booked our room for four people and only had 3 sets of towels, there was nothing in the shower to hang washcloths on and the way the room was set up, made it impossible to watch different tv shows at the same time. Also, the mattress was not very comfortable, but I have yet to find a comfortable mattress at any reasonably priced hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They a great job with the holiday decorations! It made it feel much more homey and festive!
Stayed 1 night in Dec 2023

8/10 Good

Myungjin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property was nice, quiet and clean
Stayed 2 nights in Dec 2023

10/10 Excellent

Howard

Stayed 1 night in Dec 2023

10/10 Excellent

Melanie

Stayed 1 night in Dec 2023

10/10 Excellent

Janiyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Diana, ASTATULA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, especially the snow!
Stayed 1 night in Dec 2023

10/10 Excellent

Terry

Stayed 1 night in Nov 2023

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overall our stay was ok. The family above us were extremely loud, jumping and running. And this continued up until midnight. Required a call to front desk.
Stayed 1 night in Nov 2023

8/10 Good

Donna, Pickerington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property before and enjoyed it. This time, we had a king room. It had a giant bathroom, but the room was the size of a closet. We felt cramped and uncomfortable. The rest of the property was great.
Stayed 1 night in Oct 2023

10/10 Excellent

Kathy, Adrian

Stayed 1 night in Nov 2023

8/10 Good

Agripina

Stayed 1 night in Oct 2023

8/10 Good

Neema

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so kind and helpful!

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and folks at the desk were friendly. It was close to restaurants as well.
Stayed 1 night in Oct 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had reservations to stay Saturday, September 23rd. Our plans changed due to the tropical storm. We needed to switch the date to Friday, September 22. I called and spoke with Angela. She was very accommodating & very friendly. She is a great example of superior customer service. We appreciate her extra effort. I am more than impressed. Please let her know the difference she made in a stressful situation. We are grateful and of course the stay was perfect! Thanks again. PS: Please give Angela a raise!!!
Stayed 1 night in Sep 2023

10/10 Excellent

vincent, Punta Gorda

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean, either fairly new or renovated..
Stayed 1 night in Sep 2023

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night on way home from ski resort. Clean, nicely appointed, beautiful veranda overlooking scenic area, many nearby restaurants and stores for essentials. Options for breakfast are many on bar in lobby and kids enjoyed making waffles. Eggs cold. For some unknown reason, our tv would not go to any channels the next morning upon awakening, which was only downside of hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Anne

Stayed 1 night in Sep 2023

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 great stay
Very nice staff, rooms were clean and comfortable. Breakfast was great.
Stayed 1 night in Aug 2023

10/10 Excellent

Donna Lynn

Stayed 1 night in Aug 2023

4/10 Poor

Chris

Stayed 1 night in Aug 2023

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent place, breakfast had many choices & was good, room was great & Clean! only disappointment pool temperature was cold & my Wife couldn't tolerate the coldness some of the other guest stated the same..
Stayed 2 nights in Aug 2023

10/10 Excellent

Alanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at check in were amazing she was very friendly and made you feel welcome! The room does show some slight wear (on the walls scrape marks etc and some of the furniture). Overall it was a great stay for us - quiet and clean. They have a nice outdoor patio section and a small pool that we were able to enjoy.
Stayed 1 night in Aug 2023

4/10 Poor

William, Wilmette

Travelled with family
Disliked: Staff & service, property conditions & facilities
The room had a funky smell, maybe mold? The shower in our room was dangerously hot, when I called the staff they seemed less than interested and did do anything to help.
Stayed 1 night in Aug 2023
Response from Cathy Bradley AGM on 20 Aug 2023
We are so sorry you had a negative experience. We did determine we had an issue with our hot water heater. I am sorry that we could not do anything about it until after a guest experienced a problem. Unfortunately, we have no control over malfunctions. We hope you will come back and stay with us in the future.

10/10 Excellent

James

Stayed 1 night in Aug 2023

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience, and I will plan to stay there for future visits.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze, extremely helpful and friendly staff!
Stayed 4 nights in Aug 2023

8/10 Good

Ruth

Stayed 3 nights in Aug 2023

10/10 Excellent

BRIAN, Dexter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, excellent staff
Stayed 1 night in Aug 2023

10/10 Excellent

Jon

Liked: Amenities
Nice place!
Stayed 1 night in Aug 2023