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Overview of WELLNESS HOTEL STEP

Photo gallery

Featured image
Indoor pool
Indoor spa bath
Indoor pool
Minibar, in-room safe, desk, blackout curtains

WELLNESS HOTEL STEP

4 out of 5

3.6/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationO2 Arena18 min walk
    Popular LocationRepublic Square8 min drive
    Popular LocationZizkov Television Tower10 min drive
    AirportPrague (PRG-Vaclav Havel)34 min drive

Choose dates to view prices

Standard Apartment (with Water world Access)

3.9/5 guest room rating
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room (with Water world Access)

3.6/5 guest room rating
  • 236 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Room (with Water and sauna world Acces)

4.6/5 guest room rating
  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Deluxe Suite (with Water and sauna world Access)

3.6/5 guest room rating
  • 430 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Double Room (with access to Water and sauna world)

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Single Room

4.2/5 guest room rating
  • 161 sq ft
  • Sleeps 1
  • 1 Single Bed

Family Room (with Water world Access)

4.1/5 guest room rating
  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Triple Room (with Water World Access)

3.8/5 guest room rating
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Economy Double Room

No guest room rating
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Panoramic Apartment (Luxury/Water and sauna world acces)

  • 645 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

Presidential Duplex (panoramatic Acc to Water and sauna w.)

  • Sleeps 4
  • 2 King Beds

Deluxe Triple Room (with Water and sauna world Access)

3.6/5 guest room rating
  • 301 sq ft
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

Deluxe Double Room (with Water and sauna world Access)

4.1/5 guest room rating
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

About this area

Prague

Located in Prague 9 neighbourhood, WELLNESS HOTEL STEP is connected to the convention centre. O2 Arena and Prague Astronomical Clock are cultural highlights, and some of the area's popular attractions include Czech National Museum and Prague Zoo. Grevin Museum and Aquacentrum Sutka are also worth visiting.
Popular Location

What's nearby

  • O2 Arena - 18 min walk
  • Republic Square - 8 min drive
  • Zizkov Television Tower - 10 min drive
  • Municipal House Hall - 13 min drive
  • Powder Tower - 13 min drive

Getting around

  • Balabenka Stop - 8 min walk
  • Prague-Liben Station - 15 min walk
  • Vaclav Havel Airport (PRG) - 34 min drive

Restaurants

  • RESTAURANT GALERIE PRAHA — 1 min walk
  • RESTAURANT BOHEMIA — 1 min walk
  • Hadog - 8 min walk
  • Decada - 10 min walk
  • Merkur - 10 min walk

About this property

WELLNESS HOTEL STEP

Pet-friendly hotel connected to the convention centre in Prague with 5 restaurants
This hotel features 5 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, 2 poolside bars, 3 bars/lounges and a fitness centre are on-site. All 206 rooms offer free WiFi, minibars and flat-screen TVs with satellite channels. Guests will also find room service, hairdryers and safes.
WELLNESS HOTEL STEP offers 206 forms of accommodation with minibars and a safe. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

3 outdoor tennis courts and 3 indoor tennis courts are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 12 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 7 for adults and EUR 7 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 2 poolside bars and 3 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 3 indoor tennis courts
  • 3 outdoor tennis courts
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • Children's pool
  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance

Languages spoken

  • Czech
  • English
  • German
  • Russian

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Renovated entire property – December 2016
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathtub or shower
  • Hairdryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed for Christmas Eve:
  • Sauna
  • Full-service spa
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per night
Dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.82 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 7 for adults and EUR 7 for children (approximately)
  • Self-parking fee: EUR 12 per day
  • Pet fee: EUR 12 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Czech Republic. This property is rated 4 stars.

Property is also known as

Hotel Step
Hotel Step Wellness
Hotel Wellness Step
Step Hotel Wellness
Step Wellness Hotel
Wellness Hotel Step
Wellness Hotel Step Prague
Wellness Step Hotel
Wellness Step Prague
WELLNESS HOTEL STEP Hotel
WELLNESS HOTEL STEP Prague
WELLNESS HOTEL STEP Hotel Prague

Frequently asked questions

Does WELLNESS HOTEL STEP have a pool?
Yes, this property has an indoor pool and a children's pool. Pool access is from 7:00 AM to 11:00 PM.
Is WELLNESS HOTEL STEP pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of EUR 12 per pet, per night.
How much is parking at WELLNESS HOTEL STEP?
Self-parking is available for EUR 12 per day.
What time is check-in at WELLNESS HOTEL STEP?
Check-in is from 2:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at WELLNESS HOTEL STEP?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Does WELLNESS HOTEL STEP provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is WELLNESS HOTEL STEP located?
Located in Prague 9, this spa hotel is within 3 miles (5 km) of O2 Arena, Zizkov Television Tower and Palladium Shopping Centre. Municipal House Hall and Powder Tower are also within 3 miles (5 km). Balabenka Stop is 8 minutes by foot and Ocelářská Stop is 12 minutes.

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 190 out of 985 reviews
5 - Excellent 19%
Rating 4 - Good. 416 out of 985 reviews
4 - Good 42%
Rating 3 - Okay. 222 out of 985 reviews
3 - Okay 23%
Rating 2 - Poor. 93 out of 985 reviews
2 - Poor 9%
Rating 1 - Terrible. 64 out of 985 reviews
1 - Terrible 6%

3.9/5

Cleanliness

3.6/5

Staff & service

3.5/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Stayed 5 nights in Dec 2019

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot, modern and well maintained Sports Hotel
Very nice hotel. Excellent sports facilities that were all maintained at highest level.
Stayed 4 nights in Dec 2019

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to a really good sports centre and all the different activities
Stayed 4 nights in Dec 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the fitness center was amazing! But it only includes 1 hour of pool, sauna, steam bath use?
Stayed 1 night in Sep 2019

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

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