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Reviews of Atrium Panoramic Hotel & Spa

4 out of 5
Atrium Panoramic Hotel & Spa
Strada Trei Brazi 20, Predeal

Reviews

7.4

Good

Rating 10 - Excellent. 1 out of 11 reviews" "
Rating 8 - Good. 7 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jamie

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
No 24/7 front desk, hot water, or heat.
The hotel has deteriorated significantly in one year. The hot tub was cold, they would not turn on the heat in the building, and the hot water was a gamble, at best. We asked about heat, and they said that they don’t turn it on in October. They closed the front desk at 8 ish in the evening and did not have anyone there until the morning. There was no one there when we came back after dinner or later. The key to the front door was in the lock with no front desk or security, save some old scruffy dogs. We asked for extra blankets because of the lack of heat, they took 2 hours to bring them, so I had to go open doors in the building to find blankets and pillows on my own. How can a hotel claim to be a 4 star hotel if they don’t have the first star of a 24 hour front desk? There is a serious safety issue here. I love the area, and the room and breakfast staff are super. The new management has serious issues. Without hot water, a hot tub or heat.. we could have stayed in a much nicer place for the same amount of money. We will not be going back.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mihail

Travelled with partner
Liked: Cleanliness, staff & service
Staff was very friendly and the service at the restaurant was amazing. I will definitely recommend this hotel.
Stayed 3 nights in Dec 2022

8/10 Good

Laura

Travelled with family
Liked: Staff & service
Very could in the rooms!

8/10 Good

Sergiy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and quit location
Stayed 3 nights in Nov 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

yesenia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quite area, hotel might need a renovation in rooms and outside. good breakfast
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Oct 2021
Response from L.B.Ionescu on 8 Dec 2021
Thank you! Can you explain us why is only 6 out of 10?

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great for one night
The hotel is quiet and the suite is ok for a family. The elevator is a big plus.
Stayed 1 night in May 2018

8/10 Good

Sathiyagiri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is nice. It is about a 20-30 minute walk to the middle of town.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good for transit
The hotel is good for one night stay. The apartment is large enough for a family with 2 childrens.
Stayed 1 night in Dec 2017

8/10 Good

Aldona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet
Stayed 2 nights in Oct 2021