All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Didn't like the man who checked me in because he was rude I had already paid for my room and he was still asking me about did I pay. He did greet me when I came in the hotel and he didn't even say have a nice stay.
Furniture is beat up. Upstairs shower was leaking into our room.
When we changed rooms we took the microwave with us since the new room didn't have one. The microwave was pretty beat up too.
Front desk staff were very good. Kind and attentive.
Nice tv in both rooms. When I plugged my phone in to charge the tv went off. When I unplugged the phone the tv came back on. Too weird
No in room coffee at either room.
I had to check in late, after midnight, then the front desk tried to tell me that my reservation was or should have been cancelled. It took 20 mins. to correct the issue.
When i first arrived i noticed all the trash outside but looked past it. The thing i couldnt look past was right after getting to my room and getting unpacked there were cockroaches on the walls. So i immediately brought all of our snacks and clothes back to the car. For a "non-smoking" room there were cigarette burns on the beds and floors. Not once in the 3 days we were there did they come clean up or replace toilet paper or fresh towels in the room, there was also mold in the toilet and shower when we arrived, the side door was "for our safety" keycard entry but did not work at all. Over all terrible experience and an absolutely filthy hotel.
Garbage hotel, not maintained, not worth the money
This hotel was absolute garbage. There were ceiling tiles missing and moved, nothing maintained at all. The room didn't have shampoo, conditioner or soap, and they said they were out when I asked. 10+ holes in drywall from the small area I seen. Breakfast was horrible, contained 3 items, and the milk and juice was juice a container left out at room temp on the counter. I expected lower quality, but this hotel couldn't even met that expectation.
Camw here for work. This place is an ancient dump. Dont even think about "breakfast" here either. Hollow walls, furniture/bed all ragged. The only good thing about this place is that i didnt see any bugs pop out anywhere. With that being said, i would return if i absolutely had to but not for more than one night.
Many room room lights not working, rugs dirty, furniture worn, mattresses uncomfortable, sink drain in bathroom plugged, shower control knob very loose. I slipped on the shower floor and struck my head in the toilet requiring a trip to the ER. No anti slip pads on tub floor and some kind of slippery cleaning residue left on floor prior to our arrival. No telephone in room.
It was the cheapest room in the area, would not recommend this hotel.
Dingy and in need of updates. Not a place for families.
Place was not even a "D" class. People waxing cars,loud music and the room ..no handles on anything took two people to close the door to the room. Place needs some major RENOVATIONS
No closet in room rugs filthy furniture broken safe in room buzzed constantly metal rails in bathroom rusted morning staff was friendly and helpful. Early evening staff rarely found. Would not stay at a super 8 accommodation ever again.
Room was comfy. When we wanted to check-in, we waited at the front desk for 12-13 minutes before someone finally showed up.
She was on the phone taking care of us with her mom!! 😡
Angie and Crystal were both friendly, helpful, and polite.
Nice hotel for the overnight experience. Reasonably priced.
Will stay here again on next trip.
People there were very helpful. They had a great attitude!
Eric
Stayed 3 nights in Jul 2023
4/10 Poor
DANIELLE
24 Jul 2023
There was holes in the wall, beds were springy, shower head leaked where I couldn’t take a good shower. Spare toilet paper roll had cigarette ash on it.
DANIELLE
Stayed 1 night in Jul 2023
6/10 Okay
Martha
Travelled with partner
19 Jul 2023
Disliked: Property conditions & facilities
The front of the building faces the back parking lot and is not on Commerce. There should be a sign when entering off of Commerce that says Front Desk/register with an arrow.
The carpeting needs replacing. A lamp shade and arm chair in Room 209 needs fixing and the fan in the bathroom wasn’t working. In addition, there should be more than 2 of each towel in a room along with a bath mast for the floor.
Martha
Stayed 1 night in Jul 2023
6/10 Okay
nixie
14 Jul 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Price is great, convenient location, but dirty carpet in hallways, stair wells, no elevator for lugging luggage up to second floor, damaged furnishings in my room, half- sized pillows, and no trash can in the room.
It’s the dirtiest hotel I’ve ever seen and I’ve been in 4th world countries.. there is zero effort in keeping it clean. Guess who’s sick this is, because it isn’t mine.
steven
Stayed 1 night in Jul 2023
Response from Management on 10 Jul 2023
We’re sorry to hear that you had a negative experience at our motel. We take cleanliness and quality very seriously, and we apologize if you feel we fell short in this area. We will investigate this further and take the necessary steps to improve our quality control process.
6/10 Okay
Frank E.
3 Jul 2023
Disliked: Property conditions & facilities
Frank E.
Stayed 1 night in Jul 2023
Response from Management on 10 Jul 2023
Thank you for taking the time to complete a review of our property. We hope you enjoyed your stay and look forward to seeing you again in the future.
8/10 Good
Donald
2 Jul 2023
Liked: Staff & service
Carpet in hallways firty
Donald
Stayed 1 night in Jul 2023
Response from Management on 10 Jul 2023
Thank you for taking the time to complete a review of our property. We apologize if we fell short on accommodating you as a guest. We take quality and cleanliness very seriously and we will be working on the areas you mentioned. We hope to see you again in the future.
Thank you for taking the time out to review our property. We hope that you enjoyed your stay with us. We look forward to seeing you in the near forward
4/10 Poor
Verified traveller
Travelled with family
22 Jun 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel needs attention
Requested a crib and got an old nasty looking pack n play. Was suppose to get breakfast but there was none.
Verified traveller
Stayed 1 night in Jun 2023
Response from Management on 10 Jul 2023
Thank you for taking time out to review our property. We are sorry that we fell short on accommodating you as a guest. Please know that we take it seriously to make sure every guest enjoy their stay at our property. We hope to see you again in the near future to show you the approval we made.
8/10 Good
Kiarah
Travelled with family
19 Jun 2023
Liked: Staff & service, room comfort
Ok for a night stay
The service was great, the hotel was ok for what I paid for. It was just a one night stay
Kiarah
Stayed 1 night in Jun 2023
Response from Management on 10 Jul 2023
Thank you for taking the time out to review our property. We are glad that you enjoyed your stay with us. We hope to see you again in the near future