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Reviews of Plaza Motel

2 out of 5
Plaza Motel
427 South Highway 91, Preston, ID

Reviews

8.6

Excellent

Rating 10 - Excellent. 114 out of 261 reviews" "
Rating 8 - Good. 108 out of 261 reviews" "
Rating 6 - Okay. 28 out of 261 reviews" "
Rating 4 - Poor. 7 out of 261 reviews" "
Rating 2 - Terrible. 4 out of 261 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Janiel, Ellis

Travelled with family
Liked: Cleanliness, staff & service
I stayed here just a few weeks ago. Not sure if I was more tired or the bed was more comfortable. Better night sleep the 2nd time around.
Stayed 1 night in May 2024

6/10 Okay

Brent

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The motel room is spacious and clean but very outdated.
Stayed 1 night in May 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place!! Very clean, friendly and easy to find!
Stayed 1 night in Apr 2024

4/10 Poor

Janiel, Ellis

Liked: Cleanliness, staff & service
Older motel that has had a few updates. Not overly sound proof, can hear voices from other rooms.
Stayed 1 night in Mar 2024
Response from Kim on 3 Apr 2024
Thank you for choosing the Plaza Motel for your recent stay. We appreciate your business and your feedback.

10/10 Excellent

sterling

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 1 night in Mar 2024
Response from Kim on 3 Apr 2024
Thank you for choosing the Plaza Motel for your recent stay. We appreciate your business and hope to see you again in the future.

10/10 Excellent

Jolynne

Liked: Staff & service, property conditions & facilities
This is an older motel so don’t expect the Hilton. It is quiet, felt safe and the beds were comfortable. We would definitely stay there again.
Stayed 2 nights in Feb 2024
Response from Kim on 3 Apr 2024
Thank you for choosing the Plaza Motel for your recent stay. We appreciate your business and hope to see you again in your future travels. We appreciate your feedback.

10/10 Excellent

Anton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good motel. I've lived in **-*** hotels, and they're absolutely the same. The motel was cleaned every day, and the sheets were clean. There was endless hot water, and the staff was friendly and correct. What else may you need from a motel? I have one regret. I wanted to leave tips and forgot.
Stayed 3 nights in Feb 2024
Response from Kim on 3 Apr 2024
Thank you for choosing the Plaza Motel in your recent travels. We appreciate your business and your feedback!

8/10 Good

Lynne

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Kim on 4 Feb 2024
Thank you for choosing the Plaza Motel for your stay, we appreciate your business!

10/10 Excellent

Rebekah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cozy. Bed was very comfortable.
Stayed 3 nights in Jan 2024
Response from Kim on 4 Feb 2024
Thank you for choosing the Plaza Motel for your stay, we appreciate your business and your feedback!

8/10 Good

Darlene

Liked: Cleanliness, staff & service, room comfort
Too expensive
The ice machine was broken. There was not a hair dryer in the room. Needs some remodeling. More expensive than it was worth. Only motel in this town.
Stayed 1 night in Jan 2024
Response from Kim on 4 Feb 2024
Thank you for choosing the Plaza Motel for your stay, we do appreciate your business and your feedback. We have been made aware of the ice machine not working and are in the process of resolving this issue. All our guest rooms should have hair dryers and will double check they all have them.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Business trip. Very nice staff. Older motel, with 70's decor. Great water pressure. Could use some new pillows.
Stayed 1 night in Dec 2023
Response from Kim on 4 Feb 2024
Thank you for choosing the Plaza Motel for your stay, we appreciate your business and feedback to help keep out guests satisfied.

8/10 Good

FERNANDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Kim on 4 Nov 2023
Thank you for choosing the Plaza Motel for your recent stay, we appreciate your review.

10/10 Excellent

Don

Stayed 1 night in Oct 2023
Response from Kim on 2 Dec 2023
Thank you for choosing the Plaza Motel for your recent stay, we appreciate your business.

8/10 Good

Bonnie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Although this is an older Motel, it is very well taken care of. We found it ver comfortable.
Stayed 2 nights in Oct 2023
Response from Kim on 4 Nov 2023
Thank you for choosing the Plaza Motel for your recent stay, we appreciate your business and your feedback.

6/10 Okay

Michael

Liked: Cleanliness, room comfort
.
Okay for one night stay. WiFi didn't work. Bed was comfortable.
Stayed 1 night in Oct 2023
Response from Kim on 13 Oct 2023
Thank you for choosing Plaza Motel for your recent stay, we appreciate your business and feedback. If you would let us know what room you stayed in so we can make sure there are not any issues with the WiFi currently.

8/10 Good

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older Motel but very well taken care of and clean. The beds and pillows were comfortable. We stayed two nights and were pleased to find towels had been changed and our beds had been made while we were gone for the day. It's on a highway but not noisy. Every feature required by us was there. It's not fancy but better than many more expensive motels we have stayed in. The wall heater/ac was definitely adequate. We could hear outside when people were coming and going but it was never bothersome. We would definitely stay there again.
Stayed 4 nights in Oct 2023
Response from Kim on 13 Oct 2023
Thank you for choosing the Plaza Motel for your recent stay, we appreciate your business and feedback!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kim on 13 Oct 2023
Thank you for choosing the Plaza Motel for your recent stay, we appreciate your business!

