Comfort Suite | Iron/ironing board, free WiFi

Reviews of Copper Mountain Inn & Suites

2 out of 5
Copper Mountain Inn & Suites
169 HWY 3, BOX 1555, Princeton, BC

Reviews

8.4

Very good

Rating 10 - Excellent. 4 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean pleasant rooms, helpful staff. Exactly as expected.
Stayed 1 night in Aug 2023
Response from General Manager on 7 Aug 2023
Thank you so much for your kind words. We are doing our absolute best to keep our customer service high during this time of staff shortages. We thank you so much for your patience and the time you took to give us positive feedback. We hope you choose to stay with us again.

6/10 Okay

Wendy

Stayed 1 night in Aug 2023

4/10 Poor

Randall

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from General Manager on 3 Aug 2023
Randall,We are extremely sorry for your experience at our property, this is not acceptable to our standard. We would like to take this opportunity to make things right. Please email me when you have a moment so we can come to a resolution. coppermountaininnGM@gmail.comTanya H, GM

10/10 Excellent

Tammy

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and clean
Stayed 1 night in Jul 2023
Response from General Manager on 3 Aug 2023
Thank you Tammy for your review. We strive every day to do the best that we can under our circumstances. We hope to see you again in the near future and trust you had a safe journey on your travels.

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our little suite was lovely…. A bedroom, great bathroom and a sitting room. The inn is undergoing renovations at this time but is carrying on in spite of it all. The staff was friendly and helpful. It was a hot day in Princeton when we were coming through and we had a cool and restful reprieve.
Stayed 1 night in Jul 2023
Response from General Manager on 26 Jul 2023
We wanted to thank you tremendously for your review and are delighted you had a wonderful experience at our property. We truly appreciate your patience during our renovations—we are working very hard to complete soon as we understand some areas are a bit of an eye sore. Tamara, please stay with us again in the future and we will make sure you are taken care of and in one of our top suites. We hope you have a great rest of your journey and safe travels.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service
Great hotel. Very clean.
Stayed 1 night in Jul 2023
Response from General Manager on 24 Jul 2023
Thank you so much Laura for your review. We are doing our very best to keep up our cleaning standards to their utmost highest, during this time of our renovations. We appreciate you taking the time for the feedback. We hope to see you again in the future!