10/10 Excellent

Gilbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not new or pretty but it had everything you could possibly need. The room was clean, the bed was very comfortable and there were more pillows than anyone could ever need. The room had a coffee maker, microwave, refrigerator, iron and ironing board, hair dryer, TV and an alarm clock. I would recommend it to everyone I know.
Stayed 1 night in Oct 2023
Response from Kim on 4 Oct 2023
Thank you for choosing the Plaza Motel for your recent stay, we appreciate your business and feedback and hope to see you again in future travels.

6/10 Okay

Vickie

Travelled with partner
Liked: Cleanliness, staff & service
The grounds have been approved. The ice machine did not work. Our toom was right next to the ice machine and rveryone was trying to get it to work which was very loud in our room. I just wish the neighbor had not blasted the tv all night. Got no sleep.
Stayed 1 night in Sep 2023
Response from Kim on 4 Oct 2023
Thank you for choosing the Plaza Motel for your recent stay, we appreciate your business and feedback. The ice machine is in working order now. My apologies for the noisy neighbor, if you encounter this in a future that, please don't hesitate to put a noise complaint into the front desk and we will be more than happy to try to correct the problem.

2/10 Terrible

Margie A

Stayed 1 night in Sep 2023
Response from Kim on 4 Nov 2023
Thank you for choosing the Plaza Motel for your recent stay, we appreciate your business.

4/10 Poor

Norita

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stay Disappointing
We have stayed at the Plaza several times and it has always been okay, but I don't know if it was just the room I was in or if all of the rooms have been neglected from any upkeep. Some of the lights didn't work, the locks on the front door looked older than me and the carpet was either worn or stained. It smelled bad when I walked in, like it hadn't been used in a while. It just seemed to me, that the the only thing that been kept up was the cost for the room.
Stayed 1 night in Sep 2023
Response from Kim on 4 Oct 2023
Thank you for choosing the Plaza Motel in your recent stays and we do appreciate your business and feedback. If you let us know the date of stay and the reservation name, it would be so helpful to ensure that any issues have been addressed and resolved for future guests. We are sorry to hear that your most recent stay wasn't a good experience.

8/10 Good

dlorah, Galveston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property but sparkling clean.
Stayed 4 nights in Sep 2023
Response from Kim on 4 Oct 2023
Thank you for choosing the Plaza Motel in your recent travels, we appreciate your business and your feedback.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Kim on 4 Oct 2023
Thank you for choosing the Plaza Motel for your recent travels.

10/10 Excellent

Harriet

Business traveller
Liked: Cleanliness, staff & service, room comfort
Lovely clean room, homely stay, very comfortable
This motel was lovely, really comfortable room. The motel is old and the rooms show sign of wear and tear but definitely worth the money we paid. We arrived late and someone came to check us in straight away. Felt safe there and had a great nights sleep. Wouldn’t hesitate to stay again.
Stayed 1 night in Sep 2023
Response from Kim on 4 Oct 2023
Thank you for choosing the Plaza Motel in your recent travels, we appreciate your business and your feedback!

8/10 Good

Michael

Stayed 1 night in Sep 2023
Response from Kim on 13 Oct 2023
Thank you for choosing the Plaza Motel for your recent stay, we appreciate your business!

6/10 Okay

Ruth

Travelled with partner
Disliked: Property conditions & facilities
They really need to update the old paneling. It was very dark and dingy. Update people.
Stayed 1 night in Sep 2023
Response from Kim on 4 Oct 2023
Thank you for choosing the Plaza Motel in your recent travels, we appreciate your business and feedback. Just so you know some of the rooms have already been updated and no longer have the dark paneling. I do agree with you that it makes the rooms feel dark, but be assured that we will continue to update the remaining rooms that have not been done yet.

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Kim on 4 Oct 2023
Thank you for choosing the Plaza Motel in your recent travels, we appreciate your business!

10/10 Excellent

Liang-Shu, Bloomington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an old property but is well maintained and clean inside. Good for a short stay.
Stayed 1 night in Sep 2023
Response from Kim on 4 Oct 2023
Thank you for choosing the Plaza Motel in your recent travels, we appreciate your business and your feedback!

8/10 Good

Richard

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Interior of of the room was basic but very clean. Outside of the building needs some work. Motel is on the edge of town with nothing attractive near. Perfectly satisfactorily for an overnight stay, but would not want to vacation there.
Stayed 1 night in Sep 2023
Response from Kim on 4 Oct 2023
Thank you for choosing the Plaza Motel in your recent travels, we appreciate your business and your feedback!

6/10 Okay

Carol

Travelled with family
Stayed 2 nights in Aug 2023
Response from Kim on 4 Oct 2023
Thank you for choosing the Plaza Motel in your recent travels, we appreciate your business and your feedback!

6/10 Okay

Dan

Travelled with family
Liked: Cleanliness, staff & service
Room smelled musty when we entered, other than that our stay was good
Stayed 1 night in Aug 2023
Response from Kim on 4 Sept 2023
Thank you for choosing the Plaza Motel, we appreciate your feedback!

10/10 Excellent

Justin

Stayed 5 nights in Aug 2023
Response from Kim on 4 Sept 2023
Thank you for choosing the Plaza Motel for your recent stay!

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Kim on 4 Sept 2023
Thank you for choosing the Plaza Motel for your recent stay!

8/10 Good

Rick

Stayed 1 night in Jul 2023
Response from Kim on 4 Sept 2023
Thank you for choosing the Plaza Motel for your recent stay!

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
We love it there!!
Response from Kim on 1 Aug 2023
Thank you for choosing the Plaza Motel for your recent stay, we look forward to seeing you in your future endeavors!

10/10 Excellent

patricia, Concho

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This retro Motel was cozy, clean and friendly staff. I would go again anytime
Stayed 2 nights in Jul 2023
Response from Kim on 1 Aug 2023
Thank you for choosing the Plaza Motel for your recent stay, we appreciate your feedback!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay
It was perfect for what we needed. Was comfy and the price was well worth it. Staff was very professional and nice!
Stayed 1 night in Jul 2023
Response from Kim on 1 Aug 2023
Thank you for choosing the Plaza Motel for your recent stay, we appreciate your feedback!

6/10 Okay

Edmond A

Travelled with partner
The motel was convenient to the area we wanted to be in. It is also the only motel in the area so it was full. Parking is barely adequate, so do not expect to park in front of your room.
Stayed 2 nights in Jul 2023
Response from Kim on 1 Aug 2023
Thank you for choosing the Plaza Motel for your recent stay, we appreciate your feedback!

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
I've stayed here in the past and improvements in our room were notable! It is a great value for travelers to/from northern Utah or southern Idaho.
Stayed 1 night in Jun 2023
Response from Kim on 12 Jun 2023
Thank you for choosing the Plaza Mote for your recent stay. We appreciate your feedback!

8/10 Good

Mikelle

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from Kim on 12 Jun 2023
Thank you for choosing the Plaza Motel for your recent stay!

10/10 Excellent

Anita

Stayed 1 night in Jun 2023
Response from Kim on 27 Jun 2023
Thank you for choosing the Plaza Motel for your recent stay!

10/10 Excellent

Robert Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent motel for the price. Clean, safe, and friendly staff.
Stayed 1 night in Jun 2023
Response from Kim on 12 Jun 2023
Thank you for choosing the Plaza Motel for your recent stay. We appreciate your feedback!

6/10 Okay

Micah

Travelled with family
Liked: Cleanliness, staff & service
Old and needs updated, but overall in good condition.
Stayed 1 night in Jun 2023
Response from Kim on 12 Jun 2023
Thank you for choosing the Plaza Motel for your recent travels. We appreciate your feedback!

10/10 Excellent

nathan

Travelled with partner
Liked: Property conditions & facilities
Nothing fancy, just a clean little motel with comfortable beds.
Stayed 1 night in Jun 2023
Response from Kim on 12 Jun 2023
Thank you for choosing the Plaza Motel for your recent stay. We appreciate your feedback!

10/10 Excellent

Kasey

Liked: Cleanliness, staff & service
Should not have the negative reputation it does.
Stayed 1 night in May 2023
Response from Kim on 12 Jun 2023
Thank you for choosing the Plaza Motel for your recent stay. We appreciate your feedback!

8/10 Good

John

Liked: Cleanliness, staff & service
This place is ok for an overnight stay.
Stayed 1 night in May 2023
Response from Kim on 12 Jun 2023
Thank you for choosing the Plaza Motel for your recent travels. We appreciate your feedback!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
trip interupted
I became ill during trip and had to cancel at last minute but was treated with understanding and compassion.
Stayed 1 night in May 2023
Response from Kim on 12 Jun 2023
Thank you for choosing the Plaza Motel for your recent stay. We appreciate your feedback!

4/10 Poor

RICK

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
the price
Stayed 1 night in Apr 2023
Response from Kim on 12 Jun 2023
Thank you for choosing the Plaza Motel for your recent stay. We hated to raise our prices, however, due to the increase in prices with our expenses, we had to raise our prices so we can afford to keep our doors open.

6/10 Okay

Sherree

Travelled with group
There was no shampoo in my room and this time I was charged $10.00 more than last time I stayed. All of us that stayed this time were all charged different amounts.
Stayed 1 night in Apr 2023
Response from Kim on 12 Jun 2023
Thank you for choosing the Plaza Motel in your recent travels. We apologize for any inconvenience you may have had during your stay. We have had issues with our suppliers discontinuing products so it has been a little challenging on our end trying to find new suppliers that we can get the supplies that we are wanting. As far as pricing goes, if you book online, I have 1 set rate, but sometimes that third party booker will offer a special. As a result, I have to charge what comes across to us online.